McDonald's

Name: McDonald's
Address: 417 Michigan St NE, Grand Rapids, Michigan, 49503, US
Telephone: (616) 454-0778
Price range: $
Rating: 1.7

$ • Fast Food, Burgers, Coffee Shops

Hours:
417 Michigan St NE, Grand Rapids
(616) 454-0778

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About McDonald's

McDonald's, a well-known fast-food chain, has received mixed reviews from its customers. The restaurant's breakfast menu remains impressive, with a customer previously praising their sausage McMuffin for its perfectly cooked cheese and non-burnt muffin. Staff members have received compliments for their pleasant attitudes and exceptional service. A young woman at the second window during the day shift recently stood out for her cheerful demeanor and excellent customer service, making a positive impression on a customer. However, experiences can vary widely at this location. Some customers have reported inconsistencies, mentioning a dirty lobby and messy food during certain visits. One customer had a negative experience, feeling treated poorly when visiting. Another customer noted that they did not eat there but observed their niece enjoying a meal while waiting. Despite these mixed experiences, the manager continues to address issues, as seen when they rectified a mobile order mistake by providing a mocha frappe with caramel drizzle the next day. Overall, this McDonald's location has moments of both great service and significant room for improvement.