McDonald's
3814 Plainfield Ave NE, Grand Rapids
(616) 361-7133
Recent Reviews
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Stop for a quick fish sandwich and some fries. Haven't been at McDonald's for a long time. But this one was garbage. French fries were cold, small and undone. Fish sandwich was hilariously bad. We threw everything away after paying for it
Food: 1
Service: 1
I’ve had very positive experiences at this McDonald’s with my kids! Thanks to the staff for going out of their way to make sure we had what we needed. Your kindness and service is noticed and appreciated! One time my daughter asked for an ice cream and I told her “not today.” An employee heard this and came out with a surprise free cone. Her face lit up! Thank you!!
Atmosphere: 5
Food: 5
Service: 5
This is a medium fry?!? They’re cold and old. I’m so upset. No sauces for my nuggets either. Now I don’t want any of my food. And definitely will NOT be going back to this McDonald’s.
Atmosphere: 1
Food: 1
Service: 1
Horrible management at this location.
Atmosphere: 1
Food: 1
Service: 1
This was not a good experience. I waited 22 minutes for two sandwiches and the Big Mac was a thrown together mess.
Atmosphere: 1
Food: 1
Service: 1
Very good atmosphere, friendly staff
Atmosphere: 5
Food: 5
Service: 5
Waited 30 minutes for my drink and was ignored the whole time only to not get my drink at all because they didn’t have the ingredients but never mentioned to tell me
Atmosphere: 1
Food: 1
Service: 1
Waited in the drive-thru lane for more than 10 minutes finally had to call to see if they were even servicing the drive-thru lane. Began to move a couple minutes after that only to approach the pickup window and be told to pull over to space number eight so I can wait some more! Was totally under the impression that these restaurants were like fast food but unfortunately they become slow food. Now I am expecting to eat cold fries. It has been another 5 minutes and still waiting. Finally received my food at 12:00. This was about a 21 minute experience from beginning to end. Unacceptable.
Atmosphere: 1
Food: 2
Service: 1
Food was hot and fresh but was the pattys didn’t get seasoned. The older gentleman working both windows around 10pm is very nice. Also employees should know smoking right next to an entrance is a health safety code violation, sitting on the sidewalk infront of the lobby doors doesn’t seem like a good place for it especially when that’s the first thing you see pulling in. The older gentleman is the only nice thing I have to say about this place sadly. Maybe if they will get some new people in there to help him out it would be a good McDonald’s to go to.
Atmosphere: 2
Food: 3
Service: 4
Great play place the toddlers can navigate through on their own without help.
Atmosphere: 4
Food: 3
Service: 4
Restaurantji Recommends
Not friendly at all came there around 11 pm to get 2 meals the fries were old and the burgers were not made like the tag said took extra long just to give me my food like I got old fires on purpose night shift is not worth coming here!!!!!
Atmosphere: 1
Food: 1
Service: 1
It's an average McD's, I have gotten the wrong food at the drive-thru sometimes. The PlayPlace is a plus if you have kids.
Atmosphere: 4
Food: 4
Service: 4
Kids were screaming on the play place and the food was unhealthy.
Atmosphere: 1
Food: 2
Service: 3
Food was RAW! My burger was not cooked and red. Unsafe eating environment.
Atmosphere: 1
Food: 1
Service: 1
Ordered an classic crispy chicken sandwich and got pickles and chicken, no lettuce no mayo no tomato. Dry bun nothing just pickles. Yall got the menu also so when I say 6a you should see it's not a bun pickles and chicken. And they throw the bag at you to hurry and go.
Atmosphere: 1
Food: 1
Service: 1
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