I shall never be back. I ordered two (2) orders of sesame chicken with fried rice and only received one (1). I called to let them know this and the lady who answered basically insinuated I was a liar and said they sent me both of my orders. Then she hung up on me. I can't speak to the ambiance because I've never dined in, and will never.
Barbara Lepech
Always a delicious meal from this restaurant. I go often and have never been disappointed.
Natalie Arroyo
Food was ready quickly and hot and fresh!
Joshua Voss
I called because it says that it delivers but it turned out it doesn't. That isn't why it is getting a bad review. It is getting a bad review because the woman who answered on the phone hung on me twice. The third time I asked about delivery and she said that they didn't.
Again, that's not a problem as some businesses can't afford it but she should have told me that instead of just hanging up! Phone ettiquite needs to be taught. :p
I went ahead and editted so people don't call for delivery.
I give you guys 0 stars on customer service.
Brittany Brink
The restaurant is set up a little odd, with most of the place cordoned off. Upon walking in it smells of old, rancid oil... and all of the food ended up tasting of that exact smell. It was likened to oil from great grandma's attic. My son had no qualms with the food, but he is a gross 10 year old đ€Ł
The service was excellent and the worker was super sweet/polite. The food was prepared very quickly.
josiah heikoop
Good food, very fast service. Usually the food is ready before the time stated.
Asiginaak Miigwaan
I only gave a 3 for atmosphere because my husband goes in to pick up our food so I can't really say, but am I missing something about Mongolian beef? I asked for no onions, and my dish basically came with half onions, 1/4 other veggies (those of which I don't mind) and 1/4 beef. 13.95 for a bunch of crap I had to throw away because I hate onions. Egg rolls and rice are good, and I do like the sesame chicken. So it's a 2 for that. 5 for service because my husband said the worker was very nice. But I can't justify Mongolian BEEF only having about 1/4 beef, sorry.
Mikey Wells
Amazing. Great service and very fast! It was super cheap for a big meal definitely reccomend.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Rice
Manuel Castro
Wow they suck super rude don't come here
Connie Manny
First time I orderedâŠ.I ordered the spare ribs and they were awful. Dry, tough and no flavor, threw them away
I ordered beef and broccoli online with a specific request for seasoning. They followed my request and the meal was delicious! Easy online ordering and was ready and hot when I got there.
Food: 5
Service: 5
phi johnson
grew up on this food and i still come all the time. part of my
Atmosphere: 5
Food: 5
Service: 5
Chad Johnson
***Avoid*** Honestly I shouldâve turned and walked back out the door. The place is in shambles and the old dining area is shut down and looks like it was abandoned years ago. But I put the looks aside and picked up my to go order. The Bourbon Chicken was absolutely disgusting- dry with absolutely no flavor and the same for the fried rice. I would seriously rather have spend $20 on Chinese from the food court at the mall. The egg rolls were nothing but cabbage- I seriously saw no signs of any meat. Such a huge disappointment. The health department should seriously take a look at this place because it doesnât look like itâs up to health code.
Atmosphere: 1
Food: 1
Halley âHalâ Tyson
The best crab Rangoon I have ever had. The noodles are perfect and the flavor is amazing. If I lived closer I'd go there every day.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Lo Mein
Alexander Donald
My go to for take out since I moved to Kentwood! Hope they reopen dining one day! Only thing i have to say is they could probably improve tbe fried rice quality somewhat.
I shall never be back. I ordered two (2) orders of sesame chicken with fried rice and only received one (1). I called to let them know this and the lady who answered basically insinuated I was a liar and said they sent me both of my orders. Then she hung up on me. I can't speak to the ambiance because I've never dined in, and will never.
Always a delicious meal from this restaurant.
I go often and have never been disappointed.
Food was ready quickly and hot and fresh!
I called because it says that it delivers but it turned out it doesn't. That isn't why it is getting a bad review. It is getting a bad review because the woman who answered on the phone hung on me twice. The third time I asked about delivery and she said that they didn't.
Again, that's not a problem as some businesses can't afford it but she should have told me that instead of just hanging up! Phone ettiquite needs to be taught. :p
I went ahead and editted so people don't call for delivery.
I give you guys 0 stars on customer service.
The restaurant is set up a little odd, with most of the place cordoned off.
Upon walking in it smells of old, rancid oil... and all of the food ended up tasting of that exact smell. It was likened to oil from great grandma's attic.
My son had no qualms with the food, but he is a gross 10 year old đ€Ł
The service was excellent and the worker was super sweet/polite. The food was prepared very quickly.
Good food, very fast service. Usually the food is ready before the time stated.
I only gave a 3 for atmosphere because my husband goes in to pick up our food so I can't really say, but am I missing something about Mongolian beef? I asked for no onions, and my dish basically came with half onions, 1/4 other veggies (those of which I don't mind) and 1/4 beef. 13.95 for a bunch of crap I had to throw away because I hate onions. Egg rolls and rice are good, and I do like the sesame chicken. So it's a 2 for that. 5 for service because my husband said the worker was very nice. But I can't justify Mongolian BEEF only having about 1/4 beef, sorry.
Amazing. Great service and very fast! It was super cheap for a big meal definitely reccomend.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Rice
Wow they suck super rude don't come here
First time I orderedâŠ.I ordered the spare ribs and they were awful. Dry, tough and no flavor, threw them away
Atmosphere: 2
Food: 2
Service: 5
Restaurantji Recommends
I ordered beef and broccoli online with a specific request for seasoning. They followed my request and the meal was delicious! Easy online ordering and was ready and hot when I got there.
Food: 5
Service: 5
grew up on this food and i still come all the time. part of my
Atmosphere: 5
Food: 5
Service: 5
***Avoid*** Honestly I shouldâve turned and walked back out the door. The place is in shambles and the old dining area is shut down and looks like it was abandoned years ago. But I put the looks aside and picked up my to go order. The Bourbon Chicken was absolutely disgusting- dry with absolutely no flavor and the same for the fried rice. I would seriously rather have spend $20 on Chinese from the food court at the mall. The egg rolls were nothing but cabbage- I seriously saw no signs of any meat. Such a huge disappointment. The health department should seriously take a look at this place because it doesnât look like itâs up to health code.
Atmosphere: 1
Food: 1
The best crab Rangoon I have ever had. The noodles are perfect and the flavor is amazing. If I lived closer I'd go there every day.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Lo Mein
My go to for take out since I moved to Kentwood! Hope they reopen dining one day! Only thing i have to say is they could probably improve tbe fried rice quality somewhat.
Atmosphere: 5
Food: 4
Service: 5
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