Jimmy John's
3428 Plainfield Ave NE, Grand Rapids
(616) 365-9300
Recent Reviews
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The kid in the drive through was entitled and arrogant and acted as if i was a complete inconvenience to him. Rude.
Service: 1
Price vs serving size wasn't the best for the picklewich sandwich, basically a large pickle with meat and cheese but its exactly what you would expect. The employees were very helpful, friendly and professional. Table could use a cleaning more often, not to big of a deal since its a sandwich in a wrapper! Overall satisfied. Oh and the pickle chips are awesome!!!
Atmosphere: 5
Food: 5
Service: 4
The guys running the window today were so nice- what kind people!
Service: 5
Jimmy John’s has the best sandwiches.. the bread is absolutely the best of all sandwich shops. the new toasted sandwiches are excellent also.. i love the potato salad.. today i got the toasted hot combo that’s a complete meal. throw a pickle or jimmy chips on for more flavor. always use the app to get rewards and deals!
Atmosphere: 5
Food: 5
Service: 5
They were quick with my online order and had it ready for me when I came to get it!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Powerade - Mountain Blast
They were fast and very friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Tom, Club Lulu
They opt out of EVERY promotion the company offers! This locations is a joke! Guess I’ll go to jersey mikes.
Service: 1
Update: submitted a complaint to the link provided on 12/19/24…still no update or response from Jimmy Johns….HIGHLY recommend any other fast food restaurant.
I have had issues with this specific location delivery food to the correct address - quite a few times.
I have called about it - SPECIFICALLY STATING MY SUITE NUMBER and to please deliver to the correct office.
And yet, they deliver to whatever address suite they want to. My receipt has my name, contact information, the correct suite number, and a NOTE where my office is located.
Definitely would not recommend ordering from this specific location.
Service: 1
I am very disappointed I ordered a Pepe original combo in there wasn’t no ham or provolone cheese.
Atmosphere: 1
Food: 1
Service: 1
Walk in door...told to many orders..not making subs..left out the door
Pocket full of cash and taking it else where because of incompetent workers
..won't be back
Restaurantji Recommends
The ladies and men who work there are really great ???! They were friendly and hardworking. They always made super delicious sandwiches! I will definitely go back there! Absolutely fantastic ?
Atmosphere: 5
Food: 5
Service: 5
The only thing that knocks down a point is that their "Tap to Pay" didn't work with my wife's card.
Atmosphere: 5
Food: 5
Service: 4
My children and I were there the night before last. We met your employee tyler who went so far out of his way to help us and treated my kids so special that they kept talking ( and one was even singing) about him later. Excellent guest service and what a great kid! We were all so impressed with him. We will be back for sure!
Atmosphere: 5
Food: 5
Service: 5
Always fast, friendly service at this location! ?
Vegetarian options: My personal favorite is #6 -The Veggie: with provolone, avocado spread, cucumber, lettuce, tomato and mayo.
Atmosphere: 5
Food: 5
Service: 5
Delivery driver tore up my driveway when pulling in and backing out. I even have a flared out driveway so it's amazing how he was able to do that in a white Jeep Cherokee. The sub was beyond subpar, wilted lettuce tomatoes were destroyed, worst location in Grand
Atmosphere: 1
Food: 1
Service: 1
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