Five Guys
2006 E Beltline Ave NE, Grand Rapids
(616) 805-3786
Recent Reviews
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Rude staff, was greeted with “hold on.” Then when someone came to take my order, no thank you; just “$20”. One guy stood at end of food prep counter just staring at the total of two customers or with his chin on his hands with elbows ON the counter.
Atmosphere: 1
Food: 3
Service: 1
This is the cleanest Five Guys I've ever seen, great food and service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Burger
Prompt, friendly service! The only complaint is the high price.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Bacon Burger, Regular Fries, Hamburger
It's easily one of the better staffed locations. The food is always what you expect. If this place gets a big raise. I'll promote the food for free.
Atmosphere: 4
Food: 4
Service: 5
I’ve been on a long drive after getting horrible service from 3 other restaurants in the area this location has been not only the most accommodating but also the cleanest and respectful I’am more than satisfied the staff was great Dez, Bennett, and Merceides are all wonderful
Atmosphere: 5
Food: 5
Service: 5
The food and service was good and the wait wasn't too bad
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Bacon Burger
The staff was friendly and fast. Food was good. The restaurant was clean.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Burger
We were so hungry and went to this location. They were closing in 4 minutes but let all 4 of us in. They made us the most incredible cheeseburgers we had ever eaten!! Fries were perfect. Staff was amazing and so friendly. Thank you ,thank you, thank you!! You’re the best!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Little Fries, Their Cheeseburger
This place is horrible ,
Atmosphere: 1
Food: 1
Service: 1
Thank you, Collin G, for your welcoming and overall great service.Satisfying food and clean restaurant.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Best fast food, burgers are how you order them.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Little Fries, Hamburger
There’s inflation - I get it. But $43 for two regular burgers, 2 fries, and two fountain drinks? And then there’s the stones to ask me for a minimum 18% tip where there is zero service? Last time ever. Eat here if you’re a fool and like getting ripped off.
Excellent burgers, great staff, relatively clean for all the peanut shells I throw around. ?
Atmosphere: 5
Food: 5
Service: 5
For the INSANE price they now charge for a burger you would at least expect good service.Place a Togo order. Arrived a little more than 10 minutes after placing it. And the staff hadn't even started the order. Hadn't even taken the receipt off the printer. Yet when I walked in there was one other person in the restaurant. And all 3 employees were standing around talking with each other. While the one was watching the 2 burgers on the grill. So then I waited another 10 minutes while they slowly made my food.Honestly I didn't want to go here but my girlfriend did. Because while I used to love 5 guy's food. Their chain started on the concept of a good and affordable burger. I can get a BETTER burger with fries INCLUDED at almost any restaurant for the cost of a burger here now.
Service: 1
OK burger. Overpriced is an understatement! They try and give you extra fries to make up for it?
Atmosphere: 1
Food: 3
Service: 1
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