Starbucks

187 Monroe Ave NW, Grand Rapids
(616) 774-2000

Recent Reviews

Rachel Christie

This has to be the best Starbucks I’ve ever been to! By the time the person behind me in line finished ordering, my order was ready! Super fast, efficient, and kind workers. Even though they were out of my favorite breakfast sandwich, the quality of my food and drink as well as the speed in which it was delivered makes it worth it. I loved the cute atmosphere of the cafe as well, definitely my best experience at a Starbucks!

Atmosphere: 5

Food: 5

Service: 5

TheSilly Kidd

Typical Starbucks attached to a hotel. Very nice ambience. The folks working there are fairly unsavory when they are called out on simple errors, but after a few tries to get a simple latte with whole milk went south, I just got a refund.Starbucks are a dime a dozen. The attitudes of the employees are important.

Atmosphere: 4

Food: 5

Service: 2

A A

Typical Starbucks attached to a hotel. Very nice ambience. The folks working there are fairly unsavory when they are called out on simple errors, but after a few tries to get a simple latte with whole milk went south, I just got a refund.Starbucks are a dime a dozen. The attitudes of the employees are important.

Atmosphere: 4

Food: 5

Service: 2

Claudette Lozano

Rude server - I know you’re busy but how about a smile and a just one minute instead of rudeness.

Atmosphere: 3

Food: 4

Service: 1

David Meeuwsen

Great hot

Atmosphere: 5

Food: 5

Service: 5

Phillip Brown

It was a trypical Starbucks experience. Over roasted coffee. The service was decent. We arrived 30 minutes until they closed, and they politely let us know.Parking: This location is downtown, attached to the Amway Grand Hotel. Parking isn't a concern for them.

Atmosphere: 3

Food: 2

Service: 4

Simple Master Jedi

The women here are very knowledgeable, fast, professional, and pretty cute.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mocha Frappe Without Whipped Cream

Frecky Lewis

Nice Starbucks with the standard Starbucks food and drinks. It is sort of a fun location in that it is built into the exterior of the Amway Grand Plaza Hotel. It is accessible both from the street and from the hotel lobby. It was clean and our drinks and food were prepared quickly. Seems to do a brisk business, especially on weekend mornings (no doubt helped by the hotel foot traffic!).

Kim Ellerbrock

Very busy location but got everyone in amd out quickly.

Atmosphere: 4

Food: 5

Service: 4

Mai Lee Xiong

We ordered about 7 drinks total during an event. The staff were quick, fast, and excellent customer service!

Atmosphere: 5

Food: 5

Service: 5

Dan Holmes

I'm happy this location is only about a mile from my apartment. On days when I'm feeling like I want to drink "corporate," you can find me here.The staff does a nice job of learning who you are, and being friendly.Drinks are made quicker here than almost any Starbucks I've been in. So, bravo for that.

David Neuenfeldt

The past three times that I’ve ordered food from you guys, and I order the same thing. Every time, my coffee has been spilled all over the inside of the bag, saturated all over the other two items that I commonly order. Also, the tall iced coffee that I got today was burnt beyond belief, so whoever made it absolute fail. I wasn’t really as upset about it being burnt tasting as it was all over the items that I ordered. You guys really need to figure out a different method of packaging for delivery seriously.

Atmosphere: 1

Food: 1

Service: 1

Shohrukh Aminjanov

Great place to gather with friends, and they have the best desserts!

JunHo Park

This Starbucks is GoodBecause Nice view, very kind partners, good locationsThank you kind, gentle, pretty partners!

Shari Gardner

Food was delicious! Pulled pork was perfectly tender! My daughter loved the chicken breast she ordered!

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