Brann's Steakhouse & Grille

5510 28th St SE, Grand Rapids
(616) 285-7800

Recent Reviews

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Nick Blake

The food was way below what you would expect from a stake house. The service was slow because they were understaffed. This signifies poor management. The mashed potato were instant. Very disappointed.

Atmosphere: 2

Food: 1

Service: 2

Rhonda Hoyle

Not a great experience. Our friends received their appetizer and we waited and waited for our food. Finally, my husband's burger came and the cheddar bacon burger he ordered was an olive burger (he's allergic to olives). Plus, I still had to ask for the pretzels I had ordered. The waitress was nice but charged me for sour cream for the pretzels I neither requested nor received. Didn't have the energy to even address rhat. No chance of us returning.

Atmosphere: 3

Food: 1

Service: 3

Tim Guiles

It seems as though branns is cutting back. The feel of the place is the same feeling as our last trip to the branns on Leonard before they closed.

Atmosphere: 2

Food: 2

Service: 4

David Oppenhuizen

Don't even consider dining here, this place is simply the worst. I have had other terrible experiences at this place, but I was asked to go here by someone else so I went back. It has only gotten worse. I will try to keep this brief because otherwise I'd write a novel. We walk in and get seated. Fluit flies are swarming, indicating the filth of the kitchen. Waitress takes our drink order and delivers drinks promptly. Then she disappears for a solid 15 minutes. Comes back and takes our order. I swat fruit flies while drinking a beer. 30 minutes later and no food is to be found. Two of our five dishes come out, and one is a rare steak. Slice it open, send it back. Comes back again 5 minutes later just as rare. I decide I'm not eating. Still waiting on 3 of the 5 meals. 10 minutes later and 2 more plates come out. Ribs that both people enjoyed. Yet 1 hour after ordering the simplest order of all, a hamburger, is yet to be brought out. We call in the manager. She's defensive and making excuses. I flat out say we aren't paying, and she says any food that has been eaten must be charged for. She offers a new steak. 10 minutes later the steak comes out. STILL NO HAMBURGER. We raise a fuss yet again and a burger appears. The manager then cuts the bill in half but says she can reduce it no further. I tell her a fun review on Google is coming her way, and she basically says she doesnt care. The waitress catches wind of this and there is an understanding that, while she was slow to take our order, 90% of this disaster was not her fault. She then takes the rare steak off the bill in hopes of salvaging her tip.

You literally could not pay me to eat at this place, and I will NEVER go back. The amount of flies swarming the air raise so many questions about the sanitation practices here. Do yourself a favor and go anywhere else.

Atmosphere: 1

Food: 1

Service: 1

Kalyn Merrifield

The wings were absolutely disgusting ? they were soaked heavily with sauce, like soup at the bottom, they were soggy. They were frozen breaded wings, which isn't what i thought I was getting. They also made me so sick that I threw up later that evening. Idk if they were undercooked and I got food poisoning or if they were old, but they made me sooo sick. I will never be ordering wings here ever again ? everyone else seemed ok after eating burgers. Idk if I can even bring myself to go back here after the food making me that sick. And the server never brought us rolls, I thought that was customary.

Parking: Parking was easy

Kid-friendliness: Seems ok for kids

Wheelchair accessibility: It is wheelchair accessible

Atmosphere: 1

Food: 1

Service: 4

Recommended dishes: Yeast Rolls, French Fries, Cinnamon Butter, Prime Rib Dip

Chris Savoie

Ribs where excellent ?!
Potato skins where to hard on the edges but ok.
Server was a 5 star we think lindsey was her name ?

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Yeast Rolls, BBQ Ribs, Cinnamon Butter

Trish Wise

For a steakhouse, the steaks are surprisingly tough, even though I order my steaks MR. Although the flavor was good, I had to give up on it after 3 bites because my jaw was getting sore from chewing and chewing and chewing. However, service was quick, and the atmosphere was pleasant. I'll come back - I just won't order a steak...

Atmosphere: 5

Food: 1

Service: 5

Paul Mendoza

As you walk in, you will see all kinds of historical sports events. You will see plenty of TVs and good hospitality. I sat down and was attended to shortly. The food was wonderful. I don't know how it gets at night, but in lunch time it was perfect ?.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Jack's Sizzling Steak

Jennifer Allen

We don’t normally leave reviews but this place considers themselves a steak house and the steak we ordered was by far the worst steak we’ve ever had!! First it came out cooked wrong, then took forever to get a replacement, and then was like chewing on shoe leather!! It also had no flavor whatsoever. DO NOT recommend going here if you are craving a good steak. However the rest of the food was good (salmon and shrimp).

Atmosphere: 3

Food: 1

Service: 3

R G

Still as good as ever, the classic sizzler still rocks!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Steak, Baked Potato

Mahala Bacon

Just a great place. It's kind of causal and comfortable for any occasion. Food is very good. Prices are reasonable and great service.

Atmosphere: 5

Food: 5

Service: 5

Dale Harding

Decent steak for the price, excellent service.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Steak, Baked Potato

Slapito Burke

They did a great job with my meal

Smm4c smm4c

Went here for dinner. Food overall was pretty awful. Service was ok. If you have to get anything, just eat the rolls and butter, those are actually really good. Everything else is straight out of a freezer, may have freezer burn on it, is unseasoned, etc. Ribs are ok if you really like BBQ sauce.

Atmosphere: 2

Food: 1

Service: 3

Recommended dishes: Yeast Rolls, Cinnamon Butter

George Weber

Food was great, as always. Came in for late lunch. Waitress was not attentive. Kept disappearing for long periods. Did not check back for 15 minutes to see if food was ok. Ordered steak rare, came medium well. Was pretty much done eating by the time I got steak. Never checked for drink refill. She spent too much time with cousin.

Atmosphere: 4

Food: 5

Service: 2

Recommended dishes: Steak, Cinnamon Butter

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