Chuck E. Cheese

3671 28th St SE, Grand Rapids
(616) 942-7993

Recent Reviews

Alyssa Lantz-Trier

I came to this location for my nephews birthday and was mentally prepared for an outdated, subpar, kids place. I was pleasantly surprised by the entire experience at this location! The food was much better than I expected (the bbq chicken pizza specifically), it was very clean, updated, and the staff was all amazing! We went on a Wednesday night and there was a great deal on unlimited play for 70 mins (I think it was $23?) We will definitely be back with the nephews!!!

Atmosphere: 5

Food: 5

Service: 5

Geraldine Corhn

Well, well, some of the games back in the boots where the kids grab the tickets. I think that shouldn't just be for don't birthday person. It should be for all the kids who came with the birthday person. The pizza needs to be a lot of harder a lot cheesier. The wings.Little bit more sauce The service a little bit more quicker and faster.Not too many at the counter more on the The atmosphere there is a little bit of work. Not much. And those love bees things that you guys says ice cream dumped at get some real ice cream follow the kids. And those are gifts that you give out ice.It doesn't work, kids won't real toys.Not plastic artificial stuff that is not even worth Dollar.

Atmosphere: 4

Food: 3

Service: 4

Recommended dishes: Wings, 5 Meat Pizza

Mel Y

I came in today 3/26/24. The manager was absolutely amazing, I had some difficulties and he made it an absolute breeze. My family had an amazing and wonderful experience. Thank you manager Robert for such a great experience!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Wings, Large Build Your Own

Maria Santana

My family really likes to celebrate birthdays ? here.

Atmosphere: 5

Food: 5

Service: 5

chad moore

Fun times, pretty clean location! Not super high prices!

Atmosphere: 5

Food: 5

Service: 5

Jenn LaClair Shifferd

I like all the updates they made, it really clean and staff is really helpful. This pizza was good, and they cut the slices in kid friendly sizes. It was more expensive than ever but I recommend paying for an hour and having the kids share the scan card.

Blake Driver

We didn't eat here this time but my 5 year olds had a blast. Buying a card that had a time limit is genius instead of "tokens" for the games. I got to say yes to the kids every time they wanted to play.

Atmosphere: 5

Service: 4

Maxx Anderson

Fun place to bring littles - clean , food is typical for kids pizza - they had a salad bar - would go

Atmosphere: 4

Food: 3

Service: 3

Recommended dishes: Chuck E Cheese Meal, Salad Bar

frank Britt

You guys took my gorilla machine out and I am upset good day

Atmosphere: 3

Food: 5

Service: 5

Caleb Jackson

I have to bring My Shorties here every week, or so it seems! I love the new SELFIE policy!!! as a overly worried, single parent...i believe this is the BEST idea for a children's play place EVER!Kid-friendliness: It's a place where a Kid can be a Kid!

Atmosphere: 5

Food: 5

Service: 5

Rebecca DeLano

Kids loved it!

Atmosphere: 5

Food: 3

Service: 3

James Smith

The best customer service I ever received was by a gentleman named

Atmosphere: 5

Food: 5

Service: 5

Mindy Snyder

This is such a great location! Newly renovated with the wall screen & interactive floor screen. Very clean. Management & staff were so nice and very friendly! Dippin dots tasted delicious.Parking: Lots of open parking spaces.Kid-friendliness: It’s CEC, where a kid can be a kid!

Atmosphere: 5

Food: 5

Service: 5

Ed Bement

Everyone had fun

Jesse Beltinck

Overpriced, workers suck communication

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