Jimmy John's

3428 Plainfield Ave NE, Grand Rapids
(616) 365-9300

Recent Reviews

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Emily Dailey

The kid in the drive through was entitled and arrogant and acted as if i was a complete inconvenience to him. Rude.

Service: 1

Andrew Alkema

Price vs serving size wasn't the best for the picklewich sandwich, basically a large pickle with meat and cheese but its exactly what you would expect. The employees were very helpful, friendly and professional. Table could use a cleaning more often, not to big of a deal since its a sandwich in a wrapper! Overall satisfied. Oh and the pickle chips are awesome!!!

Atmosphere: 5

Food: 5

Service: 4

natalie lewandoski

The guys running the window today were so nice- what kind people!

Service: 5

Hey Bob

Jimmy John’s has the best sandwiches.. the bread is absolutely the best of all sandwich shops. the new toasted sandwiches are excellent also.. i love the potato salad.. today i got the toasted hot combo that’s a complete meal. throw a pickle or jimmy chips on for more flavor. always use the app to get rewards and deals!

Atmosphere: 5

Food: 5

Service: 5

Donta Gohan

They were quick with my online order and had it ready for me when I came to get it!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Powerade - Mountain Blast

Melissa Mcmullen

They were fast and very friendly

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Turkey Tom, Club Lulu

Sam Iyam

They opt out of EVERY promotion the company offers! This locations is a joke! Guess I’ll go to jersey mikes.

Service: 1

Nikki

Update: submitted a complaint to the link provided on 12/19/24…still no update or response from Jimmy Johns….HIGHLY recommend any other fast food restaurant.

I have had issues with this specific location delivery food to the correct address - quite a few times.

I have called about it - SPECIFICALLY STATING MY SUITE NUMBER and to please deliver to the correct office.

And yet, they deliver to whatever address suite they want to. My receipt has my name, contact information, the correct suite number, and a NOTE where my office is located.

Definitely would not recommend ordering from this specific location.

Service: 1

Natisha Mcghee

I am very disappointed I ordered a Pepe original combo in there wasn’t no ham or provolone cheese.

Atmosphere: 1

Food: 1

Service: 1

John Sitalo

Walk in door...told to many orders..not making subs..left out the door
Pocket full of cash and taking it else where because of incompetent workers
..won't be back

Stay Chan

The ladies and men who work there are really great ???! They were friendly and hardworking. They always made super delicious sandwiches! I will definitely go back there! Absolutely fantastic ?

Atmosphere: 5

Food: 5

Service: 5

Ryan VanHouten

The only thing that knocks down a point is that their "Tap to Pay" didn't work with my wife's card.

Atmosphere: 5

Food: 5

Service: 4

Sarah P

My children and I were there the night before last. We met your employee tyler who went so far out of his way to help us and treated my kids so special that they kept talking ( and one was even singing) about him later. Excellent guest service and what a great kid! We were all so impressed with him. We will be back for sure!

Atmosphere: 5

Food: 5

Service: 5

Heidi A

Always fast, friendly service at this location! ?

Vegetarian options: My personal favorite is #6 -The Veggie: with provolone, avocado spread, cucumber, lettuce, tomato and mayo.

Atmosphere: 5

Food: 5

Service: 5

Matthew Kraynak

Delivery driver tore up my driveway when pulling in and backing out. I even have a flared out driveway so it's amazing how he was able to do that in a white Jeep Cherokee. The sub was beyond subpar, wilted lettuce tomatoes were destroyed, worst location in Grand

Atmosphere: 1

Food: 1

Service: 1

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