Kool Kone Ice Cream

5353 Plainfield Ave NE, Grand Rapids
(616) 426-9002

Recent Reviews

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Benton Casey

Ice cream is good! Good selection and service!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chocolate Ice Cream

Cori H

We really love this place- and my kids want to come all time. However we only come probably twice a summer. On a hot day it is usually busy and we don’t always come because we know we could be waiting 15-40 min just to order and another 10-15 for everyone in our family to get their ice cream. Maybe an on call schedule for the hotter months would bring us (and others) by more. The whole place would also benefit from more shade. A tree planted next to where people wait would block that dinner rush sun. And some over the picnic tables and during the day would help keep those tables cool. Speaking as a stay at home mom. A place behind there to play would keep me coming by with friends on play dates for sure!

Atmosphere: 4

Food: 5

Service: 4

Dan & Kim Haskins

Great staff!!!

Atmosphere: 5

Food: 5

Service: 5

Kristen Root

The bluey character was a wonderful draw but they should really invest in some shade! Maybe a pop up tent? It's entirely too hot to be eating anything in the direct sun.

Atmosphere: 1

Service: 5

Jeremy Hurley

Ice cream was pretty good and service was quick!

Atmosphere: 4

Food: 4

Service: 4

Jenny Sylak

First time here and very happy! Best doggy sundaes around! PB sauce and crushed cone topping, my dogs are obsessed. Plus the dole whip is delicious ? Good service, reasonable pricing, yummy treats.

Atmosphere: 5

Food: 5

Service: 5

Andrea O'Neil

I've been coming here every summer and Its favorite ice cream! I do feel bad for the one worker there when it's always busy, but they still do a great job!?

Atmosphere: 5

Food: 5

Service: 4

Betsy McKinney

Could use more picnic tables.

Atmosphere: 4

Food: 4

Service: 4

Michael “MikeyRN”

Ordered small snickers flurry. Cost was nearly 5$. The cup was overflowing with soft serve. Unfortunately I would say that the entire cup contained maybe a 1/4 of a snickers bar. Very disappointed for the cost. You can literally take 3-4 bites with snickers pieces in it and have 90% of the cup left of plain vanilla soft serve. Won't order another flurry again.

Atmosphere: 4

Food: 3

Service: 4

Brittany

Does not have novalitly icream cones, SpongeBob, Powerpuff ext... waste of time

Lori B.

Supposedly open but came today at 1:02 and closed! Are you still in business?

Service: 1

Marci Diehl

It's an ice cream shop on the Plainfield curve,that has yummy, affordable ice cream treats! Also offer Mooville.The Java Shake was beautiful!!

Jonathan Shelley

Something I thought I would never say: too much ice cream. The servings were overflowing. But how can you complain about getting more ice cream than expected? Definitely do not plan on trying to drive while eating. You will need both hands to hold your treat!

ALYSSA MERTES

Best brownie sundae I have ever had! They do it right!!! Lots of fudge and brownie to go with the ice cream ?

Tehuti Ali

Great ice cream for the low price!!

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