Subway
365 Fuller Ave NE, Grand Rapids
(616) 454-3330
Recent Reviews
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Ordered delivery. Came quickly but my Gatorade was missing. Subway app has no way to declare missing items. I tried to call the store and follow the prompts to talk to someone only to immediately have the call drop/hang up with no answer.
Food: 4
Service: 1
It's an average Subway. The menu has only gotten more complicated over time, and I hate that when you order something "as shown on the menu," they still insist you tell them every ingredient you want on the sandwich.
Parking: It's a small, shared lot.
Atmosphere: 3
Food: 3
Service: 3
They completely messed up my order, I even called to see if I could get a refund and the line seriously disconnected. They really cut the lines to not answer complaints. Was missing lettuce, tomato, and the honey mustard i asked for was mayonnaise. The workers looked new
Atmosphere: 1
Food: 1
Service: 1
Can’t call the place to see if they’ve got soup or not today - god forbid any of these subway were uniform in what they have
Service: 1
As soon as you walk in…you’ll know when to walk back out. New ownership I believe and it’s highly questionable
Atmosphere: 1
Food: 1
Service: 3
Workers was amazing for my family what an amazing crew
The employees are so nice, the food was amazing, the customer service was outstanding .
Atmosphere: 5
Food: 5
Service: 5
I pulled up to the restaurant at 9:40 PM. I noticed the lights on but the sign was off. The tag on the door says that they are open till 10 PM. When I got ready to walk up they shut the lights off. As I pulled off, they turned the lights back on. I started recording a video and they ran in head. I started recording a video and they ran & hid This is very unacceptable. I would like to hear from corporate or management.
Atmosphere: 1
Service: 1
Clean but they got our mobile order wrong
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Veggie Delite
Food was fantastic. Very clean inside. Very polite server. Accosted by beggars outside. Otherwise I would have given 5 stars.
Parking: Clean, clearly marked parking lot.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club
Restaurantji Recommends
This location is compromised. As of late they have only been hiring Indians (dot heads) who barely speak English. The place is a mess. They got my order wrong 3 times in a row. And they keep running out of simple ingredients. I won't go there anymore until they start getting American workers back.
Atmosphere: 1
Food: 1
Service: 1
The food is fresh and tastes good, but their customer service is lacking very much.
Atmosphere: 1
Food: 4
Service: 1
Service sucked worst I’ve ever seen in my life the sub bun was not what I asked for and the worker do not even have any idea how to make it I asked for bacon added and got the bacon totally separate from my sandwich the sub countertop was very nasty so bad I will never go to that subway again really need to get a wet floor sign put out walked in and no wet floor sign anywhere but the floor was super wet and then to see flys all over on the counter by the so called fresh food no way
Gave it a shot but I’ve bad experiences at subways for quite awhile. This location only had two bread options, and no chicken or steak. So over half their menu wasn’t available. This had happened to me before. Subway has to get better.
Atmosphere: 3
Food: 3
Service: 1
They suck 20min wait they are slow will never come back here
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