Subway

2232 Plainfield Ave NE, Grand Rapids
(616) 365-1700

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Recent Reviews

Always receive phenomenal service when visiting this location. However the understaffing is borderline ridiculous. I've never seen more than one employee during the evening shift, often with a line to the door. Regardless of the stressful situation they are obviously under, each customer is greeted with a warm greeting and welcoming smile.
I was just at this location and there was only one person working, and she handled the small rush like a champ! I work in the service industry and understand how it can feel when your by yourself. She did such a great job and didn't show any frustration.
I was just in this store and because of the dinner rush they were incredibly busy and even though the stress could have gotten to the girl that was helping me she gave the best customer service! She even told those waiting that she would get to them as soon as possible and kept people updated politely to address the people waiting in a positive manner. I wish I would have caught her name! She did a great job!!! The guy ringing me up was equally as polite! I have other Subways...

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