Took a minute to find the tuna. Very sad. I usually love the tuna here.
Atmosphere: 3
Food: 2
Service: 3
adrian
So far worst subway ive been too in michigan they need to have better customer service
Hanna W
My coworkers and I loved this location for great service and employee Shelley knows understand customers service and knows position control of food. Her warm personality keep us coming back to see Shelley again.
Jason
This location has the best management in the past I would go and the employees acted like they hated their jobs under this new guy they act as if they want to be there. He is Always friendly and consistent!!!
Atmosphere: 5
Food: 5
Service: 5
Nick P
Consistent sub at most stores.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Rotisserie-Style Chicken
John Kellogg
Placed a pickup order everyday the last 2 weeks. Food is always ready and very good. Consistency!
mecafik
I mean, processed fast food will always taste like garbage, but the service was cool I guess.
Dawn Shattuck
It's very rare these days to get good customer service. So, today when I went to this Subway to get lunch and received it... I had to share. All the ladies working were so friendly! I appreciate it this day and age when people aren't so nice. Great experience and I will be back. Thank you!
Haidar Alalikhan
Afternoon female manager was absolutely disrespectful for no reason whatsoever, seemed like she was on drugs definitely something off about her she got even more mad when I threatened to call corporate and demanded a refund. take your business elsewhere if you want to be respected.
Don’t order 20-30 minutes ahead because they still won’t have it ready for you as you stand there and watch everyone you got there before get there food and leave
Atmosphere: 1
Food: 1
Service: 1
Charles Krohn
I have been to this Subway many times in the past. However, yesterday 4/10, I came by in the evening to get a sub for my son. The two employees were having a loud conversation in the back, and one of them peered out at me 3 different times, and did not acknowledge me nor the person behind me in line at all, despite looking right at us. After waiting for several minutes, I left and went to Taco Johns, which was delicious by the way. I think I'll just find another Subway to go to next time.
Atmosphere: 1
Food: 4
Service: 1
Buck Stallion
A Subway Gem at 4919 Town Center, Grand Rapids, MIDuring a recent visit to Grand Rapids, Michigan, I stumbled upon a hidden gem that I couldn't wait to share my positive experience about. Tucked inside a gas station at 4919 Town Center, I had the pleasure of dining at Subway, and my visit was made even more memorable thanks to the exceptional service provided by Server 24309.First and foremost, I was impressed with the clean and well-maintained environment of this Subway location. The gas station setting might lead one to expect less, but this Subway was a delightful surprise. It was spotless, well-organized, and had a cozy ambiance that made me feel comfortable while I enjoyed my meal.What truly set this Subway apart, however, was the exceptional service provided by Server 24309. From the moment I stepped in, they greeted me with a warm and welcoming smile, setting a positive tone for the entire experience. Their knowledge of the menu was outstanding, and they patiently guided me through the various options, helping me craft the perfect sandwich to my liking.Not only was the service swift, but it was also executed with precision. Server 24309 handled my order with the utmost care, ensuring that my sandwich was not only delicious but also beautifully presented. Their attention to detail was remarkable, and it was clear that they took pride in their work.I must commend Server 24309 for their friendly and professional demeanor. Throughout my visit, they checked on me to make sure I had everything I needed, and their genuine concern for customer satisfaction was evident. It's rare to find such dedicated and friendly service, and it truly made my dining experience special.As for the food itself, Subway's classic freshness and flavor were present in every bite. My sandwich was made exactly as I requested, and it was a delightful treat. The wide array of fresh toppings and bread choices allows for a truly customized dining experience, and the quality was consistently high. I got a double meat Beast footlong!My visit to the Subway at 4919 Town Center in Grand Rapids, Michigan, was an unexpected delight. It was a testament to the fact that excellent service can be found in the most unexpected places. I want to extend my heartfelt thanks to Server 24309 for going above and beyond to make my dining experience memorable. If you find yourself in the area and craving a fresh and customizable meal with a side of exceptional service, this Subway location is a must-visit.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak & Cheese
Buthaina Alhamza
Very nice place customer-oriented food is good ?
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Subway Club
Michael Cooper (UndeadCooper)
The afternoon lady is extremely great! As a regular she remembers my order and does a great job.
Took a minute to find the tuna. Very sad. I usually love the tuna here.
Atmosphere: 3
Food: 2
Service: 3
So far worst subway ive been too in michigan they need to have better customer service
My coworkers and I loved this location for great service and employee Shelley knows understand customers service and knows position control of food. Her warm personality keep us coming back to see Shelley again.
This location has the best management in the past I would go and the employees acted like they hated their jobs under this new guy they act as if they want to be there. He is Always friendly and consistent!!!
Atmosphere: 5
Food: 5
Service: 5
Consistent sub at most stores.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Rotisserie-Style Chicken
Placed a pickup order everyday the last 2 weeks. Food is always ready and very good. Consistency!
I mean, processed fast food will always taste like garbage, but the service was cool I guess.
It's very rare these days to get good customer service. So, today when I went to this Subway to get lunch and received it... I had to share. All the ladies working were so friendly! I appreciate it this day and age when people aren't so nice. Great experience and I will be back. Thank you!
Afternoon female manager was absolutely disrespectful for no reason whatsoever, seemed like she was on drugs definitely something off about her she got even more mad when I threatened to call corporate and demanded a refund. take your business elsewhere if you want to be respected.
Atmosphere: 1
Food: 1
Service: 1
I ordered tuna salad and love it a lot
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Don’t order 20-30 minutes ahead because they still won’t have it ready for you as you stand there and watch everyone you got there before get there food and leave
Atmosphere: 1
Food: 1
Service: 1
I have been to this Subway many times in the past. However, yesterday 4/10, I came by in the evening to get a sub for my son. The two employees were having a loud conversation in the back, and one of them peered out at me 3 different times, and did not acknowledge me nor the person behind me in line at all, despite looking right at us. After waiting for several minutes, I left and went to Taco Johns, which was delicious by the way. I think I'll just find another Subway to go to next time.
Atmosphere: 1
Food: 4
Service: 1
A Subway Gem at 4919 Town Center, Grand Rapids, MIDuring a recent visit to Grand Rapids, Michigan, I stumbled upon a hidden gem that I couldn't wait to share my positive experience about. Tucked inside a gas station at 4919 Town Center, I had the pleasure of dining at Subway, and my visit was made even more memorable thanks to the exceptional service provided by Server 24309.First and foremost, I was impressed with the clean and well-maintained environment of this Subway location. The gas station setting might lead one to expect less, but this Subway was a delightful surprise. It was spotless, well-organized, and had a cozy ambiance that made me feel comfortable while I enjoyed my meal.What truly set this Subway apart, however, was the exceptional service provided by Server 24309. From the moment I stepped in, they greeted me with a warm and welcoming smile, setting a positive tone for the entire experience. Their knowledge of the menu was outstanding, and they patiently guided me through the various options, helping me craft the perfect sandwich to my liking.Not only was the service swift, but it was also executed with precision. Server 24309 handled my order with the utmost care, ensuring that my sandwich was not only delicious but also beautifully presented. Their attention to detail was remarkable, and it was clear that they took pride in their work.I must commend Server 24309 for their friendly and professional demeanor. Throughout my visit, they checked on me to make sure I had everything I needed, and their genuine concern for customer satisfaction was evident. It's rare to find such dedicated and friendly service, and it truly made my dining experience special.As for the food itself, Subway's classic freshness and flavor were present in every bite. My sandwich was made exactly as I requested, and it was a delightful treat. The wide array of fresh toppings and bread choices allows for a truly customized dining experience, and the quality was consistently high. I got a double meat Beast footlong!My visit to the Subway at 4919 Town Center in Grand Rapids, Michigan, was an unexpected delight. It was a testament to the fact that excellent service can be found in the most unexpected places. I want to extend my heartfelt thanks to Server 24309 for going above and beyond to make my dining experience memorable. If you find yourself in the area and craving a fresh and customizable meal with a side of exceptional service, this Subway location is a must-visit.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak & Cheese
Very nice place customer-oriented food is good ?
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Subway Club
The afternoon lady is extremely great! As a regular she remembers my order and does a great job.
Atmosphere: 4
Food: 5
Service: 5
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