Ordered to be delivered Doordash sucks. The box was destroyed, pizza was a mess inside the box. This is the 1st time I've dealt with doordash n very upset with them
Food: 1
Service: 1
Timothy Holmes
I can't say enough good things about the staff and management at Pizza Hut Eastown in Grand Rapids. Moley, the general manager, and Jennie, the wonderful assistant, along with the entire team, exemplify what exceptional customer service and professionalism truly mean. Their dedication to creating a welcoming, friendly atmosphere is evident the moment you walk through the door.
The staff's attention to detail, genuine kindness, and efficiency make every visit a pleasure. Moley and Jennie go above and beyond to ensure every guest feels valued and satisfied. It’s clear that they take pride in their work and in providing the best experience possible.
People are really missing out by not coming in and experiencing this place firsthand. The atmosphere is warm and inviting, and the aroma of the pizza—fresh out of the oven—is absolutely irresistible. The pizza here is, without a doubt, the best around, and it’s worth sitting in the store just to enjoy it at its freshest.
If you're looking for a place with top-notch service, a friendly environment, and some of the best pizza you'll ever taste, look no further than Pizza Hut Eastown. They truly set the standard for what a great pizza place should be!
Atmosphere: 5
Food: 5
Service: 5
ukinya h
The app didn't send my order. The rep was very friendly and submitted for me
Atmosphere: 5
Food: 5
Service: 5
Barb
Bones did an Amazing job making my order did two customers at checkout and then made my order he gave excellent customer service
Atmosphere: 5
Food: 5
Service: 5
Danielle Welch
This wasn't what I ordered and called and they weren't compliant...never again the Byron Center loca
Food: 1
Service: 3
Brwn Alcantara
Good service pizza always on time
Atmosphere: 5
Food: 5
Service: 5
Kenneth Elliott
Counter service to order, short staff.seat yourself after order. Lunch special, very good, reasonable pricing. Not busy, just short staff. Will go back
Atmosphere: 3
Food: 5
Service: 3
Jacob
Stuffed crust pizza had hardly any if any cheese in it
Food: 3
Brandon Smith
Ordered a big box pizza and it was dry with no sauce the cinnamon sticks was hard as if they were reheated instead of fresh didn’t even eat much of it
Atmosphere: 1
Food: 1
Service: 1
Peter Bontekoe
Didn't have Italian sausage. Italian pizza place with no Italian sausage, really? They would not compensate due to their negligence.
Ordered to be delivered
Doordash sucks. The box was destroyed, pizza was a mess inside the box.
This is the 1st time I've dealt with doordash n very upset with them
Food: 1
Service: 1
I can't say enough good things about the staff and management at Pizza Hut Eastown in Grand Rapids. Moley, the general manager, and Jennie, the wonderful assistant, along with the entire team, exemplify what exceptional customer service and professionalism truly mean. Their dedication to creating a welcoming, friendly atmosphere is evident the moment you walk through the door.
The staff's attention to detail, genuine kindness, and efficiency make every visit a pleasure. Moley and Jennie go above and beyond to ensure every guest feels valued and satisfied. It’s clear that they take pride in their work and in providing the best experience possible.
People are really missing out by not coming in and experiencing this place firsthand. The atmosphere is warm and inviting, and the aroma of the pizza—fresh out of the oven—is absolutely irresistible. The pizza here is, without a doubt, the best around, and it’s worth sitting in the store just to enjoy it at its freshest.
If you're looking for a place with top-notch service, a friendly environment, and some of the best pizza you'll ever taste, look no further than Pizza Hut Eastown. They truly set the standard for what a great pizza place should be!
Atmosphere: 5
Food: 5
Service: 5
The app didn't send my order. The rep was very friendly and submitted for me
Atmosphere: 5
Food: 5
Service: 5
Bones did an Amazing job making my order did two customers at checkout and then made my order he gave excellent customer service
Atmosphere: 5
Food: 5
Service: 5
This wasn't what I ordered and called and they weren't compliant...never again the Byron Center loca
Food: 1
Service: 3
Good service pizza always on time
Atmosphere: 5
Food: 5
Service: 5
Counter service to order, short staff.seat yourself after order.
Lunch special, very good, reasonable pricing.
Not busy, just short staff.
Will go back
Atmosphere: 3
Food: 5
Service: 3
Stuffed crust pizza had hardly any if any cheese in it
Food: 3
Ordered a big box pizza and it was dry with no sauce the cinnamon sticks was hard as if they were reheated instead of fresh didn’t even eat much of it
Atmosphere: 1
Food: 1
Service: 1
Didn't have Italian sausage.
Italian pizza place with no Italian sausage, really?
They would not compensate due to their negligence.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Exactly what I ordered. This location is the real deal.
Atmosphere: 5
Food: 5
Service: 5
Food was Pizza Hut, let's be honest. But the delivery driver snatched my son in the hallway and brought him back. 10/10. Love that
Atmosphere: 4
Food: 2
Service: 5
Friendly staff, clean restaurant, good food will be back when I visit GR!
Atmosphere: 5
Food: 5
Service: 5
Absolutely love this location! Workers always get your food our fresh and fast and the service is excellent!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Supreme Pizza with Stuffed Crust, Breaded Boneless Wings, Cinnamon Sticks, Breadsticks, Traditional Wings, Pepperoni Lover's Pizza
Where is the cheese or sauce
Atmosphere: 1
Food: 1
Service: 1
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