Came in tonight and our entire families meal was terrible. The service was friendly but we were the only people in the restaurant and our drinks took 10 + min. The flavor was not in any of the food, it was really disappointing and there are so many better restaurants in east town to spend your money at.
Rose Black
Disappointed with nearly everything we ordered (small plates, tacos, and signature entrees). That essential Cuban taste just wasn't there. Even worse, the quality of the ingredients was lacking. Maybe it was due to "a new chef" or the fact that it was the last night the restaurant was serving these items or more likely it was because it was the last night the restaurant was under its then ownership, Danzon. We were told it was the last night Danzon would be open as Danzon. It is a shame because I had looked forward to eating here for a very long time. I have seen beautiful photos of the drinks and food. We also ordered drinks. I ordered the margarita flight and discussed that I wanted a sample of each of the specialty margaritas and was told that could be done, instead I was brought back the common "fruity" ones. I was more shocked than disappointed at being misled. But I decided to try them. Each one was worse than the next. I went back and forth between them to try and see if there was any redemption to be found, but nope. They all sucked. They were all very tart and had one dimension of flavor. I like my margaritas one of two ways, either so strong with great tequila(s) that you don't mind about the quality of the accompanying ingredients or sweet with multi-layers and tasty AF. These were neither! And we did make our disatification seen and known about everything. But we were not emotional or unkind about it. In the end, we were comped for one taco, $6, and charged $120±tip for the remainder of a truly regretful meal. Maybe we should have protested more but I felt it was not the server's fault. Positives: The patio seating, friendly/jolly server, free parking, and the "90 Miles" cocktail.Parking: Free and easy access parking lot directly behind the building.
Triple C Aviation
Our meal was spectacular! Michael took exceptional care of our table. Very personal, energetic, and made us feel that he loved his job and believes in the product. I will be visiting Grand Rapids in the future and plan to visit Dazon. Michael and the wonderful staff , plus great food, will be the reason. Very satisfied and cannot recommend this enough!
Kelie Kahn
We have been going to this to this place for a bit and it was one of our favorite places to go, however this last time the food was edible at best! It's very obvious that the chef was the best part of the restaurant. They have tried to copy his menu and failed. They americanized the food and now give you melted orange cheese and stale chips. The service was good and the staff was nice but unfortunately that is not enough to make up for how bad the food was.
Myles Billheimer
Delicious food and great service! The mole enchiladas are fantastic! Cocktails are outstanding. I can't wait to come back! I'm from California and have been looking for good Latin food and this is THE place to eat
Tara Garcia
With its authentic flavors and cozy yet modern atmosphere Danzón definitely exceeded my expectations! A must try!
heloise issartel
What a fabulous experience! Our friends from Michigan has brought us here as we are visiting from France. The cocktails are amazing, I need some of the recipes to try them out with our friends back home.Food is great and service is very friendly.We had a lovely time. Clearly a place to go! A big plus on Friday s they have the jazz band. Michael bubble’s twin was in the room….thx Danzon and crew! ???
Adam Piotrowski
Great food, great service, great atmosphere! Amazing drinks to top it off! Love that there is so many gluten free options too.Also, kid friendly ?We will be back again!
Catherine S.
Enchiladas roja mole FANTASTIC! Great patio. Didn't try cocktails but looked great - next time : D
Garcia02ish
Went for the first time last Friday night really excited after looking over at their menu. We showed up around the time restaurant are completely booked and there was one other table occupied. The waiter gave us our menu and there was one entree that you were able to order. We were extremely disappointed. we ended up just ordering the empanadas which were good and black bean appetizer which were lacking flavor. The drinks were also lacking alcohol and were not great. I have never been to a restaurant that uses pickled jalapeños in a margarita instead of fresh slices.
My boyfriend and I came in around 4 on a Saturday. We were pleasantly surprised to be one of three tables for their dinner service. The host sat the couple in front of us, but for some reason couldn't seat us? We waited probably two minutes before someone else came over to give us a table.The first drink I ordered was a strawberry rhubarb gin cocktail that was on their menu. Ten minutes later, they told us they didn't have the gin, so I ordered a vodka cranberry instead. Another five minutes go by and the waitress tells us they're out of cranberry juice. Cranberry juice! Third times the charm, they actually had sprite and grenadine.The margherita my boyfriend ordered tasted like they forgot to put tequila in it. I ordered another one and asked it be a double. Still barely any alcohol, but at least we could taste it.We ordered their, very expensive, small plates. The empanadas were very dry and definitely came from a freezer. The black bean croquettes tasted like they didn't add salt. The waitress also felt the need to reassure us that the empanada plate came with 8-10 of them, even though we didn't ask. Then we were served 6.The best part of the experience was how quickly we got our check. Definitely wasn't worth the $70 we left paying. Understaffed or not, the owners are in way over their heads. I'll be surprised if this restaurant lasts another six months unless they decide to match price with quality.
Kailey Savona
Food was okay. Leaving one star because of the service which I reached out to them about months ago and never got a reply. The email is *very* long but it details the issues we had:I wanted to reach out about my experience at Danzon sooner but have been very busy the past 2 weeks. I came to Danzon for dinner on Tuesday, November 30th which was my birthday. I was very excited to come in again as I had been once before the pandemic and enjoyed it.I called ahead about a week in advance to see if there would be room for my party of 11 people. I was informed that Danzon does not take reservations but that the heads up is appreciated, and while there was no guarantee, the staff would try to prepare for our arrival. I completely understand this and it's not a problem!When we arrived on Nov 30th, there was only one server/bartender and perhaps 1-2 kitchen staff. Had we known our party could not be accommodated, we happily would have gone elsewhere. It would not have been a problem if we were called that day or even told by the server upon arrival that there was no room for us.The biggest problem, however, was that it seemed there was room to accomodate us but the experience that followed was not great. There was only one other small table of people and 1-2 people sitting at the bar. I would like to mention that our server/bartender seemed like a pleasant person and she was in no way unfriendly to any of us. She did let us know it would take her about 10 minutes to get over to us so we were prepared for a little bit of a wait.We waited 10 minutes and when she didn't come around, we went ahead and placed our drink and food orders with the QR even though we weren't sure that was what we were supposed to do and were given no instructions. We waited a bit longer until about 30 minutes or so had gone by and our server still had not come to our table. We had no water and still weren't sure if we ordered correctly so someone from our group went up to the bar to ask. She did bring water after.We did not receive our drinks for over 1 hour after arrival. We would have understood if the restaurant was extremely busy but it was not. We did not see her making any drinks for a long time.I'd like to emphasize we were completely fine with the wait for our food as we knew we were a bigger group and there weren't many people in the kitchen. But our experience waiting would have been MUCH better if our drinks arrived while we were waiting for food. Instead the drinks arrived at about the same time our food was arriving (about 1.5 hours after we first came in). And some of us were nearly halfway done with our meals before receiving our drinks. It didn't seem like the server/bartender was making any drinks for that 60-90 minutes. We aren't sure if she was new and inexperienced or was trying to avoid having to make us a second round of drinks.My friends and I are all quite patient people so we remained calm and respectful. We believe most other groups would have left without paying for the food ordered since no water and no drinks were brought over for very long periods of time. I wanted to bring our experience to the attention of a manager so that hopefully experiences can be improved for future visitors.I hope this is helpful feedback and please feel free to call me at my number below if you have any further questions about our experience.
Adam Verdoorn
Hugely disappointing. Went for dinner on a Saturday night, only serving small plates no entrees. Ordered 2 jalapeño margaritas and a mojito. No salt or sugar rimmed glasses for the margaritas. Mojito didn’t come out until after the food was served. Mojito had and orange color to it. I’m pretty sure they put triple sec in it. I saw the owner or manager run across the street to buy ingredients for our order. The waitress told us they were running out of everything. We could not order Tostones. The queso and coquettes were good but I didn’t feel much of a Cuban atmosphere. Our table of four ended up going to Yesterdog afterwards because we were still hungry.
Kathy D.
We went on a Saturday afternoon (12:30) for lunch. There was one other table there. My 13 yo said it smelled like a dentist office when we walked in. There was some chemical aroma. It took 5 minutes for the hostess to seat us. She was also the bartender and the server. Nine minutes later she returned to take a drink order and/or food order. We decided to order everything since service was so slow. Upon trying to order tacos for my son, she said, "Oh, I forgot to tell you that we only serve small plates and sandwiches at lunch." We then needed another minute. 7 minutes later she returned and asked if we needed anything else. (Umm, yes. How about we order something. ) We ordered a tostado with pork, which I was up charged for on the bill despite no mention of it on the menu, a Cuban sandwich, and a quesadilla with only chicken and cheese (it came with plantains and onions). Once we finished, we waited another 10 minutes for her to bring the check. The entire time she ignored the customers, she was busy washing glasses behind the bar. I can't recall the last time I had such poor service. The tostada was pretty good, but the quesadilla and sandwich were just okay. It should certainly be mentioned on the website that lunch is so limited. There should also be a separate menu. We definitely would not have stopped had we known.
joycecB4434IF
Excellent food, chef makes everything, so don't try and rush... Enjoy it! My tostados were only $12!!!
Came in tonight and our entire families meal was terrible. The service was friendly but we were the only people in the restaurant and our drinks took 10 + min. The flavor was not in any of the food, it was really disappointing and there are so many better restaurants in east town to spend your money at.
Disappointed with nearly everything we ordered (small plates, tacos, and signature entrees). That essential Cuban taste just wasn't there. Even worse, the quality of the ingredients was lacking. Maybe it was due to "a new chef" or the fact that it was the last night the restaurant was serving these items or more likely it was because it was the last night the restaurant was under its then ownership, Danzon. We were told it was the last night Danzon would be open as Danzon. It is a shame because I had looked forward to eating here for a very long time. I have seen beautiful photos of the drinks and food. We also ordered drinks. I ordered the margarita flight and discussed that I wanted a sample of each of the specialty margaritas and was told that could be done, instead I was brought back the common "fruity" ones. I was more shocked than disappointed at being misled. But I decided to try them. Each one was worse than the next. I went back and forth between them to try and see if there was any redemption to be found, but nope. They all sucked. They were all very tart and had one dimension of flavor. I like my margaritas one of two ways, either so strong with great tequila(s) that you don't mind about the quality of the accompanying ingredients or sweet with multi-layers and tasty AF. These were neither! And we did make our disatification seen and known about everything. But we were not emotional or unkind about it. In the end, we were comped for one taco, $6, and charged $120±tip for the remainder of a truly regretful meal. Maybe we should have protested more but I felt it was not the server's fault. Positives: The patio seating, friendly/jolly server, free parking, and the "90 Miles" cocktail.Parking: Free and easy access parking lot directly behind the building.
Our meal was spectacular! Michael took exceptional care of our table. Very personal, energetic, and made us feel that he loved his job and believes in the product. I will be visiting Grand Rapids in the future and plan to visit Dazon. Michael and the wonderful staff , plus great food, will be the reason. Very satisfied and cannot recommend this enough!
We have been going to this to this place for a bit and it was one of our favorite places to go, however this last time the food was edible at best! It's very obvious that the chef was the best part of the restaurant. They have tried to copy his menu and failed. They americanized the food and now give you melted orange cheese and stale chips. The service was good and the staff was nice but unfortunately that is not enough to make up for how bad the food was.
Delicious food and great service! The mole enchiladas are fantastic! Cocktails are outstanding. I can't wait to come back! I'm from California and have been looking for good Latin food and this is THE place to eat
With its authentic flavors and cozy yet modern atmosphere Danzón definitely exceeded my expectations! A must try!
What a fabulous experience! Our friends from Michigan has brought us here as we are visiting from France. The cocktails are amazing, I need some of the recipes to try them out with our friends back home.Food is great and service is very friendly.We had a lovely time. Clearly a place to go! A big plus on Friday s they have the jazz band. Michael bubble’s twin was in the room….thx Danzon and crew! ???
Great food, great service, great atmosphere! Amazing drinks to top it off! Love that there is so many gluten free options too.Also, kid friendly ?We will be back again!
Enchiladas roja mole FANTASTIC! Great patio. Didn't try cocktails but looked great - next time : D
Went for the first time last Friday night really excited after looking over at their menu. We showed up around the time restaurant are completely booked and there was one other table occupied. The waiter gave us our menu and there was one entree that you were able to order. We were extremely disappointed. we ended up just ordering the empanadas which were good and black bean appetizer which were lacking flavor. The drinks were also lacking alcohol and were not great. I have never been to a restaurant that uses pickled jalapeños in a margarita instead of fresh slices.
Restaurantji Recommends
My boyfriend and I came in around 4 on a Saturday. We were pleasantly surprised to be one of three tables for their dinner service. The host sat the couple in front of us, but for some reason couldn't seat us? We waited probably two minutes before someone else came over to give us a table.The first drink I ordered was a strawberry rhubarb gin cocktail that was on their menu. Ten minutes later, they told us they didn't have the gin, so I ordered a vodka cranberry instead. Another five minutes go by and the waitress tells us they're out of cranberry juice. Cranberry juice! Third times the charm, they actually had sprite and grenadine.The margherita my boyfriend ordered tasted like they forgot to put tequila in it. I ordered another one and asked it be a double. Still barely any alcohol, but at least we could taste it.We ordered their, very expensive, small plates. The empanadas were very dry and definitely came from a freezer. The black bean croquettes tasted like they didn't add salt. The waitress also felt the need to reassure us that the empanada plate came with 8-10 of them, even though we didn't ask. Then we were served 6.The best part of the experience was how quickly we got our check. Definitely wasn't worth the $70 we left paying. Understaffed or not, the owners are in way over their heads. I'll be surprised if this restaurant lasts another six months unless they decide to match price with quality.
Food was okay. Leaving one star because of the service which I reached out to them about months ago and never got a reply. The email is *very* long but it details the issues we had:I wanted to reach out about my experience at Danzon sooner but have been very busy the past 2 weeks. I came to Danzon for dinner on Tuesday, November 30th which was my birthday. I was very excited to come in again as I had been once before the pandemic and enjoyed it.I called ahead about a week in advance to see if there would be room for my party of 11 people. I was informed that Danzon does not take reservations but that the heads up is appreciated, and while there was no guarantee, the staff would try to prepare for our arrival. I completely understand this and it's not a problem!When we arrived on Nov 30th, there was only one server/bartender and perhaps 1-2 kitchen staff. Had we known our party could not be accommodated, we happily would have gone elsewhere. It would not have been a problem if we were called that day or even told by the server upon arrival that there was no room for us.The biggest problem, however, was that it seemed there was room to accomodate us but the experience that followed was not great. There was only one other small table of people and 1-2 people sitting at the bar. I would like to mention that our server/bartender seemed like a pleasant person and she was in no way unfriendly to any of us. She did let us know it would take her about 10 minutes to get over to us so we were prepared for a little bit of a wait.We waited 10 minutes and when she didn't come around, we went ahead and placed our drink and food orders with the QR even though we weren't sure that was what we were supposed to do and were given no instructions. We waited a bit longer until about 30 minutes or so had gone by and our server still had not come to our table. We had no water and still weren't sure if we ordered correctly so someone from our group went up to the bar to ask. She did bring water after.We did not receive our drinks for over 1 hour after arrival. We would have understood if the restaurant was extremely busy but it was not. We did not see her making any drinks for a long time.I'd like to emphasize we were completely fine with the wait for our food as we knew we were a bigger group and there weren't many people in the kitchen. But our experience waiting would have been MUCH better if our drinks arrived while we were waiting for food. Instead the drinks arrived at about the same time our food was arriving (about 1.5 hours after we first came in). And some of us were nearly halfway done with our meals before receiving our drinks. It didn't seem like the server/bartender was making any drinks for that 60-90 minutes. We aren't sure if she was new and inexperienced or was trying to avoid having to make us a second round of drinks.My friends and I are all quite patient people so we remained calm and respectful. We believe most other groups would have left without paying for the food ordered since no water and no drinks were brought over for very long periods of time. I wanted to bring our experience to the attention of a manager so that hopefully experiences can be improved for future visitors.I hope this is helpful feedback and please feel free to call me at my number below if you have any further questions about our experience.
Hugely disappointing. Went for dinner on a Saturday night, only serving small plates no entrees. Ordered 2 jalapeño margaritas and a mojito. No salt or sugar rimmed glasses for the margaritas. Mojito didn’t come out until after the food was served. Mojito had and orange color to it. I’m pretty sure they put triple sec in it. I saw the owner or manager run across the street to buy ingredients for our order. The waitress told us they were running out of everything. We could not order Tostones. The queso and coquettes were good but I didn’t feel much of a Cuban atmosphere. Our table of four ended up going to Yesterdog afterwards because we were still hungry.
We went on a Saturday afternoon (12:30) for lunch. There was one other table there. My 13 yo said it smelled like a dentist office when we walked in. There was some chemical aroma. It took 5 minutes for the hostess to seat us. She was also the bartender and the server. Nine minutes later she returned to take a drink order and/or food order. We decided to order everything since service was so slow. Upon trying to order tacos for my son, she said, "Oh, I forgot to tell you that we only serve small plates and sandwiches at lunch." We then needed another minute. 7 minutes later she returned and asked if we needed anything else. (Umm, yes. How about we order something. ) We ordered a tostado with pork, which I was up charged for on the bill despite no mention of it on the menu, a Cuban sandwich, and a quesadilla with only chicken and cheese (it came with plantains and onions). Once we finished, we waited another 10 minutes for her to bring the check. The entire time she ignored the customers, she was busy washing glasses behind the bar. I can't recall the last time I had such poor service. The tostada was pretty good, but the quesadilla and sandwich were just okay. It should certainly be mentioned on the website that lunch is so limited. There should also be a separate menu. We definitely would not have stopped had we known.
Excellent food, chef makes everything, so don't try and rush... Enjoy it! My tostados were only $12!!!