Worst service for a quick coffee I have ever encountered. Going through the drive thru window, they had each car wait 5 minutes in between ordered their orders. My iced coffee took 20 minutes to get this morning. It was a joke
Service: 1
Earnest Harris
Waited way too long for 1 drink 20+ minutes Plus had to reuse my card 3 times cause it wasn't going through, cause their machine wasn't working, won't be returning, then charged my card twice, and coffee tasted miserable.
Atmosphere: 1
Food: 1
Service: 1
Accalia Snowfleet
service here is always amazing and the people are so friendly. good food and drinks are great. but there is no air conditioning in 85 degree heat so being in there is unbearable. i wish i could sit in to enjoy my food but i just cant when it's like this. and i feel really bad for the workers who are sweating and suffering in the heat. please fix it!
Atmosphere: 2
Food: 5
Service: 5
Kali Flanery
Didn’t get the order right, the coffee we ended up with tasted like watered down black coffee…..
Food: 1
Ethan Herman
Absolute baffled by how much help I couldn’t get I sat there and watched as multiple orders went by and they had my drinks made,, I sat there and waited an extra 25 minutes for one bagel to come out out of the three I had.. after Six or seven people got bagels before me. I proceeded to wait another 15 minutes for the other two needless to say I’m never coming back to this place.
Atmosphere: 3
Food: 3
Service: 1
Joss
I’m a regular here as it’s my favorite biggby around! The service is always friendly and they work hard to get everything out as quickly as they can. I recommend stopping by for a warm smile and cold beverage !! :)
Atmosphere: 5
Food: 5
Service: 5
Tracy Rogers
My drink was delicious and I got everything quickly. I even got some coupons!
Atmosphere: 5
Food: 5
Service: 5
Christina Farnquist
Maddie and the team are always so friendly. I get greeted with a smile every time I stop by. Great service, always hot and fresh. I absolutely love this location! Keep up the great work crew!
Terrible service. Went through the drive thru for 1 coffee….. waited 10 minutes at the window to receive my coffee. This was also mid day so it wasn’t busy. Save yourself the time and go over the bridge to the biggby in spring lake, they’re faster, nicer and their prices are actually cheaper.
K Koster
Pathetically slow. Ordered a small coffee. One car in front - 20 minutes of wasted time. Crazy slow. Avoid. Go to Spring Lake location that is only 2 minutes away.
K M
If it wasn't for the bagel tasting good. Probably wouldn't come back to this location. The service time for the drive thru ilhas gotten slower and slower. Today was 13mins from start to finish. Sometimes it's 5mins. Sometimes 10. It has been 15. Just inconsistent. The quality of the drink and food are always good. Just the service time.
Family VanderLinde
Absolute horrible service waited 10 minutes in drive thru with no one in front of me just to get to the window and get the wrong size drink. I'm pretty sure all they did was add more ice to make up the difference in my drink. If it weren't for taking the wife a hot drink on her lunch break there's no way I would have waited.
Worst service for a quick coffee I have ever encountered. Going through the drive thru window, they had each car wait 5 minutes in between ordered their orders. My iced coffee took 20 minutes to get this morning. It was a joke
Service: 1
Waited way too long for 1 drink 20+ minutes
Plus had to reuse my card 3 times cause it wasn't going through, cause their machine wasn't working, won't be returning, then charged my card twice, and coffee tasted miserable.
Atmosphere: 1
Food: 1
Service: 1
service here is always amazing and the people are so friendly. good food and drinks are great. but there is no air conditioning in 85 degree heat so being in there is unbearable. i wish i could sit in to enjoy my food but i just cant when it's like this. and i feel really bad for the workers who are sweating and suffering in the heat. please fix it!
Atmosphere: 2
Food: 5
Service: 5
Didn’t get the order right, the coffee we ended up with tasted like watered down black coffee…..
Food: 1
Absolute baffled by how much help I couldn’t get I sat there and watched as multiple orders went by and they had my drinks made,, I sat there and waited an extra 25 minutes for one bagel to come out out of the three I had.. after Six or seven people got bagels before me. I proceeded to wait another 15 minutes for the other two needless to say I’m never coming back to this place.
Atmosphere: 3
Food: 3
Service: 1
I’m a regular here as it’s my favorite biggby around! The service is always friendly and they work hard to get everything out as quickly as they can. I recommend stopping by for a warm smile and cold beverage !! :)
Atmosphere: 5
Food: 5
Service: 5
My drink was delicious and I got everything quickly. I even got some coupons!
Atmosphere: 5
Food: 5
Service: 5
Maddie and the team are always so friendly. I get greeted with a smile every time I stop by. Great service, always hot and fresh. I absolutely love this location! Keep up the great work crew!
Atmosphere: 5
Food: 5
Service: 5
Drive thru took over 40 minutes. No apology
I’ve never waited so long for a single drink
Restaurantji Recommends
Terrible service. Went through the drive thru for 1 coffee….. waited 10 minutes at the window to receive my coffee. This was also mid day so it wasn’t busy. Save yourself the time and go over the bridge to the biggby in spring lake, they’re faster, nicer and their prices are actually cheaper.
Pathetically slow.
Ordered a small coffee. One car in front - 20 minutes of wasted time. Crazy slow. Avoid.
Go to Spring Lake location that is only 2 minutes away.
If it wasn't for the bagel tasting good. Probably wouldn't come back to this location. The service time for the drive thru ilhas gotten slower and slower. Today was 13mins from start to finish. Sometimes it's 5mins. Sometimes 10. It has been 15. Just inconsistent. The quality of the drink and food are always good. Just the service time.
Absolute horrible service waited 10 minutes in drive thru with no one in front of me just to get to the window and get the wrong size drink. I'm pretty sure all they did was add more ice to make up the difference in my drink. If it weren't for taking the wife a hot drink on her lunch break there's no way I would have waited.
Quick, friendly and as promised.
Atmosphere: 4
Food: 5
Service: 5
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