Domino's Pizza

3928 Plainfield Ave NE, Grand Rapids
(616) 710-4545

Recent Reviews

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Samantha Lynn

This location is the best in my opinion. My pizzas are always cooked perfectly. Ask them to put more of the butter on top. Its soooo good! The employees are always nice and accommodating. Even when they are slammed they do a wonderful job of engaging with each customer. Keep up the excellent job!

Atmosphere: 5

Food: 5

Service: 5

D\u0026E Reptiles

Terrible customer service from the female manager and the pizza quality is God awful my pizza looks like it was stepped on and they still delivered it cheese was all over the top of the box but not on the pizza

Atmosphere: 1

Food: 1

Service: 1

Tony Lyons

Dried out garbage. Ordered extra sauce and it was as dry as a cracker. Completely worst pizza.

John Sitalo

Online order wouldn't go thru..just spinning..
Drove up to side window too ask if it had gone thru..watched pizza maker using bare hands grab ruined pizza from garbage can..commented on it then proceeded to make another pizza...gross.. just drove off
Don't trust this location.

Mark Hershey

Employees to busy flirting than helping customers.

Expediter eating scraps while boxing food

Atmosphere: 1

Food: 2

Service: 1

Toya Ozark

Plainfield Domino's Pizza has the best pizza 🍕 and workers. ❤️

Atmosphere: 4

Food: 5

Service: 5

Darren Burmania

I saw a Domino’s driver smoking as he drove off with pizza in the back

Dana Bercu

Over 10 minutes waiting for this branch to answer with no response , I know all the promotions by heart for listening so long. Ordered over 45 min ago, tracker doesn't work and with no answer from the branch I have no idea what is happening with my order

Isabelle Bol-Schlinz

I am absolutely APPALLED. My mom called to order at Dominos after being unable to use the online portal because it kept saying the order cannot be processed, even with using multiple cards (of course with money in it). When calling, she told the person who answered that she should have a free pizza there because last time the order was very messed up and they promised her a free pizza. They put her on hold, said her name is not on the list and before my mom got the chance to give her order anyway the man on the phone kept pressing buttons so she couldn’t speak. We called back and they did the same thing. I called on my phone, the guy answered and then pressed buttons again. I waited 5 minutes then called again on my moms phone and this time he answered and said “your name is not on the list I don’t know what to tell you, you’re not going to get a free pizza” and hung up. Didn’t even give me the chance to say that’s fine, I still need to make my order. No big deal was made over the lack of my mom’s name being on the list. We just wanted to order food for us and my toddler and kept trying because we had coupons. I called AGAIN and it was someone else. I said I would like to speak to the manager and he said I am speaking to him. I told him that I was hung up on, not given the chance to order, and that it’s not okay to hang up on anyone. He responded “yeah I can see why that happened” I said excuse me..? And he responded “I completely understand why he hung up on you, you’re asking for a free pizza, we are extremely busy and we don’t have time for you” I was appalled. I told him that is not okay, that I was still wanting to order and never did I make a big deal about the stupid free pizza. And he responded “ma’am.. are you okay? Are you okay ma’am?” And then hung up on me again. Needless to say we will never, ever be ordering from any dominos ever again and I really hope this post gets taken seriously or you’re going to lose even more business. The “manager” said their names are Jordan and Dan “the man” was who hung up on me.

Atmosphere: 1

Food: 1

Service: 1

Kirt Stevens

Order was right. Food was what was expected. Nothing awesome, but what we wanted.

Atmosphere: 3

Food: 4

Service: 4

Caden

Pizza was very soggy do not order here!

Mr. Barney

Service

Kyle Trainer

Amazing pizza great staff there were rude customers while we were there but nothing staff can do about that

Hey Bob

NEW STUFFED CRUST and i have to say the stuffed crust here is the best of all the stuffed crust i’ve tried! Dominoes pros are the food is almost always good and their app and tracking program work well. i do wish they would be more competitive with flavored crust… but still they make great pizza and if you get New York Style i recommend getting it well done

Katey Morse

Popped in to pick up a few pizzas. There was a coupon error on the app, which I think was prompted by also redeeming points. I asked at the counter about it and the gal was SO helpful and friendly to get it fixed. Our pizzas weren’t quite ready, so I took a seat and she walked the pizzas over when ready versus calling me up to the counter. Service was top notch and the food was delicious. Nice work, Dominos!

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