Fabiola and Ava are amazing youngsters who come up with great solutions ! Everytime I order from here the girls are very hard working and greet customers with a smile on their face ! I applaud them 👏🏽👏🏽
Sariyah Rashad
This was my first visit here and I’m unsure I’ll be back. I ordered a lemon twist soft serve chocolate dipped cone. So many things wrong. They gave me plain lemon, not lemon twist. The chocolate magic shell they dipped it in is either low quality or they didn’t give me enough because after it hardened it left holes that leaked all over the ice cream. They handed me the ice cream dripping all over my hand with no napkins. I had to get back in line, making a sticky mess, to get napkins. Would have taken a pic for proof but did not want to get ice cream all over my phone. The ice cream itself was awful. I’m really not trying to be rude, just honest. It tasted like a water slushy. Lemon flavor was not present at all, barely sweet and was not very creamy. I think I’ll travel a little further and go to Woody’s next time.
Barbara Lester
Love Cone City and have been going there with grand kids and now great grands. The staff has always been friendly and fun and the ice cream treats are delish and huge!
Mike Allmon
Favorite ice cream shop in west Michigan. Soft serve ice cream along with a very friendly courteous staff makes a very good customer experience.
d v
Ice cream is delicious
Seth Bishop
Very fast service, very good food. Shoutout Audrey and Marina ?
Atmosphere: 5
Food: 5
Service: 5
ryleigh simmons
Really great service will come back again
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ice Cream Cone
Joanna
We went to Cone City the other day since we haven't been there in a while. We chatted with the owners for quite a while. They are a young couple that has been a part of the Kentwood community for a long time. They are the nicest, hard working people you could ever meet. It's those kind of people who really make a difference in our Kentwood community. I believe in supporting small business so we will be coming back. They gave us the best customer service and their ice cream was so good and very affordable vs. other ice cream shops we have visited. And it's close to home! Thank you both for doing such a great job and serving our Kentwood community! We appreciate you!!!
The lady taking orders was rude and there was a black hair in our kids ice cream and their ice cream came out after ours and the next customers who also had soft-serve ice cream. The lady couldn't even explain sizes of ice cream to us. And baby size ice creams only came in soft-serve vanilla, chocolate, twist or lemon or lemon twist, I mean why can't all the soft serve come in baby sizes? They would make way more money that way. But I'm good a hair in my kids food was enough for us never to go back after paying $20 for 4 small ice creams.
Atmosphere: 1
Food: 1
Service: 1
De Cisneros
The lady who served me was very nice and they were quick to get my order! would recommend!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ice Cream Cone
Merary Paredes
I LOVE CONE CITY! Ice cream sooo good!! Workers and so welcoming and nice! I recommend coming with your family!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ice Cream Cone
nemo
yesssssss kaidyn is such a great work yassss
Atmosphere: 5
Food: 5
Service: 5
Sandra Yager
I had the banana split made with Hudsonville. It was excellent! Definitely will be returning. Huge menu and generous portions.
good ice cream
Nice ice cream place
Fabiola and Ava are amazing youngsters who come up with great solutions ! Everytime I order from here the girls are very hard working and greet customers with a smile on their face ! I applaud them 👏🏽👏🏽
This was my first visit here and I’m unsure I’ll be back. I ordered a lemon twist soft serve chocolate dipped cone. So many things wrong. They gave me plain lemon, not lemon twist. The chocolate magic shell they dipped it in is either low quality or they didn’t give me enough because after it hardened it left holes that leaked all over the ice cream. They handed me the ice cream dripping all over my hand with no napkins. I had to get back in line, making a sticky mess, to get napkins. Would have taken a pic for proof but did not want to get ice cream all over my phone. The ice cream itself was awful. I’m really not trying to be rude, just honest. It tasted like a water slushy. Lemon flavor was not present at all, barely sweet and was not very creamy. I think I’ll travel a little further and go to Woody’s next time.
Love Cone City and have been going there with grand kids and now great grands. The staff has always been friendly and fun and the ice cream treats are delish and huge!
Favorite ice cream shop in west Michigan. Soft serve ice cream along with a very friendly courteous staff makes a very good customer experience.
Ice cream is delicious
Very fast service, very good food. Shoutout Audrey and Marina ?
Atmosphere: 5
Food: 5
Service: 5
Really great service will come back again
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ice Cream Cone
We went to Cone City the other day since we haven't been there in a while. We chatted with the owners for quite a while. They are a young couple that has been a part of the Kentwood community for a long time. They are the nicest, hard working people you could ever meet. It's those kind of people who really make a difference in our Kentwood community. I believe in supporting small business so we will be coming back. They gave us the best customer service and their ice cream was so good and very affordable vs. other ice cream shops we have visited. And it's close to home! Thank you both for doing such a great job and serving our Kentwood community! We appreciate you!!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The lady taking orders was rude and there was a black hair in our kids ice cream and their ice cream came out after ours and the next customers who also had soft-serve ice cream. The lady couldn't even explain sizes of ice cream to us. And baby size ice creams only came in soft-serve vanilla, chocolate, twist or lemon or lemon twist, I mean why can't all the soft serve come in baby sizes? They would make way more money that way. But I'm good a hair in my kids food was enough for us never to go back after paying $20 for 4 small ice creams.
Atmosphere: 1
Food: 1
Service: 1
The lady who served me was very nice and they were quick to get my order! would recommend!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ice Cream Cone
I LOVE CONE CITY! Ice cream sooo good!! Workers and so welcoming and nice! I recommend coming with your family!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ice Cream Cone
yesssssss kaidyn is such a great work yassss
Atmosphere: 5
Food: 5
Service: 5
I had the banana split made with Hudsonville. It was excellent! Definitely will be returning. Huge menu and generous portions.
Food: 5
Service: 5
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