They made my hot chocolate with whole milk and whipped cream when I asked for it made with oat milk and no whipped cream. I would have gone back and asked them to remake it, but the men working were quite unpleasant so I didn’t feel comfortable doing that. They should smile more :)
Charles Banks
Nice little place to get a yummy coffee and snacks. Cozy atmosphere and nice place to just sit back..relax and watch the world go by ☺️
I ordered a medium pumpkin spice latte with oat milk and it was $9. Sorry, that’s a ridiculous price that I’ll never pay again. That’s not inflation, that’s Biggby ripping off the public.
G'ma CORN
So fun & exciting to shop for Detroit Tigers cups while enjoying my special seasonal coffee...🧡🧡🧡
Atmosphere: 5
Food: 5
Service: 5
C W
Friendly staff and clean facility
Erik Stoker
Cant say that I recommend anything. My wife and I walked in the door and the barista with a piss poor attitude and unwelcoming demeanor made walking back out the door empty handed an easy decision…
Atmosphere: 1
Food: 5
Service: 1
Erika Mitchell
Nobody at the counter when I entered (employees on their phone). When someone did come to the counter they just stared at me without a greeting or even a smile- very uncomfortable. If the group I was meeting up with wasn’t counting on me to get coffee I would have left. Coffee is just ok if you only care about the energy boost and not the flavor.
Kayla Kooman
Worst biggby in town. Been here a few times, every time I get horrible service, incorrect drink or half empty cup. Last time I ordered no whipped cream and an extra shot. He put cream on it and when I said something he scraped the cream off the top. I asked him to remake it or give me a refund and he literally threw the drink in the sink and complained to the other worker while he remade my drink and then he didn't put any shots let alone my extra shot.
Atmosphere: 1
Service: 1
celluloid droid
None of the cups or straws are ♻️ . The Chai is just concentrate poured from a container. No bathroom.
Parking: If you're not already parked downtown, go elsewhere.
Atmosphere: 2
Food: 2
Service: 3
Recommended dishes: Bagel
Romeo Ambrose
The past several times I’ve tried to order doordash from here they either cancel my whole order or take off items and don’t explain why. I never order anything that is out of stock, or not available anymore. I don’t know why this keeps happening but it’s very frustrating.
Biggby is fun and good for a quality cold dragon fruit smoothie
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Blueberry Muffin
Brian J Ludwig
Homeless persons were in the shop. They were not the most pleasant people.
Atmosphere: 3
Food: 5
Service: 5
Katie Overbeek
I am so happy with the service at this Biggby location! Rae was so accommodating and helpful, and more than willing to go the extra mile to help me and answer all of my questions. Thank you, Rae! You made my day!
Service: 5
Sandra Lyttaker
This Bigby is filthy, workers standing around on their phones instead of cleaning, floor is always dirty and alot of homeless people hanging around in
Atmosphere: 1
Food: 3
Service: 4
Madison Downing
went into the monroe biggby location today with my girlfriend. we’ve been in here a couple times before and have never had any issues. to preface, i work at the biggby in brownstown. ordered a banana split cream feeeze for my girlfriend which is the only drink she ever gets from biggby. the baristas this morning 12/18/23 admitted to not knowing this drink because they could not find it in their computer and they said that they had not made it before. they made it with orange juice because that’s what their list on the wall says (the list on the wall is wrong). at this point it was still not a big deal. my girlfriend and i both tried it with orange juice (this drink is supposed to be milk and not oj - which i know because i make it all the time). it was gross with oj so i asked if that’s what the did, they said yes. i said it’s supposed to be made with milk. they proceeded to argue with me about it. i asked them to re do it with milk and they did but had bad attitude and still made it wrong with missing ingredients. if they were to look up the recipe on the computer i promise it will say milk and not oj. like i said, it was not that deep until they got snippy and argued about it. maybe recheck your drink recipes on the wall with the ones in the computer.
They made my hot chocolate with whole milk and whipped cream when I asked for it made with oat milk and no whipped cream. I would have gone back and asked them to remake it, but the men working were quite unpleasant so I didn’t feel comfortable doing that. They should smile more :)
Nice little place to get a yummy coffee and snacks. Cozy atmosphere and nice place to just sit back..relax and watch the world go by ☺️
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Frozen Teddy Bear, Blueberry Muffin, Frozen Butter Bear
I ordered a medium pumpkin spice latte with oat milk and it was $9. Sorry, that’s a ridiculous price that I’ll never pay again. That’s not inflation, that’s Biggby ripping off the public.
So fun & exciting to shop for Detroit Tigers cups while enjoying my special seasonal coffee...🧡🧡🧡
Atmosphere: 5
Food: 5
Service: 5
Friendly staff and clean facility
Cant say that I recommend anything. My wife and I walked in the door and the barista with a piss poor attitude and unwelcoming demeanor made walking back out the door empty handed an easy decision…
Atmosphere: 1
Food: 5
Service: 1
Nobody at the counter when I entered (employees on their phone). When someone did come to the counter they just stared at me without a greeting or even a smile- very uncomfortable. If the group I was meeting up with wasn’t counting on me to get coffee I would have left. Coffee is just ok if you only care about the energy boost and not the flavor.
Worst biggby in town. Been here a few times, every time I get horrible service, incorrect drink or half empty cup. Last time I ordered no whipped cream and an extra shot. He put cream on it and when I said something he scraped the cream off the top. I asked him to remake it or give me a refund and he literally threw the drink in the sink and complained to the other worker while he remade my drink and then he didn't put any shots let alone my extra shot.
Atmosphere: 1
Service: 1
None of the cups or straws are ♻️ .
The Chai is just concentrate poured from a container. No bathroom.
Parking: If you're not already parked downtown, go elsewhere.
Atmosphere: 2
Food: 2
Service: 3
Recommended dishes: Bagel
The past several times I’ve tried to order doordash from here they either cancel my whole order or take off items and don’t explain why. I never order anything that is out of stock, or not available anymore. I don’t know why this keeps happening but it’s very frustrating.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Biggby is fun and good for a quality cold dragon fruit smoothie
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Blueberry Muffin
Homeless persons were in the shop. They were not the most pleasant people.
Atmosphere: 3
Food: 5
Service: 5
I am so happy with the service at this Biggby location! Rae was so accommodating and helpful, and more than willing to go the extra mile to help me and answer all of my questions. Thank you, Rae! You made my day!
Service: 5
This Bigby is filthy, workers standing around on their phones instead of cleaning, floor is always dirty and alot of homeless people hanging around in
Atmosphere: 1
Food: 3
Service: 4
went into the monroe biggby location today with my girlfriend. we’ve been in here a couple times before and have never had any issues. to preface, i work at the biggby in brownstown. ordered a banana split cream feeeze for my girlfriend which is the only drink she ever gets from biggby. the baristas this morning 12/18/23 admitted to not knowing this drink because they could not find it in their computer and they said that they had not made it before. they made it with orange juice because that’s what their list on the wall says (the list on the wall is wrong). at this point it was still not a big deal. my girlfriend and i both tried it with orange juice (this drink is supposed to be milk and not oj - which i know because i make it all the time). it was gross with oj so i asked if that’s what the did, they said yes. i said it’s supposed to be made with milk. they proceeded to argue with me about it. i asked them to re do it with milk and they did but had bad attitude and still made it wrong with missing ingredients. if they were to look up the recipe on the computer i promise it will say milk and not oj. like i said, it was not that deep until they got snippy and argued about it. maybe recheck your drink recipes on the wall with the ones in the computer.
Atmosphere: 2
Food: 4
Service: 1
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