Unreliable...
LOVE the food at all of the Thai Fusion locations, but this one has been so inconsistent... We call, no answer. We stop by and the lights are off. And yet the hours on the window, Google, and Facebook ALL say they should be open.
Beyond frustrating. If you're closing early or don't have staff for the day, just post it on Facebook at the LEAST! Or invest in an answering machine that SAYS you're closed!
Brad Singer
So thankful this place has stayed open during this pandemic. Service is fast and food is always great quality.
Susan Corbin
Thai Fushion was one of my favorite restaurants. Last nights meal and service were so disappointing that I will never go back. I ordered my favorite dish, Thai Steak "mild plus" because I like a little heat. My meal was so spicy I was unable to eat more than 3 bites. I spoke to the server and asked to have it remade. He spoke to the cook in the back and informed me that they could try to take out some of the heat by stir frying it but the cost of steak was too high to remake it. Of course if I had gone that route it would have been over cooked and still too hot. My mouth was already on fire and I didn't think I could handle anymore heat. He went back again and the cook told him if he made another one I would be charged for both. If I hadn't had this dish many times before I would have assumed I had made a mistake ordering. My friend ate her meal and I sucked on my ice cubes because my drink was gone the first 5 minutes of my meal and I was never offered another. I paid my bill in full and informed the server that I would never return again. This is too bad because I go there fairly often and also pick up carry out. I have never asked a restaurant to remake a meal for me. Very unprofessional and very disappointing. Oh well at least I still have First Wok on Alpine. Great service and great food.
Unreliable... LOVE the food at all of the Thai Fusion locations, but this one has been so inconsistent... We call, no answer. We stop by and the lights are off. And yet the hours on the window, Google, and Facebook ALL say they should be open. Beyond frustrating. If you're closing early or don't have staff for the day, just post it on Facebook at the LEAST! Or invest in an answering machine that SAYS you're closed!
So thankful this place has stayed open during this pandemic. Service is fast and food is always great quality.
Thai Fushion was one of my favorite restaurants. Last nights meal and service were so disappointing that I will never go back. I ordered my favorite dish, Thai Steak "mild plus" because I like a little heat. My meal was so spicy I was unable to eat more than 3 bites. I spoke to the server and asked to have it remade. He spoke to the cook in the back and informed me that they could try to take out some of the heat by stir frying it but the cost of steak was too high to remake it. Of course if I had gone that route it would have been over cooked and still too hot. My mouth was already on fire and I didn't think I could handle anymore heat. He went back again and the cook told him if he made another one I would be charged for both. If I hadn't had this dish many times before I would have assumed I had made a mistake ordering. My friend ate her meal and I sucked on my ice cubes because my drink was gone the first 5 minutes of my meal and I was never offered another. I paid my bill in full and informed the server that I would never return again. This is too bad because I go there fairly often and also pick up carry out. I have never asked a restaurant to remake a meal for me. Very unprofessional and very disappointing. Oh well at least I still have First Wok on Alpine. Great service and great food.
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