Jimmy John's

648 Monroe Ave NW Ste. 101, Grand Rapids
(616) 242-0000

Recent Reviews

Ben Raber

Quick delivery!

Atmosphere: 4

Food: 5

Service: 5

Tedious V

If you bring cash here, you might leave hungry, as you’re not allowed to pay with $100 even for over $40 of food. That’s okay because the bathroom is ‘under construction?’ So you should go somewhere else anyway, like a real business.

Atmosphere: 2

Food: 3

Service: 2

joseph cordier

Never got my delivery. When I tried to call no one

Atmosphere: 1

Food: 1

Service: 1

Scott O.

This spot seemed either understaffed or maybe just slammed when I was there. They were friendly though. Convenient location to the hotel nearby. Sandwich was as expected. Service just not freaky fast.Worth a try in my opinion.

Jake Thompson

Neat little store, staff was friendly while ordering and of course the food was made fast. Will eat here again if I end up around here again

Atmosphere: 5

Food: 5

Service: 5

Kendra Fisher

Of all the sandwich shops I know of, I prefer Jimmy Johns the most. I think they're a tiny bit more expensive but the quality and taste improvent over other places makes it worth it. I wish there were more locations in my area to be able to eat there more often than I currently do.

Atmosphere: 5

Food: 4

Service: 5

John Fox

$3.50 for a 20oz of pop get real. Pshhh

Chasity Herrick

1. I waited over 35 minutes for delivery2. Called the store after 20. Was informed they are short staffed.3. Delivery driver showed up, blocked the middle of the road and did not get out of her vehicle. Very very lazy. Very rude. Acted as if we were an inconvenience.4. Contacted the store to advise them we were missing an item, were treated horribly.5. Contacted Jimmy John's corporate.6. Waited an hour for response7. Was advised they cannot refund on missing item. Only give credit or a gift card for future visit.STEER CLEAR OF THIS STORE PERIOD. IT IS A DISASTER THAT YOU SHOULD AVOID AT ALL COSTS. IF I COULD GIVE THEM -20 STARS I WOULD.Update: had to text the manager or owner to advise I had not received my cards. Was advised on Saturday that "they would take care of it Monday. " Received a text stating "they cannot help me out."DO NOT UNDER ANY CIRCUMSTANCES GO TO THIS JIMMY JOHN'S. THEY WILL NOT REFUND YOU OR GIVE YOU PRODUCT CREDIT. STORE IS A JOKE.

E Nelson

I really like jimmy johns but I went to this location asked for onions peppers and sauce .Wouldn’t you know it not one of those were on it! And they repeated the order to me as they handed it to me!

Jacob K.

Haven't received an order that's been correct in my last 5 orders. They close early, open late, and take forever for supposed "freaky fast" deliveries.

Tank

Apparently no longer open on Monday’s. Also they close much earlier than the signage would suggest. When it’s open it’s as expected. When it’s open…let’s just say it’s not consistent with what their stated opening hours are.

Stacy DeRuiter

As others have mentioned I've had delivery from here take well over an hour. Also Sometimes unreliable for pickup orders - customizations to sandwiches (like no mayo,, add peppers) all ignored. And today all our drinks were warm and flat as their ice machine was broken :(

Nic P

I ordered a sub today and it took over an hour to be delivered. I had given up waiting and left the house to leave for work and the delivery gal arrived just then. So instead of being able to eat lunch before work, I had to wait until I got a few minutes break to eat a bit of it. I'm not happy.

Jeff T.

The hours are a lie. Came by today before 1800 and it was closed up tight without any signs saying they had to close early. There no sign of life inside so it had been closed for awhile.

Jennifer Dykstra

Tried to stop here Wed inbetween work and an appointment and you had closed at 5?! What kind of meal place closes at prime eating time?! I had to go until 930pm without dinner because of this.

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