Subway
4750 Cascade Rd SE, Grand Rapids
(616) 940-1050
Recent Reviews
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I came this morning and there was a terrible mess. I didn’t like shopping at this location. I eat at Subway often, so I can’t help but mention that this place was very untidy. The manager should speak with their staff to make sure this doesn’t happen.
Atmosphere: 1
Food: 4
Service: 2
My wife experienced severe food poisoning symptoms immediately after eating here. This Subway is not maintaining safe food handling practices.
Food: 1
Is always a go to spot if I want some subway, its close to center of a lot of spots and houses, so easy to grab on the way. I usually do order to go, so I don't eat in a lot. But they make quality subs, and are most of the time pretty fast with them.
Also use subway coupon codes to save money or get extra, there is usually a couple active per month
Atmosphere: 4
Food: 5
Service: 5
Called to get a refund on 4 of the 8 sandwiches I ordered. The four that made people sick had cucumbers on them. From the start the sandwich tasted awful and my daughters immediately knew it was the cucumbers. They would not refund me because i complained one day too late. NEVER eating here again!
Food: 1
Very disappointing. Had a very rotten taste from the sandwich, did discover with all of family’s sandwiches the cucumbers were rotten. Did not get a refund. Health department will be notified.
I had a very disappointing experience at this Subway location. From the moment I walked in, there was no greeting or acknowledgment. I was placing my order while attending phone call but clearly giving my order, and instead of respectfully taking my order, the staff member stopped midway to handle another order. When she returned, I asked her to toast my bread, and she suddenly started raising her voice, telling me she doesn’t serve customers who are on the phone. She continued mumbling and making rude remarks, which was completely unnecessary and unprofessional. It’s not her place to comment on what a customer is doing—as long as I’m placing my order clearly, it should be followed.
Service: 1
Our favorite Subway!
Atmosphere: 5
Food: 5
Service: 5
Online pickup order was completely wrong and poor
Atmosphere: 1
Food: 1
Service: 1
Would have been nicer if I had a whole bun on the roast beef. I'll try them again- when I have a decent coupon I guess.
Parking: Plenty of parking in lot adjacent to building
Wheelchair accessibility: You could get in with wheel chair
Atmosphere: 3
Food: 3
Service: 4
The bread was hard as a rock, dry and no way had enough beef.
Atmosphere: 4
Food: 2
Service: 2
Recommended dishes: Roast Beef
Restaurantji Recommends
On Sunday 09/10/2023 placed an order online, went to store to pick it up. there has a lot of people who are waiting in the line, but only one employee, one lady, was working over there. Apparently my order was not making yet. I was waiting till my turn.At my turn, she was doing my order which has two foot-long sub, while reading the order information, back and forth. I thought it may help to just tell her what I ordered, so I did start to tell her the order. While I just said one item, she replied to me "I CAN READ" . Wow, I just wanted to help because a lot of people were waiting in the line. OK, I shut my mouth up till she finished the order.While she wrapped the sub for me, a lot of ingredients from the sub fall out from the sub, she just completely ignored it and threw them to the trash bin. Another "Wow".It maybe the last time to order anything from this location since there has more subway locations around this region.
Atmosphere: 1
Food: 3
Service: 1
That new garlic roast beef sandwich... terrible. I never throw food away, needlessly. This selection needed it. The meat was flavorless and lacked ANY chew. Like meat paste.
Atmosphere: 5
Food: 2
Service: 5
Good sandwiches
Not open at scheduled times
Great service. Everything was good and fresh. ?
Wheelchair accessibility: Excellent parking for accessible van with ramp!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oatmeal Raisin
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