Store manager is absolutely rude and very unprofessional!!!
Atmosphere: 1
Food: 2
Service: 1
Trisha Ratcliffe
Absolutely love this place
Atmosphere: 5
Food: 5
Service: 5
Nolie Evans
These girls were super nice! My meal was delicious and my smoothie was well blended. I have read some of these reviews and some people are genuinely entitled. This place is great and we visit often. I have always had a great experience.
Atmosphere: 5
Food: 5
Service: 5
Taylor
got a mocha madness with peanut butter and boy it was the best one i've had in a minute! also was in and out super quick! nice staff! would recommend!!
Atmosphere: 5
Food: 5
Service: 5
Charles Mordica III
Food is fine. Atmosphere is fine I’m just leaving a full one star review because restaurant says open and it’s closed. I pulled up and seen a women lock and leave. Sees me park next to her doesn’t expect to say a thing. Service terrible don’t waste time for a place that can’t provide. Like at least leave a note.😭
Atmosphere: 1
Food: 1
Service: 1
GlitterFactory 1
Very clean store. Tables and counter seating. Greeted upon entering and friendly order taking. Wasn't busy when I came thru. Restroom was very clean as well
Atmosphere: 5
Food: 5
Service: 5
Tay IsHer
Upset, the fact that ONE açaí bowl is over $15. It was made completely wrong. No one will answer the phone. So what, am I just out of luck with the wrong order while you have my money? The employees are too busy talking to each other thru the headset rather than ensuring the order is correct if anything… thru the headset.
Kyle Fritzsching
Made a mistake on my order when using the app. Called to see if they could cancel it or refund it and was told no. Picked up my order at the store and asked again thinking they would understand just to have the manager responded with I already told you no on the phone. Understand it was my mistake but do the right thing and take care of the customer. Will not be using this location in the future.
Service: 1
Anna “TheWindchimeCo” Brown
I let them know my order was wrong, instead of fixing it they denied it was wrong. The extra ingredient they put in has now made my tongue tingle. Will not be back to this location.
Kim Lightfoot
One of several locations in our area and they are usually friendly
Ordered pickup and my smoothie was basically juice, and my sandwich was absolutely disgusting.. and clearly smashed up I would put 0 stars if I could
Atmosphere: 1
Food: 1
Service: 1
aubrey goddard
If I could give 0 stars to this experience today I would. Got on the app had food delivered but it took an hour! Why?! 30 minutes at most is what I normally wait. And that’s no problem. But when my food got to me it’s was freezing cold and not to mention my smoothie was melted. If I could give the DoorDash that brought my food a 0 I would. Also if I could take back a tip I would. No where did it say he was double dashing or anything but I guess tropical smoothie employees said hey take this other persons food first, even though I’m literally 5 minutes down the road at work. So I had to wait for that food to be done even though my dasher already confirmed with the app he’d be heading to me. Needless to say I’m pretty upset and just am fed up with this. I have to go on lunch at a certain time. Not by my choice by choice of my work. So when I order ahead of time, with plenty of time I don’t expect to be waiting an hour.
Atmosphere: 1
Food: 1
Service: 1
Kenzie Staffne
Worst service ever. Very rude employees.
Service: 1
Andrew Spiece
Had a great quesadilla here
Atmosphere: 5
Food: 5
Service: 5
Amelia Stanley
omg please dont go here!! We did a mobile pickup and they closed the doors very early so we had to go through the drive-thru. The drinks were NOT what we ordered at all and are the most disgusting drinks I've ever had, literally just blended blueberries and water and an avocado drink that I didn't even order. When asked if they could remake it they were insanely condescending and said no and said to deal with it tomorrow. I just want a refund!! thats $20 for absolutely nothing. dont waste your money, you're better off going to the way better location in grand blanc.
Store manager is absolutely rude and very unprofessional!!!
Atmosphere: 1
Food: 2
Service: 1
Absolutely love this place
Atmosphere: 5
Food: 5
Service: 5
These girls were super nice! My meal was delicious and my smoothie was well
blended. I have read some of these reviews and some people are genuinely entitled. This place is great and we visit often. I have always had a great experience.
Atmosphere: 5
Food: 5
Service: 5
got a mocha madness with peanut butter and boy it was the best one i've had in a minute! also was in and out super quick! nice staff! would recommend!!
Atmosphere: 5
Food: 5
Service: 5
Food is fine. Atmosphere is fine I’m just leaving a full one star review because restaurant says open and it’s closed. I pulled up and seen a women lock and leave. Sees me park next to her doesn’t expect to say a thing. Service terrible don’t waste time for a place that can’t provide. Like at least leave a note.😭
Atmosphere: 1
Food: 1
Service: 1
Very clean store. Tables and counter seating. Greeted upon entering and friendly order taking. Wasn't busy when I came thru. Restroom was very clean as well
Atmosphere: 5
Food: 5
Service: 5
Upset, the fact that ONE açaí bowl is over $15. It was made completely wrong. No one will answer the phone. So what, am I just out of luck with the wrong order while you have my money? The employees are too busy talking to each other thru the headset rather than ensuring the order is correct if anything… thru the headset.
Made a mistake on my order when using the app. Called to see if they could cancel it or refund it and was told no. Picked up my order at the store and asked again thinking they would understand just to have the manager responded with I already told you no on the phone. Understand it was my mistake but do the right thing and take care of the customer. Will not be using this location in the future.
Service: 1
I let them know my order was wrong, instead of fixing it they denied it was wrong. The extra ingredient they put in has now made my tongue tingle. Will not be back to this location.
One of several locations in our area and they are usually friendly
Atmosphere: 4
Food: 5
Service: 4
Restaurantji Recommends
Ordered pickup and my smoothie was basically juice, and my sandwich was absolutely disgusting.. and clearly smashed up I would put 0 stars if I could
Atmosphere: 1
Food: 1
Service: 1
If I could give 0 stars to this experience today I would. Got on the app had food delivered but it took an hour! Why?! 30 minutes at most is what I normally wait. And that’s no problem. But when my food got to me it’s was freezing cold and not to mention my smoothie was melted. If I could give the DoorDash that brought my food a 0 I would. Also if I could take back a tip I would. No where did it say he was double dashing or anything but I guess tropical smoothie employees said hey take this other persons food first, even though I’m literally 5 minutes down the road at work. So I had to wait for that food to be done even though my dasher already confirmed with the app he’d be heading to me. Needless to say I’m pretty upset and just am fed up with this. I have to go on lunch at a certain time. Not by my choice by choice of my work. So when I order ahead of time, with plenty of time I don’t expect to be waiting an hour.
Atmosphere: 1
Food: 1
Service: 1
Worst service ever. Very rude employees.
Service: 1
Had a great quesadilla here
Atmosphere: 5
Food: 5
Service: 5
omg please dont go here!!
We did a mobile pickup and they closed the doors very early so we had to go through the drive-thru. The drinks were NOT what we ordered at all and are the most disgusting drinks I've ever had, literally just blended blueberries and water and an avocado drink that I didn't even order. When asked if they could remake it they were insanely condescending and said no and said to deal with it tomorrow. I just want a refund!! thats $20 for absolutely nothing. dont waste your money, you're better off going to the way better location in grand blanc.
Atmosphere: 1
Food: 1
Service: 1
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