Chick-fil-A

5525 28th St SE, Grand Rapids
(616) 600-1437

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Recent Reviews

Out running errands and stopped in for dinner. Had the Smokehouse BBQ with crispy filet, it was really good (unfortunately it's seasonal). Staff is always friendly and the facility is always tidy and clean. (Full disclosure, my wife works there 😁).
Super slow drive-through. Regardless of how many cars in line, service is on the slower side. I have been here 4 times in the last month and a half/2 months and we are 4 for 4 on drive-through delays. I left without my breakfast order last month because I couldn’t wait any longer, I had to be at work (waited 17min in line). I wanted to give this location the benefit of the doubt so I tried again; I have tried morning versus evening, however, no difference in speed. I have attempted...
I visited Chick-fil-A last Tuesday, and as usual, it was a pretty solid experience. The service was definitely a highlight. Even though it was during what seemed like a busy lunch rush, the employees were incredibly friendly and efficient. They got my order taken and delivered quickly, and everyone I interacted with had a smile on their face and was polite. You really can't fault them for customer service. The food was also consistent with what you expect from Chick-fil-A....

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