BIGGBY COFFEE
2860 E Paris Ave SE, Grand Rapids
(616) 285-7130
Recent Reviews
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Drinks were pretty good! Good customer service not bad service all around
Atmosphere: 3
Food: 4
Service: 3
I was denied scervice and I felt very uncomfortable with the way the employee was talking to me
Atmosphere: 1
Food: 1
Service: 1
This is by far my FAVORITE Biggby location! They have the best, friendliest staff! They always have smiles on their faces and time for a quick chat to ask about my day! I can't tell you how much I truly appreciate such a genuine and enjoyable experience EVERY single time I visit. Thank you!
Atmosphere: 5
Food: 5
Service: 5
My kids and I come here often (weekly or biweekly). Much of the time, our barista is Luis. He is the most consistently kind and professional worker that I think I've ever encountered. Such a warm smile and uplifting attitude. It always supplements the yummy coffee and treats. Luis is AWESOME!
Atmosphere: 5
Food: 5
Service: 5
First I wanna start off with Luis, Great guy and his customer service skills are outstanding. I thank him very much for his kindness. This location is by far my favorite the speed of the service is great and the food/drinks are wonderful. Thank you Luis and staff membersšš½š
Atmosphere: 5
Food: 5
Service: 5
This morning, I had the most genuine and kind interaction with who I assume is either the manager or the franchisee owner at this location. Every time I come here, the staff is so nice and provides great customer service and my order is always right! I appreciate you guys so much. Keep up the good work!
Atmosphere: 5
Food: 5
Service: 5
Friendly staff, iced coffee isnāt the greatest quality has gone down.
Atmosphere: 5
Food: 4
Service: 5
The line was long but it moved quickly!
Atmosphere: 5
Service: 5
Great service and kind staff
Service was quick, coffee was good.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great coffee, my favorite is the frozen lotta love. There's no dine in you can't go inside, but there are tables outside to sit on. The only problem is your options are to go through the drive thru or have doordash downloaded to order from there and pick up a coffee from the walk-up window. You can't walk up to this store and order a coffee as a pedestrian without downloading another app on your phone you don't want.
Atmosphere: 4
Food: 5
Service: 4
Absolute trash. Gave me the wrong stuff and then gave me attitude and flipped me off. Donāt waste your time with these āpeopleā.
Great coffee, drive through or sit outside, cold in the winter, no inside service or internet. Ok if youāre on the move.
Only went through the drive thru, but they were friendly. Like all coffee places, the prices are ridiculous.
Customer service is great and so is the coffee! Huge drink menu :)
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