McDonald's

1100 Leonard St NW, Grand Rapids
(616) 454-2888

Recent Reviews

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Ernie Higgins

To slow

Dean Lesinski

Poor service, and they closed two hours before it says they do online, not reliable

Service: 1

Rev Dibbs

I bought my husband a Big Mac and he was so impressed with the quality of it. It totally looked like it had a fresh beef patty (not frozen) and he said it tasted so good. Service was slower than expected, especially when there was no line or rush or anything.

Atmosphere: 2

Food: 5

Service: 3

J Toby M Van Halsema

Just don't bother, this place is a mess. Doesn't matter to the apathetic staff how you order, be it on line, thru the app or in store prepare to be ignored. They don't watch the front...I've been in several times and you can't get someone to come to the front. They all hide in back while you stand there upwards of 10 min. Then when someone does acknowledges the CUSTOMER...they are rude! Every single time.

Atmosphere: 1

Food: 3

Service: 1

Scotty “Scooter” Burkman

Interior of building could have a better set-up & newer modeling but overall great McLocation. 💯❤️

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Cheeseburger, McDonald's Big Mac

Corey Cox

Vegetarian options: Small section

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: McDonald's Big Mac

Dan

Would have gave full 5 stars if they had what we went for. Seems all McDonalds are out of or doing away with expresso shots… other than that I have always had great food and quick, prompt service at this location!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Quarter Pounder Hamburger, Mccafé Caramel Iced Coffee, Chicken Mcnuggets, McDonald's Big Mac, Big Mac

Rachel Klifman

Ice cream sundae tastes like they used the cleaning water for ice cream . Called and the person answering the food was rude. Threw it all away. Waste of money. McDonald’s have to teach their employees how to care about the food they serve. Very bad customer service!

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Big Mac

Vytilxx

cheeburgr

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheeseburger

Ashh Rosee

Prefer this location fries are always hot n fresh

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Cheeseburger, Chicken Mcnuggets, Dr Pepper

Antoine Lesire

To the manager of this place the blonde girl working during the 31th night shift should really be trained to be nice to customers. She seemed pissed to have to serve us to the tables despite an almost empty restaurant. Regards.

Atmosphere: 1

Food: 3

Service: 1

Ashley Wilhoite

Prefer this location fries are always hot n fresh

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Cheeseburger, Chicken Mcnuggets, Dr Pepper

Amalia Vasquez

Excellent service, thank you very much

Atmosphere: 5

Food: 5

Service: 5

Justin

McDonald's have gone WAY downhill! I don't even eat their nasty food, but tell me how hard it is to get a coffee that tastes fresh and is made right? The amount of low quality workers is a joke...

Atmosphere: 2

Food: 2

Service: 2

Brian Harris

I come to this location 3-4 times a week and always get great service with minimal problems if any ever. Today I called to have a question answered and was hung up on by someone named Tom claiming to be a manager with a very bad attitude. If I could get a email to speak with corporate that’d be nice. No way to act towards a customer as an adult or an employee. Should be ashamed !

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