Jimmy John's
63 Monroe Center St NE, Grand Rapids
(616) 235-4500
Recent Reviews
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Where is Jimmy John’s bread I’ve had didn’t get my order right nothing fit into the sandwich. Workers with bad attitude. Lock the door on customers. I will not be coming back. Save your money. Go to the Mediterranean restaurant right down the street.
Atmosphere: 3
Food: 1
Service: 1
This was my first time coming to this particular Jimmy John’s and I will never come back again! My son and I came to open the door and it was locked. There were people inside dining but no one checked on us and I assumed they were closed. I started to walk away but came back. The staff proceeded to talk amongst themselves and until I motioned again then someone came to the door to let us know they were out of bread!!!!!!!! WHAT???? Poor and extremely poor I might add customer service…They literally looked at us and turned around to continue doing whatever they were doing. They definitely didn’t care that we were there. Needless to say I couldn’t answer any questions because we were never welcomed in
Absolutely amazing store!!!! I order here around a dozen times every month for my office when we get lunches for clients. We often submit large orders with substitutions and sometimes have multiple orders in one day. I can’t imagine the volume of orders they get besides us being downtown and the food still manages to get here super quickly. Every one of their employees I’ve interacted with have been very friendly and helpful as well. Not to mention the food comes out great every time. They definitely deserve recognition for all their hard work—thank you!!
Food: 5
Service: 5
I downloaded the app for the deal, buy a sandwich and add a drink and soda for $1.
Purchased the ranch chicken w the garlic herb wrap, with chips and soda.
Super good. No complaints. Delicious.
Well, they gave me a free sandwich on my next purchase for downloading the app. That was cool and unexpected!
Atmosphere: 5
Food: 5
Service: 5
Placed order at 820 didn’t get a call or anything so I decided to call and check on my order only to be THEN advised they are canceling my order because they are closing (why was the order accepted i dont know) will change IF my order was actually canceled and refunded
There was a guy with long blond hair that is rude, needs to look for another job if he can’t handle people
Atmosphere: 4
Food: 4
Service: 1
I was greeted up on entering by friendly staff. Service was top notch and food was too!
Atmosphere: 5
Food: 5
Service: 5
I don’t like to write negative reviews but this place deserves it. I Ordered a chicken Caesar wrap and wife got an Italian wrap. Both sandwiches were 90% lettuce. I couldn’t find the chicken in mine. For $27 for two combo meals I expected to get more chicken in my wrap than the hint that I found. I threw half of it away.
Atmosphere: 4
Food: 1
Service: 4
I love this Jimmy John's I would probably be dead if it wasn't for this place. As a college student downtown I always forget my lunches and JJ's is nearby and so affordable and tasty and filling!!! I love getting sandwiches here and I'm so glad I get rewards for ordering.
Atmosphere: 5
Food: 5
Service: 4
Amazing customer service! Always very helpful and always receive exactly what I ordered.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Fast service and easy order pickup
Atmosphere: 5
Food: 5
Service: 5
Always a great experience at Jimmy John’s! Friendly staff, fast service, and the sandwiches are delicious!
Atmosphere: 5
Food: 5
Service: 5
NEVER get REWARDS or Special offers ! Poppeys App you get better offers. UNLIKE JIMMYJOHNS . BurgerKing,Wendy's,Arby's have better offers, includes PEPINOS JENISON, All you can eat for $11.00 weekdays 11 am till 2 pm or - Golden Wok - offers lunch specials tons of food @ knapp corners
Atmosphere: 2
Food: 3
Service: 3
To my surprise my friend and I arrived right after they closed. There was a couple at the tables outside. we sat down to rest.
Atmosphere: 5
Food: 5
Service: 1
They made a sandwich
Atmosphere: 4
Food: 5
Service: 5
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