Jimmy John's

2751 E Beltline Ave SE, Grand Rapids
(616) 285-4700

Recent Reviews

Christopher Stanko

Great

Atmosphere: 5

Food: 5

Service: 5

Russell

If you like sandwiches is a great place to be.

Atmosphere: 5

Food: 5

Service: 5

Kali Shaw

Ordered two bags of chips only received 1 and no easy way to receive my money back. Also never got a straw?

K K

ten bucks for some bread with lettuce is just insulting. There's no substance to the sandwiches anymore.

Atmosphere: 2

Food: 1

Service: 3

Chelsea Drier

Thanks for always being there for me, JJ's! My sandwiches are always delicious and perfectly made and the delivery drivers are always so fast! :)

Food: 5

Service: 5

R Riemer

I really like the wraps, in particular the Jalapeño Chicken Wrap. The bread on the sub sandwiches is good, but when ya don't want so much bread, a wrap is a good option.

Atmosphere: 4

Food: 4

Service: 4

James Enter

The manager at this place is horrible customer service they are a rotten person and they do not do their job correctly

Atmosphere: 1

Food: 5

Service: 1

Anthony Guyton

I ordered a number 5 and had a very specific order(ez salami, no cap, ez oregano, ez sauce, no lettuce or tomoato add Dijon). The first day they missed the Dijon completely and called back told them there was no Dijon and we exchanged the sandwich no biggie. Next day there is little to no dijon(I order the same every time) and I call and tell them the issue and the lady made it seem difficult so I said “I will order a whole new one because I want to add a cookie” and she tells me they’d rather not so she agrees to send the sandwich in exchange. I get a call back(missed call) and on my voicemail the guy says I can never order from there again. I go up there show them and have a picture and they just look at me and said “the GM is not here” I said ok can you call? They said they couldn’t. So I asked ok can I get another sandwich? Mind you I paid about $15 with a 20% tip(always) but the guy says he can’t so I asked can I get a refund? He says he can’t so basically I paid for a sandwich I didn’t eat because of how it was made and couldn’t even get my money back. Worst thing is I even offered to pay for a new one. I don’t know if it’s my skin or what but I worked in Jimmy johns for years as an African American and things aren’t as they appear on commercials or when you walk in and they give their greet. I was livid and was so calm but now no one wants to respond. Even called corporate and left a message. No response

Atmosphere: 4

Food: 3

Service: 1

Robert Ham

Less than 2 miles from 2 locations and neither will allow my address for delivery. It's a major apartment and residential neighborhood less than 2 miles. Wow JJ's horrible service if you can't delivery within 2 miles. Seems suspect. Maybe whoever manages the GPS locations for delivery maps or whatever that job would be needs to be replaced.

Service: 1

Kate Dietz

They are always fast when I order delivery and I have never had them get my order wrong. My only complaint is with the price and how they assemble their subs.I don't like that they put the mayo on the bun, and then add the meat or the cheese on top of it. Everytime you take a bite, everything slides out the end.. the mayo should be put on last -on top of the lettuce, or on first but then followed up with lettuce. This would prevent the JJ slide out.Also, prices are getting so ridiculous! I ordered a "Little John" and added bacon & cheese. That's the tiny 6.5" sub (but also only about 1.5" wide). It was $12!? I was hungry an hour later!

Atmosphere: 5

Food: 4

Service: 5

Neal R. Florence

great food and I fell in love there!

Doug Cockstein

Jimmy johns got the biggest johns. The longer the better ?

Faith Huisman

Delish. Lexi is the best. Get the kickin’ ranch with the BBQ chips, you won’t regret it.

Rebecca Leonard

I have ordered from this location a couple times. The ham is always slimy / sweaty. I’ve gotten sick twice after ordering from here. I don’t have this issue at other locations. Please get fresh ham!!!

Destiny Marie

37 minutes after placing my order . 2 minute drive from the place .

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