Papa Johns Pizza

Never will I ever order from place. Horrible delivery service(Door Dash). Never received the order, but got email saying order was delivered. Never again. Shaq Fu!!!!!

Service: 1

Can't cut a pizza for anything. Had to go home to cut it myself. Tasted disgusting. Place looks so bad on the inside. Clean it up for goodness sake.

Atmosphere: 1

Food: 1

Service: 1

Hard working,friendly, good food

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Breadsticks, Pepperoni Pizza

I ordered a pizza a month back and left instructions to call me when it arrived because it was cold and I didn't want it left without getting cold . It was left outside on the porch for 20 min. I called papa Johns they gave me a free pizza. I order my free pizza recently along with an order of breadsticks. The Driver tried to charge full price for the entire order so I called the store. I held for at least 20 min and in the meantime, they told the driver to bring the food back to the store. When I finally spoke to the manager, Naomi, she apologized and told me that she would make a fresh pizza and an order of breadsticks and would deliver it asap. When it finally arrived, an hour and 40 min later, it was not fresh at all. The time of the order on the box stated 3:28pm and it is now 5:10pm. So instead of following thru and remaking our order so it was fresh, they sent back the original order! It was cold, hard and gross. I called Naomi and she rudlely told me that she was busy, or was fresh and she didn't understand why I was upset since it was free so I shouldn't be upset. Worst food even worse service. Not a good experience at all!

Accidentally gave Scott 1 star because the app said my order was delivered before I got the pizza, sorry Scott.

Food: 5

Service: 5

Hard working,friendly, good food

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Breadsticks, Pepperoni Pizza

I will never order from the Plainfield Papa John's location ever again ? had problems 3 different times from them , this last time I asked for an payed for extra Ranch on the side , I didn't receive any. Asked an payed for for extra Garlic butter, didn't receive any . Asked for and payed for extra sauce, didn't receive that an hardy any sauce at all. 1 of my other orders I received cold doughy pizza so this time I asked for well done pizza extra cook time , it came this time cold & doughy . Very disappointed with this Papa John's, which is my favorite pizza but from now on isn't after all my bad experiences with this particular Papa Johns location on Plainfield in grand rapids Michigan ?

Food: 1

Extremely slow service even with no other customers and just a small order

Atmosphere: 1

Food: 1

Service: 1

Out of all of the major national chains, Papa Johns in my favorite. I moved to GR from Battle Creek recently. Shout out to the Battle Creek location that took care of me for 20+ years and they are great. I was so relieved that this location on Plainfield is also staffed with such a nice crew. Only been there 3 times thus far, but have always had my order right and greeted very cordially. Thank you Plainfield Papa Johns and I highly recommend.

Food: 5

Service: 5

Dough was raw. Picked up a slice out of box and it completely fell apart and left part of the dough stuck to the box. Worst pizza I have ever had. I ate the crust and through the rest away. Do better papa John’s

Food: 1

Worst pizza ever, even tipped to be made. Taking app off phone. Garbage total Garbage!!!!!!!

Atmosphere: 1

Food: 1

Ordered a New York style peperoni they sent a cheese pizza I complained and they said they would send out another they did send another peperoni but without cheese I didn't even bother to call back ?

Food: 2

Service: 2

Just received this order. The oddly shaped bread is supposed to be garlic parmesan breadsticks but I'm not really sure what I'm looking at. The small pizza is supposed to be extra cheese and it's mostly bread. Super disappointed, will not be ordering from them again.

Food: 1

Delicious! The woman working was so kind & the pizza was great.

Atmosphere: 5

Food: 5

Service: 5

Great pizza and service

Parking: About 10 cars at a time only

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Large Original Crust