Panera Bread

5630 28th St SE, Grand Rapids
(616) 949-1200

Recent Reviews

ch J hmm m

My wife and I picked up a to go order. There was hair in my sandwich. Called and even though I had my receipt the manager was absolutely no help. Poor Job Panera!

Atmosphere: 3

Food: 1

Service: 1

Julia

unfortunately, corporate greed has killed a once beautiful brand. The menu changes and the system crashing every time I try to give them my money has deterred me from an otherwise nice experience. I think I'll give my money to someone else now.

Atmosphere: 5

Food: 5

Service: 5

Kathy Cunningham

Their soups are delicious! I enjoyed these in the past: cream of chicken and rice, French onion, and squash.

Atmosphere: 5

Food: 5

Service: 5

M Harvey

Just a little slow but it was worth it.

Atmosphere: 5

Food: 5

Service: 4

Mike Norton

All I can say is excellent

Atmosphere: 5

Food: 5

Service: 5

Dave Skorupski

This is an "okay" Panera Bread, which meets generic company standards but lacks in being exceptional.The staff seemed bored and were thinking of a thousand other places they'd rather be. Nothing rude, but no smiles, no genuine interest in making sure you have an excellent experience. Very dull and lack-luster.The food lives up to Panera standards, but is grossly over-priced, in my opinion.The atmosphere is very plain compared to most any other Panera. Again, not bad, but certainly not exceptional.This location seems to attract a large crowd and is capable of handling parking and dining spaces, so congrats to the planning team placing a restaurant where it is.Wheelchair accessibility: I observed at least two low curb areas for the mobility-challenged from the parking lot.

Atmosphere: 4

Food: 4

Service: 4

Carli Krueger

Clean, food was good just would have love my soup

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Panera Sourdough Melts

Marc

lovely

Atmosphere: 5

Food: 5

Service: 5

Thong

I ordered a smoky buffalo chicken melt sandwich and there was very little chicken. Very disappointed.

Atmosphere: 4

Food: 1

Service: 4

Christine Pitcher

Food was great but way too expensive ?

Atmosphere: 3

Food: 5

Service: 5

Richard Bennett

Over priced mediocre

Atmosphere: 2

Food: 1

Service: 2

Thea Young

Parking: The parking is difficult because there is barely room to backup a smaller size car. If we had driven the regular size truck,it would have been impossible to get out unless I did a 20 point turn

Atmosphere: 4

Food: 3

Service: 4

Beth Skorupski

Sandwich and soup came quickly. The staff was kind and accommodating.

Atmosphere: 5

Food: 5

Service: 5

Randy Logan

Kiosk didn’t accept gift card. Long wait to then reorder at counter and price was $7 higher at the counter. I bailed.

Service: 1

Mitch Bane

A solid Paneras, nothing special, nothing bad. Would go back there when I am in the

Atmosphere: 4

Food: 4

Service: 4

Load More