Visiting GR to go to the zoo. Never had scooters coffee. Worst Americano I have ever had. I took one sip and through it in the garbage. My wife got an iced americano which tasted like watered down vanilla/hazelnut flavor. No coffee taste whatsoever. Maybe they forgot to add the shot. A wasted $12!
Hannah Taplin
My favorite Scooter's location in the Grand Rapids area. The service is always fast and friendly. The best post-workout and pre-errands treat.
Atmosphere: 4
Food: 5
Service: 5
Jamie Jannereth
Austin was awesome!! First time trying this morning, and he made my day! Was helpful with suggestions with food and coffee choice. Thank you for being a rockstar. You made my day with your positive attitude. Keep smiling, it's infectious!!
Atmosphere: 5
Food: 5
Service: 5
Kayla Dunn
Drive thru had AMAZING customer service!
Atmosphere: 4
Food: 4
Service: 5
Ryan Ore
This location is closed
Atmosphere: 1
Food: 1
Service: 1
Kimberley Wenger
This was an awesome Scooters. We need that after the hotel experience we had. The guy running the window showed impeccable customer service. Very friendly and attentive and there is NO doubt we got the extra 6 shots we ordered. He even knew his Scooters history.. which was interesting. 800 stores now.. wow!! With all the traveling we do, I bet we've been to most of them ? we are likely to patron 4-8 locations on trips like this one. Thanks guy.. ? Experiences like this is a reason why we will pass up 4 Starbucks to get to a Scooters.
Atmosphere: 5
Food: 5
Service: 5
Jamie
I love Scooters coffee! The PB Crunch Coffee is amazing. I've never gotten food there, so I dunno about it. It's drive-thru ONLY. Cute, tiny lil spot and the staff is so friendly!
Atmosphere: 4
Food: 4
Service: 5
Alexis Smith
Recently went through the drive through and ordered a large peach and strawberry-vertigo smoothie, i received a heavy-base fruit duo smoothie... I am lactose, so i went back through and specified no ice cream base and to have the flavors blended together. Very friendly but still received an ice cream base smoothie… I was running late for work so i didn’t have time to go back a third time.
Atmosphere: 4
Food: 1
Service: 1
Cynthia Walton
Great coffee
Atmosphere: 3
Food: 3
Service: 2
Tera Rudloff
Supposed to open at 6am. Came by at 7:15. Waited 5 minutes at drive through. No service. There’s over 6 people in the building not doing anything. No other cars in drive through. Wouldn’t recommend. Terrible service. Not able to order.
I went through the drive thru. They didn't have half of the items that we wanted. Then we ordered mini donuts and a cake bite instead of the cookies. The mini donuts and the cake bite were frozen. I am not the type of person that does reviews but this was absolutely unacceptable. My son was so disappointed. We will not be coming back.
Food: 1
Service: 1
Jen Armstrong
Great service and their coffee is amazing!! Love ordering ahead through the app!!
Atmosphere: 5
Food: 5
Service: 5
Bob Roush
Great, consistent, lattes.
Atmosphere: 5
Food: 5
Service: 5
Mia Wackley
I tried Scooters for the first time yesterday and they exceeded my expectations! The barista working the drive thru was so friendly and helpful and my drink was one of the best coffee drinks I’ve had! This will be my new go to coffee place!
Service: 5
Rachel Brinks
Disappointingly, the cinnamon cold brew (advertised on the drive thru menu) and a 1$ cup of coffee I ordered both tasted really bad. I was initially excited to try this place bc I'd never been and it looks so cute. My coffee looked good too, but tasted dirty and highly acidic. I kept on taking little sips thinking it must be me, that purchased coffee couldn't be this bad, but no. It was bad. I will however be reusing the cute cup the dollar brew came in. Customer service was good, and the drinks came out pretty fast. I would have rather they'd been enjoyable though. Bummer and a waste of 8$.
Visiting GR to go to the zoo. Never had scooters coffee. Worst Americano I have ever had. I took one sip and through it in the garbage.
My wife got an iced americano which tasted like watered down vanilla/hazelnut flavor. No coffee taste whatsoever. Maybe they forgot to add the shot. A wasted $12!
My favorite Scooter's location in the Grand Rapids area. The service is always fast and friendly. The best post-workout and pre-errands treat.
Atmosphere: 4
Food: 5
Service: 5
Austin was awesome!! First time trying this morning, and he made my day! Was helpful with suggestions with food and coffee choice. Thank you for being a rockstar. You made my day with your positive attitude. Keep smiling, it's infectious!!
Atmosphere: 5
Food: 5
Service: 5
Drive thru had AMAZING customer service!
Atmosphere: 4
Food: 4
Service: 5
This location is closed
Atmosphere: 1
Food: 1
Service: 1
This was an awesome Scooters. We need that after the hotel experience we had. The guy running the window showed impeccable customer service. Very friendly and attentive and there is NO doubt we got the extra 6 shots we ordered. He even knew his Scooters history.. which was interesting. 800 stores now.. wow!! With all the traveling we do, I bet we've been to most of them ? we are likely to patron 4-8 locations on trips like this one. Thanks guy.. ? Experiences like this is a reason why we will pass up 4 Starbucks to get to a Scooters.
Atmosphere: 5
Food: 5
Service: 5
I love Scooters coffee! The PB Crunch Coffee is amazing.
I've never gotten food there, so I dunno about it.
It's drive-thru ONLY.
Cute, tiny lil spot and the staff is so friendly!
Atmosphere: 4
Food: 4
Service: 5
Recently went through the drive through and ordered a large peach and strawberry-vertigo smoothie, i received a heavy-base fruit duo smoothie... I am lactose, so i went back through and specified no ice cream base and to have the flavors blended together. Very friendly but still received an ice cream base smoothie… I was running late for work so i didn’t have time to go back a third time.
Atmosphere: 4
Food: 1
Service: 1
Great coffee
Atmosphere: 3
Food: 3
Service: 2
Supposed to open at 6am. Came by at 7:15. Waited 5 minutes at drive through. No service. There’s over 6 people in the building not doing anything. No other cars in drive through. Wouldn’t recommend. Terrible service. Not able to order.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I went through the drive thru. They didn't have half of the items that we wanted. Then we ordered mini donuts and a cake bite instead of the cookies. The mini donuts and the cake bite were frozen. I am not the type of person that does reviews but this was absolutely unacceptable. My son was so disappointed. We will not be coming back.
Food: 1
Service: 1
Great service and their coffee is amazing!! Love ordering ahead through the app!!
Atmosphere: 5
Food: 5
Service: 5
Great, consistent, lattes.
Atmosphere: 5
Food: 5
Service: 5
I tried Scooters for the first time yesterday and they exceeded my expectations! The barista working the drive thru was so friendly and helpful and my drink was one of the best coffee drinks I’ve had! This will be my new go to coffee place!
Service: 5
Disappointingly, the cinnamon cold brew (advertised on the drive thru menu) and a 1$ cup of coffee I ordered both tasted really bad. I was initially excited to try this place bc I'd never been and it looks so cute. My coffee looked good too, but tasted dirty and highly acidic. I kept on taking little sips thinking it must be me, that purchased coffee couldn't be this bad, but no. It was bad. I will however be reusing the cute cup the dollar brew came in. Customer service was good, and the drinks came out pretty fast. I would have rather they'd been enjoyable though. Bummer and a waste of 8$.
Atmosphere: 3
Food: 1
Service: 3
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