Arby's
3463 Plainfield Ave NE, Grand Rapids
(616) 363-9390
Recent Reviews
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Arby’s Roast Beef sandwiches.. fresh roast beef sandwiches, POTATO CAKES are BACK! Always use the app to earn points AND grab the specials that are not available without. The brisket and seafood sandwiches are good but hard to beat the beef and cheddar. don’t forget your side of red ranch..
Atmosphere: 4
Food: 5
Service: 5
The manager is super kind. And the food was good
Atmosphere: 4
Food: 4
Service: 5
Staff was pleasant.
Atmosphere: 3
Food: 3
Service: 3
I commute an hour to work and absolutely hate packing my lunch - and I probably come here more than I should😂 But every time I do, Brayden is an absolute ray of sunshine! His customer service and friendliness towards his customers is contagious. I worked in the fast food industry for 3 years, and have to give him major kudos for how friendly and enthusiastic he always is. 5 star service!!
Service: 5
Food is good and hot but took a while to receive. But it negative eating inside during lunch time when the fryer guy talks shit about his other people in front of other customers without a care of people eating inside or waiting for food, he was complaining for 20 minutes about another coworker to someone else while I was waiting for my food
This has got to be one of the BEST customer service moments I’ve ever had. I had an odd request and had it met with joy. I don’t know your name but Pink hair guy you’re the best! Thank you so much!!
Atmosphere: 5
Food: 5
Service: 5
Sanitation rules are not enforced. I am happy to support your off work choices, but this is not a nightclub. Laws and sanitation codes are there for a reason. The person delivering my food had caterpillar thick 2" long false eyelashes, that I am just glad didn't end up in my food, and 3" long pointed fake nails, neither of which are not allowed anywhere in food service. Avoid
Atmosphere: 1
Food: 1
Service: 1
1 other car in drive thru took 15 min to get thru including ours . Didn't even receive our full order.
Atmosphere: 3
Food: 3
Service: 2
The Staff and environment are wonderful here
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, Curly Fries
Friendly employees, clean store, great food! My kids loved it!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
People were nice, but I don't trust the sandwich
Atmosphere: 1
Food: 1
Service: 4
THEY HAVE THE MEATS!!!
(hur hur hur)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef
Unfortunately i wont be going to this Arbys anymore as the quality has just gone so far downhill i cant overlook it anymore. The key people who ran that place and kept the food fresh are long gone. I ordered some mozzarella sticks today and instead of just giving them to me old like they usually do...they tried to pull a fast one and flash fry the old ones.... working in food i could tell right away by the soggy sweaty mozzarella sticks that this was the case and since they were soaked with grease i couldn't eat them. Out of chances
Atmosphere: 3
Food: 1
Service: 3
No vagan options, not a safe place for people that have a peanut or tree nut allergies.
Atmosphere: 3
Food: 1
Service: 3
The service was horrible they were disrespectful and I waited for my food longer than I should have and my fries still weren’t fresh.
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