Drive through takes way too long. ordered 2 drinks and some food and was waiting in line for 30 minutes. that’s ridiculous
Helena Lubetkin
Something has happened here in the last like year or so. Every single time I have been, they get my order wrong. I’ve even called to have items remade and those are then made incorrectly. They just cannot get it together.
Michaelia Pinela
They need to learn how to make a Wild zebra! I have ordered a couple times and they never are consistent they over blend frozen drinks! and I am wondering why it is when I order two of the same drinks the price is an odd number so one drink is more than the other? Weird today it took them over 15 minutes to make two wild zebras and when they were given to us they already looked half melted! I would have been embarrassed to give this to a customer
Jeff
Turmeric and honey
Michigan Murder \u0026 Music
This is my very favorite Bigby location in the GR area. I really enjoy their large dining area with the fireplace seating. Friendly & fast staff make it the perfect place!
Anthony Wyatt
My wife and I ordered drinks and bagels. I watched the lady making them cut her finger. She jumped and said ouch I just cut myself. I get it accidents happen. What bothers me is she kept cutting the bagel like nothing happened! When I questioned her she got snarky and tried to explain how it was not that bad. I asked for a refund and she kept the attitude... Thankfully kind of the other employees jumped on the register and took care of it.
william clark
Lily and piper are the best baristas I’ve ever seen. My drink was amazing I’d order it again from them any day. 5/5 stars
Juwon Kil
Lily and piper were exceptional with their service. they are truly the best. i was geeking off that drink fr cause how good they made it. please give them raise
Dennielle Brown
My favorite going out coffee brand. this location has a cozy in house area to chill in
DO NOT ORDER HERE IF YOU HAVE ISSUES WITH DAIRY!!!! I am DONE trying to give this place a chance because despite ordering multiple coffees, some with dairy and some without, they DO NOT LABEL THEM!!! This is unacceptable to me when you are charging extra for non-dairy options and when people have allergies or sensitivities to dairy! I feel like I risk my health and well-being every time I get coffee here. And this is such an easy fix - JUST LABEL THE CUPS!!! When I have tried to talk to them about this, I get nothing but half-hearted apologies or attitude. I attempted to contact corporate to ask them to consider labeling their cups and never even got a response.
Service: 1
Garrett McFarlane
Came here to study after the Starbucks didn't have tables inside and had a wonderful experience here.
Michele Geldersma
Hot chocolate was Luke warm. Had tea the 2nd time! Much better!
Atmosphere: 3
Service: 4
Margaret Barnard
It was very cozy sitting in front of the fire in those comfy chairs on a frigid day. I wasn't crazy about my Americano but maybe it was because of the sugar-free hazelnut pump. My husband really liked his mint hot chocolate..
Letti Kmarri
Always friendly warm and inviting customer service and they make your drinks perfect every time and if it needs adjustment are happily willing to fix it
Drive through takes way too long. ordered 2 drinks and some food and was waiting in line for 30 minutes. that’s ridiculous
Something has happened here in the last like year or so. Every single time I have been, they get my order wrong. I’ve even called to have items remade and those are then made incorrectly. They just cannot get it together.
They need to learn how to make a Wild zebra! I have ordered a couple times and they never are consistent they over blend frozen drinks! and I am wondering why it is when I order two of the same drinks the price is an odd number so one drink is more than the other? Weird today it took them over 15 minutes to make two wild zebras and when they were given to us they already looked half melted! I would have been embarrassed to give this to a customer
Turmeric and honey
This is my very favorite Bigby location in the GR area. I really enjoy their large dining area with the fireplace seating. Friendly & fast staff make it the perfect place!
My wife and I ordered drinks and bagels. I watched the lady making them cut her finger. She jumped and said ouch I just cut myself. I get it accidents happen. What bothers me is she kept cutting the bagel like nothing happened! When I questioned her she got snarky and tried to explain how it was not that bad. I asked for a refund and she kept the attitude... Thankfully kind of the other employees jumped on the register and took care of it.
Lily and piper are the best baristas I’ve ever seen. My drink was amazing I’d order it again from them any day. 5/5 stars
Lily and piper were exceptional with their service. they are truly the best. i was geeking off that drink fr cause how good they made it. please give them raise
My favorite going out coffee brand. this location has a cozy in house area to chill in
Awesome chai as always!! Nice atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
DO NOT ORDER HERE IF YOU HAVE ISSUES WITH DAIRY!!!! I am DONE trying to give this place a chance because despite ordering multiple coffees, some with dairy and some without, they DO NOT LABEL THEM!!! This is unacceptable to me when you are charging extra for non-dairy options and when people have allergies or sensitivities to dairy! I feel like I risk my health and well-being every time I get coffee here. And this is such an easy fix - JUST LABEL THE CUPS!!! When I have tried to talk to them about this, I get nothing but half-hearted apologies or attitude. I attempted to contact corporate to ask them to consider labeling their cups and never even got a response.
Service: 1
Came here to study after the Starbucks didn't have tables inside and had a wonderful experience here.
Hot chocolate was Luke warm. Had tea the 2nd time! Much better!
Atmosphere: 3
Service: 4
It was very cozy sitting in front of the fire in those comfy chairs on a frigid day. I wasn't crazy about my Americano but maybe it was because of the sugar-free hazelnut pump. My husband really liked his mint hot chocolate..
Always friendly warm and inviting customer service and they make your drinks perfect every time and if it needs adjustment are happily willing to fix it
Atmosphere: 5
Service: 5
Recommended dishes: Teddy Bear
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