Not crazy about McDonald however I’m very grateful this one is in my town. Clean, fresh food great staff & management. Every mistake is made right. Be respectful and they respect you back. Extremely professional & proficient management. Anytime I have to travel and stop at another McDonalds I’m more thankful for this location. This review was long overdue.
Atmosphere: 5
Food: 5
Service: 5
Lohith solomon sanghi RwXgLmHNYI
I orderd mc chicken but they gave me burnt bun !!I felt mc Donald is the best fast food but made my day worst with this sorry but I wonder we pay the amount and expect the right but it didn’t happen as expected today
Atmosphere: 5
Food: 1
Service: 3
JAYSON
Bussin for real for real
Atmosphere: 5
Food: 3
Service: 5
kris duttlinger
I had a negative experience, the manager sent gift cards with an already exited date. I tried using them anyway but the manager working said No to a Big Mac because it wasn’t a “basic” value menu plus it couldn’t be ordered since the Grinch meal was available with a Big Mac. So far it’s gone from bad to worse and I haven’t been able to get a return phone call,
Atmosphere: 1
Food: 1
Service: 1
Hiram Deleon Jr
Everything is good here.
Atmosphere: 5
Food: 5
Service: 5
Sean Johnson
Hot coffee and warm breakfast sandwiches.
Atmosphere: 4
Food: 5
Service: 5
Danielle Kieft
Today at 10:50 I placed a mobile order for my breakfast. I used one deal coupon that can only be used on an item once per day. I waited 10 minutes before leaving to drive the 10 minutes to the location. A block away from the restaurant it tells me my orders been canceled. Confused I go in and ask why my mobile order was cancelled as I already paid, used my coupon and drove all the way here to get it. They had to get their manager because no one could tell me what happened just for them to give me some lame excuse that I placed the order to close to their lunch time so it was cancelled. When I placed the order you could only even order breakfast no lunch options were available. The refund they said would take one to two days so now I am very hungry after waiting 20 minutes for food I didn’t get, out the money I spent on breakfast until tomorrow and out the gas money and time it took to drive here. No apology from the manager just the lame excuse. Why would you even allow orders to be placed if they are going to be cancelled 20 whole minutes later. If it was too close to 11 it should have been cancelled as soon as it turned 11 so I didn’t wait for it to be done and drove all the way out here.
Atmosphere: 1
Food: 1
Service: 1
C M
WOW!!! Delicious food, clean restrooms and I am entirely impressed with a staff member (manager?) named Cody. What a truly dedicated employee to their GH store. He smiles often (even at closing time) while hustling to complete each new challenging task efficiently. Cody's demeanor is so welcoming to each customer, displaying the friendliest hospitality I may have ever encountered within a restaurant setting. Our gratitude runs strong for this hard-working, focused staff member: Thank You, Cody!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Big Mac, Egg Mcmuffin, Hamburger, Chicken Mcnuggets, French Fries, Hash Browns, Double Cheeseburger, Crispy Chicken Sandwich, World Famous Fries
haley hudson
Orders the two cheeseburger meal and got my fries with that but also ordered TWO kids meals with double fries and neither one of the happy meals had fries. VERY disappointed and why I go to spring lake more.
Atmosphere: 1
Food: 1
Service: 1
Stacie Stevens
Great place to drive through to get a frozen lemonade on a hot day.
Nice place but McDonald's.....you're getting very expensive for the same burgers and fries.
Atmosphere: 3
Food: 5
Service: 5
Camilo Ardila
They never sell a breakfast .l.
Atmosphere: 1
Service: 1
Liberty Property Services
Doesn’t matter if I order on the mobile app or at the drive thru I some how ALWAYS waiting on my food while people behind us get their food first. Grand haven McDonalds use to be great service.
Service: 1
Kathy Hawkins
The food was fresh and delicious. Lobby needs a good cleaning.
Atmosphere: 3
Food: 5
Service: 4
Rach Wind
Weird metal shavings on my son's cheeseburger. The replacement burger had no cheese. It was really frustrating to go through the drive through and then have to go inside twice to get an order right. The mustard was on the outside of my burger.
Not crazy about McDonald however I’m very grateful this one is in my town. Clean, fresh food great staff & management. Every mistake is made right. Be respectful and they respect you back. Extremely professional & proficient management. Anytime I have to travel and stop at another McDonalds I’m more thankful for this location. This review was long overdue.
Atmosphere: 5
Food: 5
Service: 5
I orderd mc chicken but they gave me burnt bun !!I felt mc Donald is the best fast food but made my day worst with this sorry but I wonder we pay the amount and expect the right but it didn’t happen as expected today
Atmosphere: 5
Food: 1
Service: 3
Bussin for real for real
Atmosphere: 5
Food: 3
Service: 5
I had a negative experience, the manager sent gift cards with an already exited date. I tried using them anyway but the manager working said No to a Big Mac because it wasn’t a “basic” value menu plus it couldn’t be ordered since the Grinch meal was available with a Big Mac. So far it’s gone from bad to worse and I haven’t been able to get a return phone call,
Atmosphere: 1
Food: 1
Service: 1
Everything is good here.
Atmosphere: 5
Food: 5
Service: 5
Hot coffee and warm breakfast sandwiches.
Atmosphere: 4
Food: 5
Service: 5
Today at 10:50 I placed a mobile order for my breakfast. I used one deal coupon that can only be used on an item once per day. I waited 10 minutes before leaving to drive the 10 minutes to the location. A block away from the restaurant it tells me my orders been canceled. Confused I go in and ask why my mobile order was cancelled as I already paid, used my coupon and drove all the way here to get it. They had to get their manager because no one could tell me what happened just for them to give me some lame excuse that I placed the order to close to their lunch time so it was cancelled. When I placed the order you could only even order breakfast no lunch options were available. The refund they said would take one to two days so now I am very hungry after waiting 20 minutes for food I didn’t get, out the money I spent on breakfast until tomorrow and out the gas money and time it took to drive here. No apology from the manager just the lame excuse. Why would you even allow orders to be placed if they are going to be cancelled 20 whole minutes later. If it was too close to 11 it should have been cancelled as soon as it turned 11 so I didn’t wait for it to be done and drove all the way out here.
Atmosphere: 1
Food: 1
Service: 1
WOW!!! Delicious food, clean restrooms and I am entirely impressed with a staff member (manager?) named Cody. What a truly dedicated employee to their GH store. He smiles often (even at closing time) while hustling to complete each new challenging task efficiently. Cody's demeanor is so welcoming to each customer, displaying the friendliest hospitality I may have ever encountered within a restaurant setting. Our gratitude runs strong for this hard-working, focused staff member: Thank You, Cody!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Big Mac, Egg Mcmuffin, Hamburger, Chicken Mcnuggets, French Fries, Hash Browns, Double Cheeseburger, Crispy Chicken Sandwich, World Famous Fries
Orders the two cheeseburger meal and got my fries with that but also ordered TWO kids meals with double fries and neither one of the happy meals had fries. VERY disappointed and why I go to spring lake more.
Atmosphere: 1
Food: 1
Service: 1
Great place to drive through to get a frozen lemonade on a hot day.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Nice place but McDonald's.....you're getting very expensive for the same burgers and fries.
Atmosphere: 3
Food: 5
Service: 5
They never sell a breakfast .l.
Atmosphere: 1
Service: 1
Doesn’t matter if I order on the mobile app or at the drive thru I some how ALWAYS waiting on my food while people behind us get their food first. Grand haven McDonalds use to be great service.
Service: 1
The food was fresh and delicious. Lobby needs a good cleaning.
Atmosphere: 3
Food: 5
Service: 4
Weird metal shavings on my son's cheeseburger. The replacement burger had no cheese. It was really frustrating to go through the drive through and then have to go inside twice to get an order right. The mustard was on the outside of my burger.
Atmosphere: 2
Food: 2
Service: 2
Loading...