Jimmy John's
1233 Leonard St NE, Grand Rapids
(616) 458-7704
Recent Reviews
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Food was awesome. But please address the 6 inch platter sized multiple potholes in your drive thru lane. Asphalt is in need of serious
Atmosphere: 3
Food: 5
Service: 4
On multiple occasions, they have forgotten an ingredient or entire item during delivery or pickup. Recently they forgot to put ham on the sandwich.. no modification sandwich and forgot the ham. The only way to get a proper sandwich is to walk in so you can see your sandwich made properly.
Atmosphere: 4
Food: 1
Service: 4
Recommended dishes: Spicy East Coast Italian
Shoutout to Jennifer- I came in kinda late on a super snowy night. She could’ve been irritated that I was coming in, but instead was very friendly, had a smile, and made it a positive interaction. When I got home, I found she even threw in a free cookie. Jennifer needs a raise.
Lazy staff. Got there at 945pm and seen people walking around but no service was provided.
Atmosphere: 1
Food: 2
Service: 1
Very nice people. Order 3rd party and the good owner arrived. They corrected the mistake, didn't charge me, very pleasant the whole time.
Atmosphere: 5
Food: 5
Service: 5
Vegetarian options: Mediterranean veggie wrap is awesome!
Atmosphere: 5
Food: 5
Service: 5
Food is normally good. Sometimes, they are a bit skimpy on the meat.
Atmosphere: 4
Food: 4
Service: 4
i tried it for the first time and have been craving it so bad
Atmosphere: 5
Food: 5
Service: 5
Why would you go into my backyard, through a gate fence, up the deck stairs, and leave it at my back porch when you parked right by the front door. Creepy. Definitely would never order delivery here again. 2 day old super hard stale bread too
Atmosphere: 1
Food: 1
Service: 1
I ordered food from here. It was delivered to the wrong address twice. After I called the store the worker told me it was delivered I went outside and it still wasn’t delivered. They then told me over the phone that it was delivered to 1036 Fuller which was not where I was. I was at 1226 Cedar St Ne I asked if they could deliver it to the right address. They said they couldn’t because the food was already delivered when it wasn’t. So I reordered with DoorDash which cost me another 35 dollars. The driver dropped it off at the wrong address again. I asked if they can deliver it to the right place again. They said no and so I asked for a refund because I still didn’t get my food. They said no so it’s whatever I guess I’ve never had this problem with this location before and it’s just disappointing I spent 35 dollars on two different orders and did not receive my food. The worker also was rude and hanged up on me at the end of the call.
Atmosphere: 1
Service: 1
Restaurantji Recommends
Always consistent on submarine sandwiches, #7 & #9.
Atmosphere: 5
Food: 5
Service: 5
Worst place in whole nation to eat at. Tattoo Nichole is worst GM in history. Poor service
Atmosphere: 1
Food: 1
Service: 1
First time they had two incorrect items, but since then all orders have been spot on. Friendly staff!
Vegetarian options: Veggie sandwich is delicious. I believe that is the only vegetarian sandwich option, but you can modify toppings.
Atmosphere: 5
Food: 5
Service: 5
very sweet girl with glasses working the drive thru today she deserves a raise for her customer service !
Service: 5
Take out. Fresh sandwiches always.
Food: 5
Service: 5
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