Olive Garden Italian Restaurant

3883 28th St SE, Grand Rapids
(616) 940-1632

Recent Reviews

Katie Robertson

This Olive garden is amazing and have amazing staff. We have taken 30-40 people there a few times in the last year and they have been amazing every time. My son and my husband each coach bball, this past weekend was my son's Bday. The only thing he wanted was to go Olive garden (we're from Canada with no olive garden) with his teams and their families. Because of the way the schedule worked out we weren't going to be done our games until 930pm (getting there between 930-10). I called Olive garden and even though they close at 11 they said they would take us, hold us an entire section so we could sit together and the staff volunteered to stay late. We didn't get out of there until 1230am. The staff were amazing, they didn't rush us, service was phenomenal, food was fantastic. We've been to a lot of team dinners, some good, some not so good but this place is the best. I can't say enough positive about them and their staff!

Atmosphere: 5

Food: 5

Service: 5

Debi Guzman

Excellent food- wait staff brought to go containers for everything left. Ended up with one or two more meals at home

Atmosphere: 4

Food: 5

Service: 5

SANA MOON

I came into this Olive Garden location today to celebrate my 21st birthday with a peach bellini. After what happened there today, I doubt that any of the three people at my table will never be back. This review is in regards solely to the waitress named Alexis. The very first issue was when she took our drink orders. Two people at the table (including me) got an alcoholic beverage. When I pulled out my ID, Alexis looked at me like I was stupid. With an attitude, she said “that’s non alcoholic. that’s a lemonade” (i’m aware of the peach bellini lemonade). I said “oh okay i’m sorry” and went to look for an alcoholic drink, but when I looked down, the peach bellini was right there in the alcoholic section. I pointed that out and she seemed embarrassed but explained she’s only been working for about a week. Every single person at our table works in the service industry, so we get it. we laughed it off and moved on. When she brought our drinks, she only brought the alcohol and didn’t bring my friends drink at all (as well as my order of water). when she comes back with salad, i ask for the water and she brings it. At this point, she’s made several comments to the booth next to us (that was a father and his less than ten year old son) about how “SPITEFUL” everyone in her section is. Everyone at my table is uncomfortable and barely talking at this point because it felt like she was talking about us when we had not said one thing at that point. we were disappointed in her attitude, but that was that. she then came over to the table and asked if everything was good. we said yes, and that we would like more breadsticks and that i was ready for a second drink. i pointed out the drink on the menu, and then she walked away and immediately came back to ask what the drink was a second time which i happily obliged, and she took the menu ONLY at that point. she left, and was gone 15-20 minutes. she came back and said “which drink was it again?” and at this moment i did get very frustrated, but all i said was “i don’t remember now, and you took my menu”. Alexis STORMED off without saying a word. a manager came to our table to give me a menu and explained that Alexis had “left abruptly” which was silly. As the manager is apologizing for any inconvenience, Alexis herself walks past the manager and starts cleaning a booth while giving me the dirtiest look i may have ever received. i absolutely reciprocated many dirty looks back to her and to the manager. I’m not sure what was told to the staff by Alexis, but this is the absolute full truth.alexis has no business doing customer service, it’s obviously too much for her. and as a server myself, i’m shocked that the manager wouldn’t care more about this.thank you for ruining my birthday.

Atmosphere: 1

Food: 5

Service: 1

Rosemary Dressler

Vegetarian options: I order from regular menu and tell them no chicken. It works fine.

Atmosphere: 5

Food: 5

Service: 5

Richard Singer

It was

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Chicken & Shrimp Carbonara

christian topil

Sadie was awesome! We'll be back. This is a great location

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Soup and Salad, And Breadsticks

Gerald Richardson

Great Placecto eat and have a birthday celebration..

Atmosphere: 5

Food: 5

Service: 5

Amanda Easlick

Good food. The service was on was a little on the slow side as expected.

Atmosphere: 5

Food: 4

Service: 4

Coleman Christina

Good food. Great service, but it was rather empty.

Atmosphere: 3

Food: 4

Service: 5

Christina

Server was excellent, food was just okay. Lots of tummy aches, but could just be the richness of the food.

Atmosphere: 4

Food: 3

Service: 4

Gordon Waters

Just ask for help instead of sitting there communication people the servers can't read your minds. Thank you much great place wife loves it ood

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fettuccine Alfredo, Chicken & Shrimp Carbonara, Chicken Alfredo

Lisa Coleman

We love visiting Olive Garden. The atmosphere is so relaxing and homey. We've never had bad service, but yesterday's was the best. Our server Jason was AMAZING!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Marsala Fettuccine, Soup and Salad, Never Ending Soup Salad & Breadsticks, Minestrone Soup, Zuppa Toscana, Chicken Alfredo

cindra dozeman

Delicious lunch. Awesome service.

Atmosphere: 5

Food: 5

Service: 5

mariclare culver

Nice quiet lunch (seated in rear part of restaurant). Server was sweet (Tony I think).Yeah for the after dinner mints :)

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Soup and Salad

Kris Hubert

Asher was our waiter. He did a great job. Loved him!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Tour of Italy, Fettuccine Alfredo, Soup and Salad, Chicken Marsala, Zuppa Toscana, Chicken Parmesan, Chicken Alfredo

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