They ALWAYS forget my sauces, ordered the nacho fries and they forgot those too. Idk why I keep going here this crew DOES NOT know what they’re doing
Joshua Carter
Worst place ever
Atmosphere: 1
Food: 1
Service: 1
Fixinggrace
I really can’t blame the service people here, but it would be nice to be able to hear over the speaker when going through the drive-through.
Atmosphere: 4
Food: 4
Service: 3
systemic systems
They still don't want to personally take your order forcing a paying customer to use their automated teller. You'd think it would lower the price of a taco, but no!
Tyler Dagley
This Tacobell has the best Employees and atmosphere out of any of the ones I've been to. The store is clean, the employees are kind and lively, and I've rarley had any sort of issues, and I've certainly never had one that wasn't swiftly rectified. This is my favorite fast food restaurant in the lansing to Grandledge area.
Atmosphere: 5
Food: 5
Service: 5
Anthony
It's a taco bell, check your order before driving away I've been getting handed wrong orders lately. Sorry to Riley tonight, blame TB
Kie Powers
Completely made the order wrong. They had to remake my order twice because they proceeded to keep making it wrong.
Atmosphere: 1
Food: 1
Service: 1
Caroline Elizabeth
They labeled the two DIFFERENT types of burritos making them easier to find this time!
Atmosphere: 3
Food: 4
Service: 4
Jennie Kelley
Friendly, reasonably fast and don't mess up my order.
Atmosphere: 4
Food: 5
Service: 4
Alysa Marquez
I just got home after ordering through the drive thru. I got a steak quesadilla (with extra steak and extra jalapeño sauce) and a large nacho fry. Once I got home my large nacho fry was only half full and my quesadilla was TINY, like they used a tortilla from a soft taco to make it. I don’t know if they were training a new employee or trying to stretch inventory. If they were running low they could have communicated that. As a manager myself if I was short on the right sized tortillas I’d offer them 2. If they were short on steak then tell me that so I could order a regular sized quesadillas and NOT pay for extra steak I never got. If they didn’t have enough fries for a large COMMUNICATE that and I would have gotten a small. I ended up paying $14 for a meal I only received half of. Oh and to make it EXTRA SPECIAL, my quesadilla was balled up at the bottom of the sleeve they put it in.
Getting expensive and the wait for food is longer than normal (10+ minutes) for 3 items.
Atmosphere: 3
Food: 5
Service: 3
D R
Much improvement in the last few months
Atmosphere: 4
Food: 4
Service: 5
Chris McLaren
A good Taco Bell restaurant. New crew is doing a better job post Covid. But it can be hit or miss. We have had some trouble with incomplete orders and then unanswered phone calls. Update: it has gotten slightly better with the new management.
Atmosphere: 3
Food: 4
Service: 3
Zach Johnson
They were busy as hell and still came through! Every. Time!
Atmosphere: 4
Food: 5
Service: 5
Kathleen VanSyckle
Every time we stop here or get doordash from this location we are missing numerous items. One time I was sent an empty drink cup… EMPTY. Food is no different than other locations.
They ALWAYS forget my sauces, ordered the nacho fries and they forgot those too. Idk why I keep going here this crew DOES NOT know what they’re doing
Worst place ever
Atmosphere: 1
Food: 1
Service: 1
I really can’t blame the service people here, but it would be nice to be able to hear over the speaker when going through the drive-through.
Atmosphere: 4
Food: 4
Service: 3
They still don't want to personally take your order forcing a paying customer to use their automated teller. You'd think it would lower the price of a taco, but no!
This Tacobell has the best Employees and atmosphere out of any of the ones I've been to. The store is clean, the employees are kind and lively, and I've rarley had any sort of issues, and I've certainly never had one that wasn't swiftly rectified. This is my favorite fast food restaurant in the lansing to Grandledge area.
Atmosphere: 5
Food: 5
Service: 5
It's a taco bell, check your order before driving away I've been getting handed wrong orders lately. Sorry to Riley tonight, blame TB
Completely made the order wrong. They had to remake my order twice because they proceeded to keep making it wrong.
Atmosphere: 1
Food: 1
Service: 1
They labeled the two DIFFERENT types of burritos making them easier to find this time!
Atmosphere: 3
Food: 4
Service: 4
Friendly, reasonably fast and don't mess up my order.
Atmosphere: 4
Food: 5
Service: 4
I just got home after ordering through the drive thru. I got a steak quesadilla (with extra steak and extra jalapeño sauce) and a large nacho fry. Once I got home my large nacho fry was only half full and my quesadilla was TINY, like they used a tortilla from a soft taco to make it. I don’t know if they were training a new employee or trying to stretch inventory. If they were running low they could have communicated that. As a manager myself if I was short on the right sized tortillas I’d offer them 2. If they were short on steak then tell me that so I could order a regular sized quesadillas and NOT pay for extra steak I never got. If they didn’t have enough fries for a large COMMUNICATE that and I would have gotten a small. I ended up paying $14 for a meal I only received half of. Oh and to make it EXTRA SPECIAL, my quesadilla was balled up at the bottom of the sleeve they put it in.
Atmosphere: 3
Food: 2
Service: 3
Restaurantji Recommends
Getting expensive and the wait for food is longer than normal (10+ minutes) for 3 items.
Atmosphere: 3
Food: 5
Service: 3
Much improvement in the last few months
Atmosphere: 4
Food: 4
Service: 5
A good Taco Bell restaurant. New crew is doing a better job post Covid. But it can be hit or miss. We have had some trouble with incomplete orders and then unanswered phone calls. Update: it has gotten slightly better with the new management.
Atmosphere: 3
Food: 4
Service: 3
They were busy as hell and still came through! Every. Time!
Atmosphere: 4
Food: 5
Service: 5
Every time we stop here or get doordash from this location we are missing numerous items. One time I was sent an empty drink cup… EMPTY. Food is no different than other locations.
Food: 3
Service: 2
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