Starbucks
2480 Burton St SE, Grand Rapids
(616) 942-0826
Recent Reviews
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Great management and a really great team! Definitely one of the best Starbucks locations in the area!
Atmosphere: 5
Food: 5
Service: 5
FOX the barista is very personable and genuinely cares about customer service! Thanks for always showing kindness and joy fox you’re amazing 🦊
Atmosphere: 5
I live almost 2 hours from this location, I was in town with my mom when we broke down in the middle of the parking lot/intersection of Starbucks. We had to wait over around 4 hours for a tow truck, and they employees were very kind and understanding. They allowed us to stay warm in the building and gave us food on the house. Overall great customer service and a welcoming atmosphere!
Atmosphere: 5
Food: 5
Service: 5
The baristas were amazing and so kind. Shoutout to them fr
My home location. Great manager and good baristas overall.
Atmosphere: 5
Food: 5
Service: 5
Overall a good Starbucks visit. A few barista’s were smiling and cheery and a few of them (including the order taker at the register) were not. No big deal as overall a positive experience.
This location was nicely decorated for the holiday and while it was dated and worn, it was kept clean.
Tip for parking, don’t park in the spots closest to the building as you can see I did in my picture. The drive thru line is really long and you will get blocked in; people need their coffee in the morning!
Atmosphere: 4
Food: 5
Service: 4
This Starbucks has the kindest baristas ever! I always leave smiling with exactly what I ordered. (Even if it's complicated or weird)
Atmosphere: 5
Food: 5
Service: 5
I love Starbucks!! If only it wasn't soooooo expensive!!
This location is always packed, and the baristas are working their butts off to still make every drink delicious.
Atmosphere: 5
Food: 5
Service: 5
I didn’t give her a tip for a six dollar drink and she made mine with literally 70% water
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The service was great and the drinks plus pastries were amazing
Atmosphere: 5
Food: 5
Service: 5
I order the same drink everyday. This is the drink I picked up on my way to work it’s supposed to look like the second image, I did not have time to have them remake it… So I had milk instead of matcha yesterday.
Food: 1
Service: 1
Paul is elite guy knows everything
Atmosphere: 5
Food: 5
Service: 5
Went to this location for the first time, terrible customer service. SIX baristas behind the counter, took them 2-3 minutes to even greet me and take my order as I stood at the register. Coming from a former SSV I know they’re trained to be better than that, but that’s what I got. After I received my drink I stood there again trying to ask for a straw while being completely ignored by all SIX baristas.
Atmosphere: 1
Food: 3
Service: 1
2 people working on Father’s Day at 12pm. Staff was working as fast as they could but 2 people on one of the busiest days of the week and a holiday is completely unacceptable. Management do better!
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