Panera Bread
1669 Marketplace Dr SE, Dutton
(616) 656-9300
Recent Reviews
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So so so slow. Ordered at the kiosk and it took FOREVER to get our food- at least 20 min. Was not impressed with how slow the workers were moving and just joking around with each other. Food was good but seriously? 1 person making all the food!? Her name was Samantha and she told the guy in front of me that it always happens from 3-4 each day and if people wanted fast food… go to Mcdonalds!! Even Claire the team manager was talking like that. Like what?? Finally the manager came over and helped but it still was so slow. Will not be returning to this location. Very unprofessional!
Atmosphere: 3
Food: 5
Service: 1
Super quick!
Atmosphere: 5
Food: 5
Service: 5
Hate how much they change the menu. Always taking away things I like.
Atmosphere: 1
Food: 1
Service: 1
Typical Panera Bread
Atmosphere: 3
Food: 3
Service: 3
Terrible service. Cashier training but meanwhile others stood around while they toasted a bagel. Only one register open and then helped the guy behind me ahead of me. Do better.
A lady was yelling, that was a worker who seems to either be the manager or boss don't why she's yelling names but she was. Food was very little amount yet over priced, bread stale and clearly something was wrong (crouton out matched the lettuce in my salad). The quality has changed at this location, it was very slow to get food. When I asked about my food the manager or boss was rude about it.
Atmosphere: 1
Food: 1
Service: 1
Getting busy during the lunch hour.
Atmosphere: 3
Food: 3
Service: 3
CLEAN your iced tea machine daily please ! ! ! Yuck....
Atmosphere: 5
Food: 3
Service: 5
** Is there any way of speeding up the line? The wait at the front counter is alarmingly slowww ** but because I do love the staff and hanging out here, I have to give it the highest score.
We hadn't been to Panera bread in quite a while. The app I have did not work so we went in and ordered at the counter. The guy who took our order did get it right but neglected to tell us that we could collect our cookies right there at the counter. We sat down and I was notified that was our food was ready. I had to ask where to pick it up and once we were just about done, I realized that I never received our cookies so had to go up to the counter and ask about them them. The guy who helped us was on the phone so another person gave me the cookies and explained that he should have given them to us right at the counter. The food was excellent, the atmosphere was okay but the service could use improvement for those of us who are not frequent guests.
Restaurantji Recommends
Sometimes the pick up is behind the counter, even though it's marked as ready, and you have to wait to ask to get your pick up. Otherwise, food is always great.
Order food just now, order a soup and a sandwich and they couldn’t even make my sandwich proper. Bunch of kids working that don’t listen to what you ask for
Great meeting spot to chat it up with friends. I don't buy the sandwiches. Only the panera chips and cookies.
I wish Panera would have set up their restaurants to be more similar with each other. The flow of this particular one was not very intuitive and there were limited signs to direct traffic flow.
Atmosphere: 4
Food: 5
Service: 5
I like going to panera's because no matter which one you go to, they always treat you like family. Service is always good and the food is next to none
Atmosphere: 5
Food: 5
Service: 5
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