Chick-fil-A
3461 Alpine Ave NW, Grand Rapids
(616) 327-8046
Recent Reviews
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With the volume of customers, they do a great job of keeping the line moving. It helps that they have enough employees to do what it takes.
Atmosphere: 5
Food: 5
Service: 5
Amazing
Atmosphere: 5
Food: 5
Service: 5
The kids who work here are fun and friendly and we felt like fam.
Atmosphere: 5
Food: 5
Service: 5
I always love chick-fil-a however, I am so disappointed how this location treated their employee! It is a windchill of -15 degrees with an extreme cold warning, and this kid had no hat or gloves and SENT HIM INTO THE FREEZING WEATHER! Shame on you guys, this could definitely be a OSHA violation.
Food: 5
Service: 5
I came to this Chick-Fil-A yesterday and watched several staff go outside to help push a car that had gotten stuck in the snow in the parking lot. They did it without being asked and were so kind as well, clearly staff goes above and beyond for their customers! In addition, the restaurant was updated, clean and food was excellent. Staff was also very accommodating to our children, which we really appreciated! Will definitely come back to this location!
Atmosphere: 5
Food: 5
Service: 5
Always clean, fast and friendly.
Atmosphere: 5
Food: 5
Service: 5
My son and I love going to Chick-fil-A! The food is always hot, fresh, and delicious! We love how kind the employees are.
Atmosphere: 5
Food: 5
Service: 5
Definitely reccomend the deluxe spicy chicken sandwich. If you like spicy it's the best I have found. It will not disappoint. Love their Mac and cheese also.
Atmosphere: 5
Food: 5
Service: 5
Our whole family love coming here. Staff is kind and considerate, the restaurant is always clean, and the food comes out hot!!
Atmosphere: 5
Food: 5
Service: 5
Always have good food.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Every time I order my breakfast sandwich and pay for extra cheese... there never is any, lost probably close to $100 at this point on extra cheese ice never seen- do don't do it, but otherwise, it's chick fil a
Atmosphere: 5
Food: 4
Service: 5
Went through the drive-through with some of my girlfriends I was told that I can check in on the drive-through side for my mobile order seeing is how I could not get out of the car and scan the QR code In the opposite lane. The woman told me she checked me in however she did not. She put the other people’s order in the vehicle under my name we get up to the window. The staff was very unhelpful. They were upset that I had not checked in and I am confused as how I would’ve been able to seeing as how there’s no QR Code in the regular drive-through side. I then went in because not only was the staff rude where the construction crew put the yellow arrow, which is where the drive-through worker told us to wait for my order was blocking all of the traffic it then caused a gentleman to get very angry with us. I go in the woman at the register would not listen to me of course my friend called me and said hey they brought your food out here now the woman at the registry got very upset and started raising her voice at me and I told her it wasn’t worth it for the Chick-fil-A sandwich lol at the end of the day this Location has always had horrible service and very confused workers. All other locations have never been as problematic as the Alpine Avenue location. I hope that they can get their shit together my pleasure!
Atmosphere: 1
Food: 5
Service: 1
The delivery is good and there food is good 😊 to
Atmosphere: 5
Food: 5
Service: 5
Ordered a mobile order. Frosted coffee cup was dripping and very messy, turns out there was a hole in the bottom of the cup, so it leaked everywhere in my car. Fries were half filled & cold, as if they were sitting out for a while.
Atmosphere: 2
Food: 1
Service: 1
Not upholding the quality of service I'm use to. Cold food and missing items.
Atmosphere: 5
Food: 1
Service: 1
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