Five Guys

2006 E Beltline Ave NE, Grand Rapids
(616) 805-3786

Recent Reviews

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Lynn Vickery

Rude staff, was greeted with “hold on.” Then when someone came to take my order, no thank you; just “$20”. One guy stood at end of food prep counter just staring at the total of two customers or with his chin on his hands with elbows ON the counter.

Atmosphere: 1

Food: 3

Service: 1

Scott Sehlhorst

This is the cleanest Five Guys I've ever seen, great food and service

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bacon Burger

RESTRICTED

Prompt, friendly service! The only complaint is the high price.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Bacon Burger, Regular Fries, Hamburger

Brad Crew

It's easily one of the better staffed locations. The food is always what you expect. If this place gets a big raise. I'll promote the food for free.

Atmosphere: 4

Food: 4

Service: 5

Travon Whitley

I’ve been on a long drive after getting horrible service from 3 other restaurants in the area this location has been not only the most accommodating but also the cleanest and respectful I’am more than satisfied the staff was great Dez, Bennett, and Merceides are all wonderful

Atmosphere: 5

Food: 5

Service: 5

Charlie

The food and service was good and the wait wasn't too bad

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Bacon Burger

Anthony Wyatt

The staff was friendly and fast. Food was good. The restaurant was clean.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bacon Burger

Laurita Chmielewski

We were so hungry and went to this location. They were closing in 4 minutes but let all 4 of us in. They made us the most incredible cheeseburgers we had ever eaten!! Fries were perfect. Staff was amazing and so friendly. Thank you ,thank you, thank you!! You’re the best!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Little Fries, Their Cheeseburger

Kyle Calkins

This place is horrible ,

Atmosphere: 1

Food: 1

Service: 1

Suellen Woods

Thank you, Collin G, for your welcoming and overall great service.Satisfying food and clean restaurant.

Atmosphere: 5

Food: 5

Service: 5

Michael

Best fast food, burgers are how you order them.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Little Fries, Hamburger

Brandon Stewart

There’s inflation - I get it. But $43 for two regular burgers, 2 fries, and two fountain drinks? And then there’s the stones to ask me for a minimum 18% tip where there is zero service? Last time ever. Eat here if you’re a fool and like getting ripped off.

Alison Pl

Excellent burgers, great staff, relatively clean for all the peanut shells I throw around. ?

Atmosphere: 5

Food: 5

Service: 5

RENE L.

For the INSANE price they now charge for a burger you would at least expect good service.Place a Togo order. Arrived a little more than 10 minutes after placing it. And the staff hadn't even started the order. Hadn't even taken the receipt off the printer. Yet when I walked in there was one other person in the restaurant. And all 3 employees were standing around talking with each other. While the one was watching the 2 burgers on the grill. So then I waited another 10 minutes while they slowly made my food.Honestly I didn't want to go here but my girlfriend did. Because while I used to love 5 guy's food. Their chain started on the concept of a good and affordable burger. I can get a BETTER burger with fries INCLUDED at almost any restaurant for the cost of a burger here now.

Service: 1

Noah Byker

OK burger. Overpriced is an understatement! They try and give you extra fries to make up for it?

Atmosphere: 1

Food: 3

Service: 1

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