We came here for my daughter's 21st birthday dinner on a Monday night for their live Jazz music. Our first time, and definitely won't be our last! Everything was perfect, from the service, the food, the sangria, the atmosphere, and the music! What a special place...thank you for making my daughter's birthday such an excellent experience!
We had a private event here last week and it was fabulous! Great drinks, great food and perfect relaxed atmosphere. The entire staff worked seamlessly to provide a first class experience. I would highly recommend this venue, and we look forward to returning!
Dietary restrictions: We had several people at our party with gluten allergies and there were able to accommodate them with delicious options. Really above and beyond what was required!
Love the variety in this place! Great food, good vibes. Staff is awesome! Love that they have sushi on the menu as well ?
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Sushi Rolls
Lauren Hicks
I loved the location and it was close to many locations for Art Prize! The food was really good and the iPad menu was nice to be able to have descriptions and most items had pictures! The server was friendly and the drinks were fun and tasted great!
Excellent food and very friendly staff. Drinks were creative and fun not too pricey for downtown Grand Rapids.
Atmosphere: 5
Food: 5
Service: 5
Dana Claire
Ugh. I hardly ever leave reviews but this was so disappointing I feel as though I have to. I used to love this place & I recommended it all the time. This was my first time back in a few years & it was such a bummer. Drinks took forever… One cocktail & a pop. I’m a bartender so I get this can happen, but pretty sure they were sitting waiting for a while because my pop was completely watered down by the ice when I got it. Our server was nice but it took a long time to even get our order put in. Like a good half hour before we could order food… I’m never in a hurry but it wasn’t a busy night so I’m not sure why it was like this. Once we ordered it took close to an hour to get our food. Fiesta fries: decent but soggy. Fried rice: like a microwaveable meal from the grocery store. Dynamite roll: the sugariest sushi I have ever had. We had about half of everything & gave up. Again— I never leave reviews but this felt like night & day from what this place used to be. Sad experience.
Atmosphere: 5
Food: 1
Service: 3
Faith Devries
This restaurant was absolutely disgustingly dirty. We actually only went for drinks but walked out. Old food left on tables, the iPads to order were so filthy they were covered in sticky grime. Attached is a picture from our seats at the bar
Atmosphere: 1
Service: 1
husker Doo
Sticky tables. Smelled stale. Outside seating which was the main reason I came here and which is the main draw (tons of pics on Google and their site) was closed on a beautiful 80 degree evening. Probably would have ate more and drank more if outside was open.
Atmosphere: 2
Food: 3
Service: 3
Kl Byer
Reservations were made for 20 of us. Unfortunately we had one server who managed the bar upstairs, our party of 20 along with everyone in the outdoor patio. Our reservation was at 7 but since our server was so overwhelmed, he didn’t even take our orders until after 8:30. The rest of the restaurant was pretty much empty and after several complaints, no one bothered to come help him. When we did get our food, which was more than two hours after we got there, my husband’s steak had a piece of plastic on it, mixed with the butter on top. The manager was called and he took it to the chef to handle the situation. The chef did come out and personally apologized and remade my husband’s meal and we were not charged for it. We all were very disappointed that no one came to help our server other than one man that did help deliver some of the dishes. The manager never came back to check on us knowing the situation and knowing all of us were very unhappy. We all thought Shane our server, did the best he could under the circumstances. The cook, even though there was an issue, handled himself well and was very apologetic. We were extremely shocked that the manager never came back to maker sure my husband was satisfied with his replaced steak. He never came back to check on any of us. Shane deserves a huge raise for working his ass off last night.
Waited 15 minutes for a table. No problem. Server came relatively quick. I ordered a Pepsi and some sushi, another guest ordered street tacos. The Pepsi oddly enough tasted like green peppers. After waiting 45 minutes for the food, we left. There are better places to go.
Atmosphere: 2
Food: 1
Service: 3
Tyler Stro
Went here for my bday dinner TN and was unfortunately so unimpressed. We heard kinda good things and figured if it's expensive it can't be bad. Service was fine, but the food was like I was to a local pub and ordered a bigger. The steaks were cooked properly, but just not very good, tough, cheap tasting. Burger was overcooked and very underwhelming, sushi was 6/10. Overall just bummed. Wasnt disgusted by any means but would never ever ever return for the price and food
Atmosphere: 1
Food: 1
Service: 1
Simply Organized
Fun experience! Come on jazz night… you won’t regret it. I would recommend trying their sushi ? especially their dynamite and volcano rolls.
Atmosphere: 5
Food: 5
Service: 4
Joshua Guiles
My first time at Rockwell and I had such a great time.
The patio is a vibe. The food was amazing! Miso Shrimp Rangoons as an app and the herb marinated chicken for entree. Absolute ?
Shane was our server and he was amazing. Super nice guy and even let us chat an extra couple minutes while he was closing.
Definitely a great first experience.
Atmosphere: 5
Food: 5
Service: 5
Sage Holland
The kitchen messed up my order and sent out the wrong food. The guac used to be really good and now it is mediocre at best. Also, the sushi is not nearly the quality it used to be and I wouldn’t order it again.
Good food terrible service.
Food: 4
Service: 1
We came here for my daughter's 21st birthday dinner on a Monday night for their live Jazz music. Our first time, and definitely won't be our last! Everything was perfect, from the service, the food, the sangria, the atmosphere, and the music! What a special place...thank you for making my daughter's birthday such an excellent experience!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sushi Rolls, Beer Cheese Dip, Sticky Chicken Fried Rice
We had a private event here last week and it was fabulous! Great drinks, great food and perfect relaxed atmosphere. The entire staff worked seamlessly to provide a first class experience. I would highly recommend this venue, and we look forward to returning!
Dietary restrictions: We had several people at our party with gluten allergies and there were able to accommodate them with delicious options. Really above and beyond what was required!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sushi Rolls, Miso Shrimp Rangoons, Beer Cheese Dip, Fried Brussels, Spicy Tuna
Love the variety in this place! Great food, good vibes. Staff is awesome! Love that they have sushi on the menu as well ?
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Sushi Rolls
I loved the location and it was close to many locations for Art Prize! The food was really good and the iPad menu was nice to be able to have descriptions and most items had pictures! The server was friendly and the drinks were fun and tasted great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sushi Rolls, Sticky Chicken Fried Rice
Excellent food and very friendly staff. Drinks were creative and fun not too pricey for downtown Grand Rapids.
Atmosphere: 5
Food: 5
Service: 5
Ugh. I hardly ever leave reviews but this was so disappointing I feel as though I have to. I used to love this place & I recommended it all the time. This was my first time back in a few years & it was such a bummer. Drinks took forever… One cocktail & a pop. I’m a bartender so I get this can happen, but pretty sure they were sitting waiting for a while because my pop was completely watered down by the ice when I got it. Our server was nice but it took a long time to even get our order put in. Like a good half hour before we could order food… I’m never in a hurry but it wasn’t a busy night so I’m not sure why it was like this. Once we ordered it took close to an hour to get our food. Fiesta fries: decent but soggy. Fried rice: like a microwaveable meal from the grocery store. Dynamite roll: the sugariest sushi I have ever had. We had about half of everything & gave up. Again— I never leave reviews but this felt like night & day from what this place used to be. Sad experience.
Atmosphere: 5
Food: 1
Service: 3
This restaurant was absolutely disgustingly dirty. We actually only went for drinks but walked out. Old food left on tables, the iPads to order were so filthy they were covered in sticky grime. Attached is a picture from our seats at the bar
Atmosphere: 1
Service: 1
Sticky tables. Smelled stale. Outside seating which was the main reason I came here and which is the main draw (tons of pics on Google and their site) was closed on a beautiful 80 degree evening. Probably would have ate more and drank more if outside was open.
Atmosphere: 2
Food: 3
Service: 3
Reservations were made for 20 of us. Unfortunately we had one server who managed the bar upstairs, our party of 20 along with everyone in the outdoor patio. Our reservation was at 7 but since our server was so overwhelmed, he didn’t even take our orders until after 8:30. The rest of the restaurant was pretty much empty and after several complaints, no one bothered to come help him. When we did get our food, which was more than two hours after we got there, my husband’s steak had a piece of plastic on it, mixed with the butter on top. The manager was called and he took it to the chef to handle the situation. The chef did come out and personally apologized and remade my husband’s meal and we were not charged for it. We all were very disappointed that no one came to help our server other than one man that did help deliver some of the dishes. The manager never came back to check on us knowing the situation and knowing all of us were very unhappy. We all thought Shane our server, did the best he could under the circumstances. The cook, even though there was an issue, handled himself well and was very apologetic. We were extremely shocked that the manager never came back to maker sure my husband was satisfied with his replaced steak. He never came back to check on any of us. Shane deserves a huge raise for working his ass off last night.
Restaurantji Recommends
Waited 15 minutes for a table. No problem. Server came relatively quick. I ordered a Pepsi and some sushi, another guest ordered street tacos. The Pepsi oddly enough tasted like green peppers. After waiting 45 minutes for the food, we left. There are better places to go.
Atmosphere: 2
Food: 1
Service: 3
Went here for my bday dinner TN and was unfortunately so unimpressed. We heard kinda good things and figured if it's expensive it can't be bad. Service was fine, but the food was like I was to a local pub and ordered a bigger. The steaks were cooked properly, but just not very good, tough, cheap tasting. Burger was overcooked and very underwhelming, sushi was 6/10. Overall just bummed. Wasnt disgusted by any means but would never ever ever return for the price and food
Atmosphere: 1
Food: 1
Service: 1
Fun experience! Come on jazz night… you won’t regret it. I would recommend trying their sushi ? especially their dynamite and volcano rolls.
Atmosphere: 5
Food: 5
Service: 4
My first time at Rockwell and I had such a great time.
The patio is a vibe. The food was amazing! Miso Shrimp Rangoons as an app and the herb marinated chicken for entree. Absolute ?
Shane was our server and he was amazing. Super nice guy and even let us chat an extra couple minutes while he was closing.
Definitely a great first experience.
Atmosphere: 5
Food: 5
Service: 5
The kitchen messed up my order and sent out the wrong food. The guac used to be really good and now it is mediocre at best. Also, the sushi is not nearly the quality it used to be and I wouldn’t order it again.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Sushi Rolls, Guacamole
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