I have been to this Subway many times in the past. However, yesterday 4/10, I came by in the evening to get a sub for my son. The two employees were having a loud conversation in the back, and one of them peered out at me 3 different times, and did not acknowledge me nor the person behind me in line at all, despite looking right at us. After waiting for several minutes, I left and went to Taco Johns, which was delicious by the way. I think I'll just find another Subway to go to next time.
Atmosphere: 1
Food: 4
Service: 1
Buck Stallion
A Subway Gem at 4919 Town Center, Grand Rapids, MIDuring a recent visit to Grand Rapids, Michigan, I stumbled upon a hidden gem that I couldn't wait to share my positive experience about. Tucked inside a gas station at 4919 Town Center, I had the pleasure of dining at Subway, and my visit was made even more memorable thanks to the exceptional service provided by Server 24309.First and foremost, I was impressed with the clean and well-maintained environment of this Subway location. The gas station setting might lead one to expect less, but this Subway was a delightful surprise. It was spotless, well-organized, and had a cozy ambiance that made me feel comfortable while I enjoyed my meal.What truly set this Subway apart, however, was the exceptional service provided by Server 24309. From the moment I stepped in, they greeted me with a warm and welcoming smile, setting a positive tone for the entire experience. Their knowledge of the menu was outstanding, and they patiently guided me through the various options, helping me craft the perfect sandwich to my liking.Not only was the service swift, but it was also executed with precision. Server 24309 handled my order with the utmost care, ensuring that my sandwich was not only delicious but also beautifully presented. Their attention to detail was remarkable, and it was clear that they took pride in their work.I must commend Server 24309 for their friendly and professional demeanor. Throughout my visit, they checked on me to make sure I had everything I needed, and their genuine concern for customer satisfaction was evident. It's rare to find such dedicated and friendly service, and it truly made my dining experience special.As for the food itself, Subway's classic freshness and flavor were present in every bite. My sandwich was made exactly as I requested, and it was a delightful treat. The wide array of fresh toppings and bread choices allows for a truly customized dining experience, and the quality was consistently high. I got a double meat Beast footlong!My visit to the Subway at 4919 Town Center in Grand Rapids, Michigan, was an unexpected delight. It was a testament to the fact that excellent service can be found in the most unexpected places. I want to extend my heartfelt thanks to Server 24309 for going above and beyond to make my dining experience memorable. If you find yourself in the area and craving a fresh and customizable meal with a side of exceptional service, this Subway location is a must-visit.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak & Cheese
Buthaina Alhamza
Very nice place customer-oriented food is good ?
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Subway Club
Michael Cooper (UndeadCooper)
The afternoon lady is extremely great! As a regular she remembers my order and does a great job.
Atmosphere: 4
Food: 5
Service: 5
Ruben Garza
I asked for a protein bowl. And let me tell you she was mad throwing my tomatoes in the bowl, threw everything in there. But what can I say I would not go here again bad service 6/25/23 around 3 pm.
sharp S
the slowest subway. 1 person making subs and a long line then he does online orders which makes line longer... just slow as hell there 25 min... dint waste your time
Atmosphere: 1
Food: 3
Service: 1
Jay W
They fully didn't wanna take my order and acted weird while I was standing there. This is what happens when young ppl are in charge . ?
Ed Bement
That particular location I like the best, 60th and Broadmoor
Josiah Evans
It's completely understandable to be out of things for lunch but the attitudes of the employees was straight up deplorable from loud sighs when a customer is giving their order to the cussing to shut up to other co workers, made it a very unpleasant visit. I didn't even order in fear of dealing with the obvious disrespect that was displayed to the other customers. Hoping this was just a bad day and not just an extremely poor work environment.
Kurt S
Nothing out of the ordinary for a Subway.Great sandwich.Service was what kept me from leaving a 5 - I waited about 2mins waiting for the sandwich expert to emerge from the back office.
I hate going to any subway, 100% because of the staff. I have never been to a subway where the staff has been friendly. I'm new to town, and decided to grab subway real quick, cause its close to my house. These employees are great! And quick! I'll keep coming back!
JC Chapman
ordered the boss and all i got was sauce and meatballs and the lady says it just said regular but on my phone it says boss and i paid the boss price skip this place
Jennifer Aiello
I hate going to any subway, 100% because of the staff. I have never been to a subway where the staff has been friendly. I'm new to town, and decided to grab subway real quick, cause its close to my house. These employees are great! And quick! I'll keep coming back!
Rodolfo Cano
Cam was polite, efficient and gave me an accurate order :)
I have been to this Subway many times in the past. However, yesterday 4/10, I came by in the evening to get a sub for my son. The two employees were having a loud conversation in the back, and one of them peered out at me 3 different times, and did not acknowledge me nor the person behind me in line at all, despite looking right at us. After waiting for several minutes, I left and went to Taco Johns, which was delicious by the way. I think I'll just find another Subway to go to next time.
Atmosphere: 1
Food: 4
Service: 1
A Subway Gem at 4919 Town Center, Grand Rapids, MIDuring a recent visit to Grand Rapids, Michigan, I stumbled upon a hidden gem that I couldn't wait to share my positive experience about. Tucked inside a gas station at 4919 Town Center, I had the pleasure of dining at Subway, and my visit was made even more memorable thanks to the exceptional service provided by Server 24309.First and foremost, I was impressed with the clean and well-maintained environment of this Subway location. The gas station setting might lead one to expect less, but this Subway was a delightful surprise. It was spotless, well-organized, and had a cozy ambiance that made me feel comfortable while I enjoyed my meal.What truly set this Subway apart, however, was the exceptional service provided by Server 24309. From the moment I stepped in, they greeted me with a warm and welcoming smile, setting a positive tone for the entire experience. Their knowledge of the menu was outstanding, and they patiently guided me through the various options, helping me craft the perfect sandwich to my liking.Not only was the service swift, but it was also executed with precision. Server 24309 handled my order with the utmost care, ensuring that my sandwich was not only delicious but also beautifully presented. Their attention to detail was remarkable, and it was clear that they took pride in their work.I must commend Server 24309 for their friendly and professional demeanor. Throughout my visit, they checked on me to make sure I had everything I needed, and their genuine concern for customer satisfaction was evident. It's rare to find such dedicated and friendly service, and it truly made my dining experience special.As for the food itself, Subway's classic freshness and flavor were present in every bite. My sandwich was made exactly as I requested, and it was a delightful treat. The wide array of fresh toppings and bread choices allows for a truly customized dining experience, and the quality was consistently high. I got a double meat Beast footlong!My visit to the Subway at 4919 Town Center in Grand Rapids, Michigan, was an unexpected delight. It was a testament to the fact that excellent service can be found in the most unexpected places. I want to extend my heartfelt thanks to Server 24309 for going above and beyond to make my dining experience memorable. If you find yourself in the area and craving a fresh and customizable meal with a side of exceptional service, this Subway location is a must-visit.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak & Cheese
Very nice place customer-oriented food is good ?
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Subway Club
The afternoon lady is extremely great! As a regular she remembers my order and does a great job.
Atmosphere: 4
Food: 5
Service: 5
I asked for a protein bowl. And let me tell you she was mad throwing my tomatoes in the bowl, threw everything in there. But what can I say I would not go here again bad service 6/25/23 around 3 pm.
the slowest subway. 1 person making subs and a long line then he does online orders which makes line longer... just slow as hell there 25 min... dint waste your time
Atmosphere: 1
Food: 3
Service: 1
They fully didn't wanna take my order and acted weird while I was standing there. This is what happens when young ppl are in charge . ?
That particular location I like the best, 60th and Broadmoor
It's completely understandable to be out of things for lunch but the attitudes of the employees was straight up deplorable from loud sighs when a customer is giving their order to the cussing to shut up to other co workers, made it a very unpleasant visit. I didn't even order in fear of dealing with the obvious disrespect that was displayed to the other customers. Hoping this was just a bad day and not just an extremely poor work environment.
Nothing out of the ordinary for a Subway.Great sandwich.Service was what kept me from leaving a 5 - I waited about 2mins waiting for the sandwich expert to emerge from the back office.
Restaurantji Recommends
I hate going to any subway, 100% because of the staff. I have never been to a subway where the staff has been friendly. I'm new to town, and decided to grab subway real quick, cause its close to my house. These employees are great! And quick! I'll keep coming back!
ordered the boss and all i got was sauce and meatballs and the lady says it just said regular but on my phone it says boss and i paid the boss price skip this place
I hate going to any subway, 100% because of the staff. I have never been to a subway where the staff has been friendly. I'm new to town, and decided to grab subway real quick, cause its close to my house. These employees are great! And quick! I'll keep coming back!
Cam was polite, efficient and gave me an accurate order :)
Fast service!!