Ordered a ham sandwich (pepe) with ranch instead of mayo and got horseradish instead, idk how they screwed that up but what a way to ruin a sandwich and waste my time.
Food: 1
Service: 4
Ana
I mostly order delivery but have waited over an hour bc my food was delivered somewhere else. Ordered pick up today and half my sandwich fell apart in the bag and I had to go inside to ask for the pasta dish. They offered to remake my sandwich but I didn't care enough. At least all the ingredients made it in the bag I was more concerned for my missing pasta dish I paid almost $3 for Also last time I ordered delivery I got none of the add ons I ordered.
EDIT:had the option of free desert. Picked a brownie with no charge but wouldnt place the order. Picked a cookie and it went through but suddenly I was paying $3 more. Food arrived with no chips. They offered a $5 credit I told them no because I've done that before and they never honored the credit. Huge reason I've started picking up my orders when I can.
Corporate reached out and did nothing to help. Fix your online system and employees need to pay attention. Otherwise you're sending your driver's out for your own mistakes.
Atmosphere: 4
Food: 3
Service: 2
Lila Nydam
44th Jimmy Johns— the only sub place we go. Excellent service and delicious subs— especially the new Cheddar Beef toasted sub.
Atmosphere: 5
Food: 5
Service: 5
Lauren Dieleman
Slowest Jimmy John’s I’ve been to. Super disappointing when you expect “freaky fast”. Should probably encourage following the standards that are supposed to be in place for excellence and consistency among all stores.
Atmosphere: 4
Food: 4
Service: 2
Maddie S
The one on market place SUCKS. But yall have my heart. This location makes it correct every single time.
Atmosphere: 5
Food: 5
Service: 5
jayla tetro
I had a pretty complicated order and they did everything perfectly and were really patient while I ordered.
Atmosphere: 5
Food: 5
Service: 5
Jose L
It’s been awhile since I had jj but my most recent order was far the best I’ve had in years, Did JJ change their bread recipe?
The Bird
Staff is rude dose not care about the quality of your food if they mess up your order they will tell you to file a complaint online and if you do the store manager calls u n says not to order delivery for a better experience please come to the store lmao do your self a favor find a different Jimmy John's there's a reason why the one on 44th St is never busy
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Sandwich
Harold Bloomer
Always clean and tidy fast service nice staff
Alex Sanchez
never again. I didn’t even make it past ordering the service was so bad. Unprofessional from the start at the loud speaker. Once at the window im guessing they were high school students because the behavior was ridiculous. Do yourself a favor and drive the extra couple miles to the marketplace location. 0% chance of me ever returning to this location. Hire real staff not disrespectful kids
When I walked in it seemed like it was a hassle to take my order cause you know they had to put thier phones down. Food was not the best. Never had an issue at other JJ's
J W
Wouldn't toast my sub
Jesse Goorhouse
Whatever happened to freaky fast sandwiches assembled before you even got the change back from the register? Jimmy John's, I know you gotta adapt to keep relevant, but c'mon, man. Now you're just a fast food joint... slownand spendy.
Bella
Sandwich was good, but prepare to be stolen from because I got charged for add ons, and guess what, when my sandwich was delivered none of the adds I ordered were on the sandwich. Oh well, I guess I can’t cry over having $1.80 stolen from me, just won’t order from this location again.
Ordered a ham sandwich (pepe) with ranch instead of mayo and got horseradish instead, idk how they screwed that up but what a way to ruin a sandwich and waste my time.
Food: 1
Service: 4
I mostly order delivery but have waited over an hour bc my food was delivered somewhere else. Ordered pick up today and half my sandwich fell apart in the bag and I had to go inside to ask for the pasta dish. They offered to remake my sandwich but I didn't care enough. At least all the ingredients made it in the bag I was more concerned for my missing pasta dish I paid almost $3 for
Also last time I ordered delivery
I got none of the add ons I ordered.
EDIT:had the option of free desert. Picked a brownie with no charge but wouldnt place the order. Picked a cookie and it went through but suddenly I was paying $3 more.
Food arrived with no chips. They offered a $5 credit I told them no because I've done that before and they never honored the credit. Huge reason I've started picking up my orders when I can.
Corporate reached out and did nothing to help. Fix your online system and employees need to pay attention. Otherwise you're sending your driver's out for your own mistakes.
Atmosphere: 4
Food: 3
Service: 2
44th Jimmy Johns— the only sub place we go. Excellent service and delicious subs— especially the new Cheddar Beef toasted sub.
Atmosphere: 5
Food: 5
Service: 5
Slowest Jimmy John’s I’ve been to. Super disappointing when you expect “freaky fast”. Should probably encourage following the standards that are supposed to be in place for excellence and consistency among all stores.
Atmosphere: 4
Food: 4
Service: 2
The one on market place SUCKS. But yall have my heart. This location makes it correct every single time.
Atmosphere: 5
Food: 5
Service: 5
I had a pretty complicated order and they did everything perfectly and were really patient while I ordered.
Atmosphere: 5
Food: 5
Service: 5
It’s been awhile since I had jj but my most recent order was far the best I’ve had in years, Did JJ change their bread recipe?
Staff is rude dose not care about the quality of your food if they mess up your order they will tell you to file a complaint online and if you do the store manager calls u n says not to order delivery for a better experience please come to the store lmao do your self a favor find a different Jimmy John's there's a reason why the one on 44th St is never busy
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Sandwich
Always clean and tidy fast service nice staff
never again. I didn’t even make it past ordering the service was so bad. Unprofessional from the start at the loud speaker. Once at the window im guessing they were high school students because the behavior was ridiculous. Do yourself a favor and drive the extra couple miles to the marketplace location. 0% chance of me ever returning to this location. Hire real staff not disrespectful kids
Restaurantji Recommends
The toasted subs are very good
When I walked in it seemed like it was a hassle to take my order cause you know they had to put thier phones down. Food was not the best. Never had an issue at other JJ's
Wouldn't toast my sub
Whatever happened to freaky fast sandwiches assembled before you even got the change back from the register? Jimmy John's, I know you gotta adapt to keep relevant, but c'mon, man. Now you're just a fast food joint... slownand spendy.
Sandwich was good, but prepare to be stolen from because I got charged for add ons, and guess what, when my sandwich was delivered none of the adds I ordered were on the sandwich. Oh well, I guess I can’t cry over having $1.80 stolen from me, just won’t order from this location again.
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