Chick-fil-A

5525 28th St SE, Grand Rapids
(616) 600-1437

Recent Reviews

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Michael Callahan

Their breakfast burritos are now smaller than my hand. For $5 it’s no longer worth it.

Food: 1

Service: 5

MelanieBeth

Love Chick-fil-A! It's a Christian company and so I will gladly support them and what they do! ?

Lisa F

Top notch.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spicy Chicken Sandwich

Deb Stotler

Spicy chicken sandwich is good

Atmosphere: 5

Food: 5

Service: 5

Kyle Schmaltz

I think this place has an over complex parking lot. It never fails that you are trying to enter while someone is blocking you!

Atmosphere: 4

Food: 5

Service: 4

Jane Willie

Good salad options

Rebecca Hall

Such kind and helpful staff! Delish food, especially the banana pudding milkshake and waffle fries. Pricey, but that was known before stopping by.

Atmosphere: 5

Food: 5

Service: 5

Steven Stokes

Very pleasant staff

Atmosphere: 5

Food: 5

Service: 5

Luke Drallette

Amazing service and food! One of the best Chick filas I've been to!

Atmosphere: 5

Food: 5

Service: 5

Robert Schwarz

Friendly newer chik fil a. Easy to get to located in a nice area.

Atmosphere: 5

Food: 5

Service: 5

Karen Schaeffer

Cold food. Reheated and overcooked. Poor service. Sauce ordered but had to return to front to get it. Unfriendly staff.

Atmosphere: 1

Food: 1

Service: 1

Madie MH

Good service, the rep at the drive thru up till the final employee handing me my food was phenomenal service.

Food: 5

Service: 5

Joy Riekena

I recently tried the new egg white breakfast sandwich. In the past, I have enjoyed the grilled chicken breakfast sandwich that was previously on the menu. However, the chicken in the sandwich I received was dry and tough, which was disappointing. I may visit a different location to see if the quality is better there, as the original grilled breakfast sandwich was one of the few fast food breakfast sandwiches that I genuinely enjoyed. If the quality is consistently poor across all locations, it is unfortunate as it means I will no longer have a reliable and enjoyable breakfast option. On a positive note, my dog seemed to enjoy the sandwich, so it may be a suitable option for pet owners seeking a healthier treat for their furry friends.

Wheelchair accessibility: ADA compliant, newer building, so no issues. I didn't visit the restroom.

Food: 1

eli

I come to this location quite often never have any issues with the food or service however today was a bit disappointing. I came to this location and the person taking my order Mary Jane was very rude and when asking me a question she was very rude and loud. Definitely needs to learn how to speak to people if she is going to be taking orders. Definitely was not giving chick fil a customer service at all

Atmosphere: 4

Food: 5

Service: 1

David Radde

Good as always!

Atmosphere: 5

Food: 5

Service: 5

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