Normally Culver's is very good about not forgetting stuff, but today we didn't get a burger on our sandwich, pic attached. They also forgot the chocolate milk for my kids meal. It was too late to turn around and go back, let's just say disappointing.
Gamer Mann
Foods good, waiting 20 minutes in drive thru because they want to run the whole lines orders at once is pretty inconsiderate. Id like my food handed to me when done, not after 7 other cars are finished also.
Atmosphere: 1
Food: 3
Service: 1
Becky Vandebunte
I go through Culvers at least once a week. I went through last Thursday and waited in line forever. Ordered one chocolate milk shake. My son is severely impaired and only likes chocolate. When I pulled up and away after getting it, I found out it was an oreo cement mixer kind of thing. No way was I waiting in line forever again. I stopped at McDonald's and got him one there. Not a happy camper. I had to Throw it away because I can't have ice cream!!
Recommended dishes: Chocolate Strawberry Custard
PATRICK BROOKENS
My order was completely messed up.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Fish Sandwich
Karen Busbee
Always good.
Atmosphere: 5
Food: 5
Service: 5
Kristen Kennedy
Upon walking into Culver's I hear the manager yell in front of all the guest at her employees, "ya'll we need complete order taking right Now I have to give this guy free food". At no giving time should a manager ever yell like that in front of the whole restaurant nor at her employees like that. I feel so bad for the employees, that right there I feel corporate should step in and investigate. Please advise
Atmosphere: 1
Food: 5
Service: 5
John Foldesi
We went through the drive thru and had to wait over 20 minutes for 2 small custards. The shining star, was the young man that ran out our order, he was full of joy and happiness and made our day!
The service was highly disappointing as I endured a 40-minute wait for what was supposed to be frozen custard, only to receive a melted concoction. Despite seeking reassurance at the 25-minute mark, I was assured my order was being prepared, only to be met with further delay and ultimately handed a shamefully melted product upon return to the counter.
Atmosphere: 1
Food: 1
Service: 1
Jane Dee
Always friendly
Josh Blum
Tanisha and the rest of the staff here are absolutely incredible. You can tell they care about their customers, and that is rare for a "fast food" restaurant, although the quality of the food and the atmosphere is better than most sit down restaurants if I'm being completely honest. The customer service is top notch, and the food is just as fantastic. I'd highly recommend stopping in, they'll provide the best overall experience in all categories.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger
Ron Van Drunen
Can't get served any more. Have been going to this Culvers for years. The last 3 times I have left because the Drive-Thru line is too long and doesn't move. Checked inside but also a big line. Staff seems overwhelmed and lacking training. I have resorted to driving to the Culvers that is 8 miles farther away in Cascade. Sorry Culvers East Beltline. Not worth a 30-40 minute wait for fast food.
Service: 1
Violet Mae
There 3 piece walleye. Dinner is very expensive $20.87. Have had it at different locations.And the dinner is only $17.This place is very expensive
Friendly staff, great food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crinkle Cut Fries, Onion Ring
Different location, same great food
Normally Culver's is very good about not forgetting stuff, but today we didn't get a burger on our sandwich, pic attached. They also forgot the chocolate milk for my kids meal. It was too late to turn around and go back, let's just say disappointing.
Foods good, waiting 20 minutes in drive thru because they want to run the whole lines orders at once is pretty inconsiderate. Id like my food handed to me when done, not after 7 other cars are finished also.
Atmosphere: 1
Food: 3
Service: 1
I go through Culvers at least once a week. I went through last Thursday and waited in line forever. Ordered one chocolate milk shake. My son is severely impaired and only likes chocolate. When I pulled up and away after getting it, I found out it was an oreo cement mixer kind of thing. No way was I waiting in line forever again. I stopped at McDonald's and got him one there. Not a happy camper. I had to Throw it away because I can't have ice cream!!
Recommended dishes: Chocolate Strawberry Custard
My order was completely messed up.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Fish Sandwich
Always good.
Atmosphere: 5
Food: 5
Service: 5
Upon walking into Culver's I hear the manager yell in front of all the guest at her employees, "ya'll we need complete order taking right Now I have to give this guy free food". At no giving time should a manager ever yell like that in front of the whole restaurant nor at her employees like that. I feel so bad for the employees, that right there I feel corporate should step in and investigate. Please advise
Atmosphere: 1
Food: 5
Service: 5
We went through the drive thru and had to wait over 20 minutes for 2 small custards. The shining star, was the young man that ran out our order, he was full of joy and happiness and made our day!
Food: 4
Service: 1
Recommended dishes: Cheeseburger, Cocktail Sauce Dipped Shrimp, Hamburger
I waited 20 minutes in drive through. For cold food ?
Food: 1
Service: 1
Restaurantji Recommends
The service was highly disappointing as I endured a 40-minute wait for what was supposed to be frozen custard, only to receive a melted concoction. Despite seeking reassurance at the 25-minute mark, I was assured my order was being prepared, only to be met with further delay and ultimately handed a shamefully melted product upon return to the counter.
Atmosphere: 1
Food: 1
Service: 1
Always friendly
Tanisha and the rest of the staff here are absolutely incredible. You can tell they care about their customers, and that is rare for a "fast food" restaurant, although the quality of the food and the atmosphere is better than most sit down restaurants if I'm being completely honest. The customer service is top notch, and the food is just as fantastic. I'd highly recommend stopping in, they'll provide the best overall experience in all categories.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger
Can't get served any more. Have been going to this Culvers for years. The last 3 times I have left because the Drive-Thru line is too long and doesn't move. Checked inside but also a big line. Staff seems overwhelmed and lacking training. I have resorted to driving to the Culvers that is 8 miles farther away in Cascade. Sorry Culvers East Beltline. Not worth a 30-40 minute wait for fast food.
Service: 1
There 3 piece walleye. Dinner is very expensive $20.87. Have had it at different locations.And the dinner is only $17.This place is very expensive