They are all very nice that work there. Sometimes the drinks are too sweet but I think that's just the bigby standard. There have been MANY times I asked for something iced and they repeated it back to me just to then make it hot. But I never say anything.
Catherine Foland
This is my favorite Biggby!
Megan
Unfortunately last week I went here and there was a dead bug in my coffee on the side of the inside of the cup. I drank about a quarter of it before I took the lid off and saw it. Pretty gross.
Just wanted to leave a review so this location can maybe look into their cleanliness.
Eden Kannai
Love this place very convenient. However there is a tension rod sticking out of the pavement before you pull into drive thru. will damage someone’s vehicle if they drive against it! Not sure who’s responsible for fixing it but just a PSA for everyone who comes here to avoid !
Atmosphere: 5
Food: 5
Service: 5
Lesley Pillen
This whole tipping thing is getting out of control! This is the first review I have ever left that’s how annoyed I am. I will travel to other locations even though this location is the closest to me just to avoid the awkward encounter when you hand the employee your card and then they put your card in the card reader, hand the entire machine back to you letting you know that it’s going to ask you a couple “questions” (option 1: $1 option 2: $2 option 3: other option 4: none) those questions are if you want to tip the employee and they are handing you this machine before any service has been performed. I’m all for tipping at places where a waiting service is being performed but literally all they did was take my order and make me a coffee. Isn’t that what they have an hourly wage for? I struggle with this bc I can’t see what’s going on behind that drive through window. If I don’t tip what are they going to do to my coffee? Instant anxiety and fear if I don’t pay them a tip for doing their hourly job. This is the first biggby where the employees hand you the card reading machine to ask you specifically if you will tip them. It’s very awkward and weird. If I were to pay in cash, would you turn around and ask me to give you a dollar if I had cash instead of my card? Are these employees at this location not compensated fairly so they feel that they have to create this awkward experience to get you to tip them when they have done nothing more than their job? I seen another review on here about the tipping that goes on at this location. Hopefully the owner will see this and do something about it so that when their customer use this tiny drive thru location your customers will feel happy like they had a good experience and not awkward bc of this tipping culture. BTW the demeanor of the staff changes when they see that you don’t tip them so anyone reading this if you go to this location be prepared to tip them at least a dollar so that the staff treat you better. However, if you bring cash, they might leave you alone and not ask you for a tip. Also, before the owner snaps back at me, and says that tipping is optional… No, it’s not! The experience is awkward and weird when they hand you the entire card reader through your car window specifically just to tip them it makes the experience going through this drive-through not good.
Atmosphere: 1
Food: 2
Service: 1
Jess Ehm
Coffee and sandwich were great. Fast service. BOGO deal on Wednesdays.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel
Todd Babcock
This is the go to place while shopping at Meijers!! The drinks are made well and they have Coupons!!!
Atmosphere: 5
Food: 5
Service: 5
Adyson
there’s no way you can put this bagel in a bag and think it’s acceptable to give out as an EVERYTHING bagel. wasted money
Samantha Yeager
Eric had phenomenal customer service skills. He was a pleasure, from the friendly greeting to the accuracy of my order, he was awesome! He deserves a shout out for sure if not a raise! Way to brighten my day for sure!
Atmosphere: 5
Food: 5
Service: 5
Aurbrey Buckley
I ask for cream on my cappuccino every time I order. No cream. Then I order a medium and only receive a small in aa medium cup. I will not be back. Thank you for your input. I know exactly what I want when i come. I have No Problem getting what I ask for from the other Biggby locations. But you are absolutely correct. I will go somewhere else. Like I stated previously. You B! Happy as well Luv?***EDIT***IF YOU LEAVE A REVIEW WITH A COMPLAINT THE OWNER RESPONDS IN A NICE NASTY WAY. A LOT OF EXCUSES AS TO WHY A DRINK ISN'T MADE TO ORDER EVEN SUGGESTING CUSTOMERS THAT ARE UNHAPPY GO TO MCDONALDS CLEARLY EXCEPTIONAL CUSTOMER SERVICE IS NOT SOMETHING THEY STRIVE FOR, AND THE STAFF DOES GET AN ATTITUDE IF YOU DONT TIP. EVEN THOUGH YOU DIDNT GET WHAT YOU ASKED FOR. CUTE.
They are all very nice that work there. Sometimes the drinks are too sweet but I think that's just the bigby standard. There have been MANY times I asked for something iced and they repeated it back to me just to then make it hot. But I never say anything.
This is my favorite Biggby!
Unfortunately last week I went here and there was a dead bug in my coffee on the side of the inside of the cup. I drank about a quarter of it before I took the lid off and saw it. Pretty gross.
Just wanted to leave a review so this location can maybe look into their cleanliness.
Love this place very convenient. However there is a tension rod sticking out of the pavement before you pull into drive thru. will damage someone’s vehicle if they drive against it! Not sure who’s responsible for fixing it but just a PSA for everyone who comes here to avoid !
Atmosphere: 5
Food: 5
Service: 5
This whole tipping thing is getting out of control! This is the first review I have ever left that’s how annoyed I am. I will travel to other locations even though this location is the closest to me just to avoid the awkward encounter when you hand the employee your card and then they put your card in the card reader, hand the entire machine back to you letting you know that it’s going to ask you a couple “questions” (option 1: $1 option 2: $2 option 3: other option 4: none) those questions are if you want to tip the employee and they are handing you this machine before any service has been performed. I’m all for tipping at places where a waiting service is being performed but literally all they did was take my order and make me a coffee. Isn’t that what they have an hourly wage for? I struggle with this bc I can’t see what’s going on behind that drive through window. If I don’t tip what are they going to do to my coffee? Instant anxiety and fear if I don’t pay them a tip for doing their hourly job. This is the first biggby where the employees hand you the card reading machine to ask you specifically if you will tip them. It’s very awkward and weird. If I were to pay in cash, would you turn around and ask me to give you a dollar if I had cash instead of my card? Are these employees at this location not compensated fairly so they feel that they have to create this awkward experience to get you to tip them when they have done nothing more than their job? I seen another review on here about the tipping that goes on at this location. Hopefully the owner will see this and do something about it so that when their customer use this tiny drive thru location your customers will feel happy like they had a good experience and not awkward bc of this tipping culture. BTW the demeanor of the staff changes when they see that you don’t tip them so anyone reading this if you go to this location be prepared to tip them at least a dollar so that the staff treat you better. However, if you bring cash, they might leave you alone and not ask you for a tip. Also, before the owner snaps back at me, and says that tipping is optional… No, it’s not! The experience is awkward and weird when they hand you the entire card reader through your car window specifically just to tip them it makes the experience going through this drive-through not good.
Atmosphere: 1
Food: 2
Service: 1
Coffee and sandwich were great. Fast service. BOGO deal on Wednesdays.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel
This is the go to place while shopping at Meijers!! The drinks are made well and they have Coupons!!!
Atmosphere: 5
Food: 5
Service: 5
there’s no way you can put this bagel in a bag and think it’s acceptable to give out as an EVERYTHING bagel. wasted money
Eric had phenomenal customer service skills. He was a pleasure, from the friendly greeting to the accuracy of my order, he was awesome! He deserves a shout out for sure if not a raise! Way to brighten my day for sure!
Atmosphere: 5
Food: 5
Service: 5
I ask for cream on my cappuccino every time I order. No cream. Then I order a medium and only receive a small in aa medium cup. I will not be back. Thank you for your input. I know exactly what I want when i come. I have No Problem getting what I ask for from the other Biggby locations. But you are absolutely correct. I will go somewhere else. Like I stated previously. You B! Happy as well Luv?***EDIT***IF YOU LEAVE A REVIEW WITH A COMPLAINT THE OWNER RESPONDS IN A NICE NASTY WAY. A LOT OF EXCUSES AS TO WHY A DRINK ISN'T MADE TO ORDER EVEN SUGGESTING CUSTOMERS THAT ARE UNHAPPY GO TO MCDONALDS CLEARLY EXCEPTIONAL CUSTOMER SERVICE IS NOT SOMETHING THEY STRIVE FOR, AND THE STAFF DOES GET AN ATTITUDE IF YOU DONT TIP. EVEN THOUGH YOU DIDNT GET WHAT YOU ASKED FOR. CUTE.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I've never had any food here... only coffee! Love all their varieties!
Atmosphere: 4
Food: 4
Service: 4
Extremely friendly staff and drink was ready quickly. Great way to start this chilly morning ❤️☕️?
Atmosphere: 5
Food: 5
Service: 5
We had the peppermint coffee. It was good! We thought a bit high in price but what isn't now a days.
Service: 4
Great staff friendly and
Atmosphere: 5
Food: 5
Service: 5
Speedy service and good latte! Funny batista!
Vegetarian options: They have oat, almond, and soy milk available
Parking: This is a drive thru. You can park and order at the window if you please.
Service: 5
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