Papa Johns Pizza
4236 Kalamazoo Ave SE, Grand Rapids
(616) 827-8700
Recent Reviews
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Now that they use door dash, I've had to change my rating from a 5 to a 3. Still love the food, but the delivery kind of sucks. No pizza bags sometimes, so that makes for cold food and the driver dropping boxes on the ground. Missing items... Disappointing.
Food: 5
Service: 2
Very well run place. Employees are friendly and up beat. The company does what ever they can to make all issues right. The general manager Stefan is very kind and helpful. He runs a great crew defiantly want to order from here more.
Atmosphere: 5
Food: 5
Service: 5
Friendly staff, excellent service! Definitely will be coming back again!
First and foremost the worst papa John's. Ordered pizza at 1pm card was charged twice then store calls back to wanta charge it a 3rd as im looking at my bank account and notice was charged 2times. .then he tells me pizza was already out for delivery. We get into 2pm call back and explain still not here manager says ill make you a new one door dash never picked it up.so you mean another hour goes by and still 2hrs later no pizza.
This place is just horrible.
Atmosphere: 1
Food: 1
Service: 1
Easy to work with, fixed a small problem fast and great pizza , of course
Atmosphere: 5
Food: 5
Service: 5
I love this store and it's environment.
Atmosphere: 5
Food: 5
Service: 5
Love the new “Dippas”. Stephan (sp) and group are always so helpful and the pizza and bread are spot on!
Atmosphere: 5
Food: 5
Service: 5
Pretty good pizza. They are quick to get us our order.
Food: 4
Service: 4
As a delivery driver, this place is easy going and pretty convenient. Parking lot is not crazy, and entrances are easy too!
Atmosphere: 5
Service: 5
The pizza is so good.
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
We've used this particular location for quite a few years. The pizza is typically good. This review is more about a recent experience and the response from one of the managers. Our pizza was likely stolen by a DoorDasher and the whole process was handled very well. Thank you to Bri/Bree.
Food: 5
Service: 5
The quality of the food has gone down considerably. The amount of toppings were minimal and missing from about a third of the pizza. Not going back.
Atmosphere: 2
Food: 1
Service: 5
Very bad treatment
Had great service this evening when I picked up my pizza. I love that when I get my pizza they always give me room temp garlic butter sauce per my request. They go above and beyond.
Atmosphere: 5
Food: 5
Service: 5
wish I could gI’ve a 0.Im 13 I don’t look like I’m over 12/13.I was picking up an order for my aunt and my dad, one with dough cash or whatever I planned to pay with the other and the worker said I was scamming since I was picking 2 different name orders.UNACCEPTABLE
Atmosphere: 1
Food: 2
Service: 1
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