IHOP

5039 28th St SE, Grand Rapids
(616) 956-0494

Recent Reviews

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Libby Tourte

Came in today and was treated very rudely by a waitress. One waitress sat me while I was waiting for my father who was in a wheelchair and went to the restroom. She talked to another waitress and that person seemed angry from the very moment they sat us. I asked if we could have menus and she picked them up and slapped them down on the table which was extremely wet from washing it. I didn’t realize the menus were on the other side of the table. Asked if she would dry the table and she spouted, “I’ll get you some napkins.” I said I’d use the napkins to wipe it for her and she rudely stated they cannot dry the tables for whatever reason. She asked if I needed another coffee cup for my father who was behind her in his wheel chair. I stated I don’t know, but you can ask him. She turned and glared at me asking if I’m having a bad day. Never have we ever been treated as rotten as we were treated today. We left because it felt like she was going to be mean all the way through the experience.

Atmosphere: 1

Food: 1

Service: 1

David Watkins

Had some good breakfast here, value meal with good portions. Biscuits and gravy not great, sawmill gravy, not enough, biscuit flat and grilled. Tasted alright. Service here was excellent, though!

Roert S Grooters

Waiteress pretty and pleasant

Atmosphere: 4

Service: 4

Breanna Jones

Tatianna R was so kind and accommodating. I appreciate her so much

Atmosphere: 5

Food: 4

Service: 5

Kalyanna Lyn

If I could leave a 6 star review, I would. We went in and it was super busy but the staff was amazing, busting their butts to get food out in a timely manner and attend to everyone. Amazing service and the food was good too!! So proud of the ladies who were working this shift!!

Atmosphere: 5

Food: 5

Service: 5

Marissa S

Waited 20 minutes for nothing. We did not get greeted, servers and bus staff were passing our table the entire time we were waiting for someone to pay mind to our existence, and to top it all off, the restaurant was not busy whatsoever. Only reason this is a one star is because the hosts were kind and understanding. Worst service I have ever experienced. Would recommend going elsewhere.

Atmosphere: 1

Food: 1

Service: 1

Michelle Macklin

Fresh food and no grumpy servers around. Had a great breakfast!

Atmosphere: 4

Food: 4

Service: 4

Richard Bennett

Not my favorite breakfast place

Atmosphere: 3

Food: 3

Service: 3

Ruby Skrojo

Been coming here every weekend for months and I just walked out. Waitress completely forgot about us and served the couple next to us an entire meal before we even got a cup of coffee.

Service: 1

Wayne Meulendyk

Sophy was our server. She was very professional and made us feel very welcome.

Atmosphere: 5

Food: 5

Service: 5

Susan Posada

Won't go back

Atmosphere: 3

Food: 1

Service: 5

Dms

I gotta say who ever they put in charge has really completely changed this place around. Ive never seen a business do a complete 180 this quick. Great job and keep up the amazing work. Will be back more

Atmosphere: 5

Food: 5

Service: 5

Tanisha Griner

Lack of customer service, workers, assistance all of it.

Area Woman

It's IHOP so of course it's kind of got a depressing atmosphere. The service was great though and I got my food really fast. It's a reliable place to stop and eat a quick breakfast.

Atmosphere: 1

Food: 5

Service: 5

Scott Harris

Had the eggs Benedict. Pretty good. Not the best I've ever had, but pretty good.

Atmosphere: 5

Food: 4

Service: 5

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