Starbucks

227 Winter Ave NW, Grand Rapids
(616) 331-7835

Recent Reviews

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Ka Thao

Please note: I don't get food here so my rating is neutral.

I’ve been here many times; I always end up learning something new with each visit. The service has generally been good; most of the staff don’t really interact much with customers. Still, there’s usually at least one person who greets you, which is nice.

Since this location is not corporate owned, you can’t use Starbucks promotional codes or participate in certain campaigns such as the free red cup event. Funny enough, I was able to use app codes here in the past both online and in person; it seems management has since changed the policy. Who knows. Either way, you can still use codes when ordering directly through the app.

This store is also cashless; they only accept card payments. They don’t take PayPal directly; if you load money onto a Starbucks card through the app, they’ll accept it. It’s just how their system works.

One time, I accidentally placed an order at the wrong location; they still went ahead and made my drink anyway, which I really appreciated. I also learned that any drinks not picked up within 15 minutes are thrown away.

The store itself is usually clean; the bathrooms are also clean. There’s a small bookshelf where you can take or leave a book for others, which is a thoughtful touch.

Parking can be a bit tricky. There are a few free spots directly in front of the store for 15 minutes; one spot is reserved for first responders. The rest of the parking is not free; the university parking staff do check often and issue tickets. There’s an app available for paid parking.

Overall, this location has its quirks; I hope this review covers everything you might want to know before visiting.

Atmosphere: 4

Food: 3

Service: 4

Kerri Winright

Friendly got my drink right

Service: 5

Rose

The baristas that are usually there are so awesome! they are so kind and super friendly, very easy to talk to. I forgot a food item that I ordered once and they chased me down outside to make sure I didn’t leave with out it! This is my favorite starbucks to come to, the environment is super chill and welcoming which I love

Atmosphere: 5

Food: 4

Service: 5

Precision Remodeling and Design LLC Shawn Kenyon

Most unreliable Starbucks closes when hours are posted open.
Today closed at 3pm because of weather per the note on the door, yes it's cold in December but the roads are clear.

I drive all the way here and a sign on the door says it's closed. I have tried going here 2 times I have never been able to buy anything. The owner should really look for some dedicated staff.

AshlynLemieux

Most of the cup is full of ice. Even if I order light ice it’s at least half ice. It’s just too much.

Atmosphere: 3

Food: 1

Service: 2

Cierra Hubbell

I normally don’t care much to write a review but I was so taken off guard by the rudeness from this staff. The few times I’ve gone to this Starbucks for pick up they have always acted like I’m a burden to the conversation between coworkers. Sure, it’s a pick up order, I don’t expect much interaction. However when I asked for a second straw and I have eyes rolled at me, I can’t ignore that. Maybe take a two minute break from talking with eachother to make sure your customers are taken care of? Just a thought.

Atmosphere: 2

Food: 5

Service: 1

Tanishq Daniel

Great vibes, baristas are cool, could totally spend the whole day here. AT STARBUCKS TRYNA GET SOME BUCKS 🗣️🗣️🗣️

tate perez

this place ROCKS my SOCKS off!!!!

Laurel Welkey

Hunter is great.

Atmosphere: 5

Food: 5

Service: 5

Alec Falicki

I normally choose this location over any other Starbucks location. The staff are nice and it usually has slower foot traffic. However, the excessive use of their loud vacuums during peak study hours (even if there are few people in the store) is very disruptive. I would think that this could wait until closing.

Ezra Logan

Great store, employees are always very kind & greet you right away. They're never super busy when I've gone, which helps

Atmosphere: 5

Food: 5

Service: 5

Tyler Long

I spilled my drinks, and they replaced them for free outstanding customer service! Thanks to the tall girl with glasses!!

Cullin

Great Location! (I was not paid for this endorsement)

Andrew Tuinenga

Great location!

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