By far my favorite sandwich shop. They always do a great job and they are always super friendly!!
Atmosphere: 5
Food: 5
Service: 5
Isaiah D
We usually try to be positive about this place but every time we order here we get the wrong food. After telling them twice at the drive through intercom and a third time at the window. Sadly will not be getting food here anymore
Atmosphere: 2
Food: 2
Service: 2
Joel VanHarn
Just yesterday my employer treated myself as well as my fellow associates and managers to a spread from Potbelly. This was in fact my very first experience with this brand. I am beyond grateful to my employer for giving us the opportunity to experience Potbelly at no cost to their employees. All the food in its entirety was amazing. I am now looking forward with great anticipation to visiting a Potbelly location for myself soon.
Food: 5
Raul
Drive thru service is excellent, it surprises me every time how fast my orders are completed, it is greatly appreciated. Salads are always fresh and the sandwiches are prepared with great care. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Grant Kerkstra
subs are not warm, small portions, it takes forever to get food due to being short staffed because they wont pay anyone. SO EXPENSIVE for what you get. Not worth the time or money.
Atmosphere: 1
Food: 1
Service: 3
Sinnamon
Very little meat/veggies for the huge roll.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Sandwich
Amelia Kenyon
Every single time we try to order from here our order somehow gets messed up. Today I tried one last time to place an order for delivery; checked everything prior to submission, and then it switched me to a pickup order. No thanks. Furthermore, the fact that I can't come in to the lobby to get my food is infuriating. Covid is OVER. Some people don't hear well and having to go through the drivethrough is incredibly challenging. Never again. We're done with this Potbelly location.
Atmosphere: 1
Food: 1
Service: 1
L
Love this location! Quick with orders and great staff. Had a problem with an online order for the first time and that was resolved no problem. Delicious food, speedy service, clean location.
Atmosphere: 5
Food: 5
Service: 5
Mike Ward
The sandwiches are delicious. And I accidentally spilled my shake and they kindly replaced it. That is excellent service.
Atmosphere: 5
Food: 5
Service: 5
Sara's Sweets Bakery
Ashley waited on us and was great. Food and atmosphere were also great!! We will be back!!!
This place has went downhill! The staff was WAY too busy talking to each other to take an order let alone get the order right. When I spoke with the manager all she could do was roll her eyes, huffing and puff. We spent close to $65 and for what? A messed up order and attitude? I could've went to McDonald's for that and cheaper. They got the customers in front of us wrong too. 0 out of 10 don't recommend.
Atmosphere: 1
Food: 1
Service: 1
Morgan Cochran
I went and bought a chicken salad. I get home and there's no chicken in the salad. I just don't get it.
Atmosphere: 1
Food: 1
Service: 1
Noah B
I used to come to this location quite a lot. A pick your pair used to cost $9 and it's now $10.59. That is a 17.6% price hike. One of the main reason I ate here a bunch was the price was right and the food was great. Definitely wont be eating here as much. So sad to see what the president has done with his "service". Not sure how 18 percent is justified.
Atmosphere: 5
Food: 5
Service: 5
Vicki DAndrea
Soups and sandwiches are good,especially like the chicken salad .
Next time I'd like to try a salad. Will definitely go back
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Sandwich
Ana Potroanchenu
Minus 5 stars. This is the most ghetto fast food place in town. The service people who call themselves "managers" are poor excuses for employees. No skills whatsoever. They have a bad attitude, they are entitled and lazy, they act like they are doing you a favor when asked to help you redeem a perk you EARNED by spending your money there. They ended up not helping. Just FYI, I was a loyal customer for 25 years. I did you favors. I paid your wages. No worries, it will catch up to you, you will see. I honestly don't know how they stay in business. The food is not good enough to justify going there. Jimmy John's and Firehouse are a million times better. Will NEVER go back, even if I have to starve. Done.
By far my favorite sandwich shop. They always do a great job and they are always super friendly!!
Atmosphere: 5
Food: 5
Service: 5
We usually try to be positive about this place but every time we order here we get the wrong food. After telling them twice at the drive through intercom and a third time at the window. Sadly will not be getting food here anymore
Atmosphere: 2
Food: 2
Service: 2
Just yesterday my employer treated myself as well as my fellow associates and managers to a spread from Potbelly. This was in fact my very first experience with this brand. I am beyond grateful to my employer for giving us the opportunity to experience Potbelly at no cost to their employees. All the food in its entirety was amazing. I am now looking forward with great anticipation to visiting a Potbelly location for myself soon.
Food: 5
Drive thru service is excellent, it surprises me every time how fast my orders are completed, it is greatly appreciated. Salads are always fresh and the sandwiches are prepared with great care. Thank you!
Atmosphere: 5
Food: 5
Service: 5
subs are not warm, small portions, it takes forever to get food due to being short staffed because they wont pay anyone. SO EXPENSIVE for what you get. Not worth the time or money.
Atmosphere: 1
Food: 1
Service: 3
Very little meat/veggies for the huge roll.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Sandwich
Every single time we try to order from here our order somehow gets messed up. Today I tried one last time to place an order for delivery; checked everything prior to submission, and then it switched me to a pickup order. No thanks. Furthermore, the fact that I can't come in to the lobby to get my food is infuriating. Covid is OVER. Some people don't hear well and having to go through the drivethrough is incredibly challenging. Never again. We're done with this Potbelly location.
Atmosphere: 1
Food: 1
Service: 1
Love this location! Quick with orders and great staff. Had a problem with an online order for the first time and that was resolved no problem. Delicious food, speedy service, clean location.
Atmosphere: 5
Food: 5
Service: 5
The sandwiches are delicious. And I accidentally spilled my shake and they kindly replaced it. That is excellent service.
Atmosphere: 5
Food: 5
Service: 5
Ashley waited on us and was great. Food and atmosphere were also great!! We will be back!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Restaurantji Recommends
This place has went downhill! The staff was WAY too busy talking to each other to take an order let alone get the order right. When I spoke with the manager all she could do was roll her eyes, huffing and puff. We spent close to $65 and for what? A messed up order and attitude? I could've went to McDonald's for that and cheaper. They got the customers in front of us wrong too. 0 out of 10 don't recommend.
Atmosphere: 1
Food: 1
Service: 1
I went and bought a chicken salad. I get home and there's no chicken in the salad. I just don't get it.
Atmosphere: 1
Food: 1
Service: 1
I used to come to this location quite a lot. A pick your pair used to cost $9 and it's now $10.59. That is a 17.6% price hike. One of the main reason I ate here a bunch was the price was right and the food was great. Definitely wont be eating here as much. So sad to see what the president has done with his "service". Not sure how 18 percent is justified.
Atmosphere: 5
Food: 5
Service: 5
Soups and sandwiches are good,especially like the chicken salad .
Next time I'd like to try a salad.
Will definitely go back
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Sandwich
Minus 5 stars. This is the most ghetto fast food place in town. The service people who call themselves "managers" are poor excuses for employees. No skills whatsoever. They have a bad attitude, they are entitled and lazy, they act like they are doing you a favor when asked to help you redeem a perk you EARNED by spending your money there. They ended up not helping. Just FYI, I was a loyal customer for 25 years. I did you favors. I paid your wages. No worries, it will catch up to you, you will see.
I honestly don't know how they stay in business. The food is not good enough to justify going there. Jimmy John's and Firehouse are a million times better.
Will NEVER go back, even if I have to starve. Done.
Atmosphere: 1
Food: 1
Service: 1
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