Came in late at night and Ken was awesome. Really helpful and made sure I had everything I needed. I appreciated that after a long day of travel.
Atmosphere: 5
Food: 5
Service: 5
Brianna Hansen
Bruh, you gave my boi the wrong order and it was no bueno :c
Atmosphere: 3
Food: 1
Service: 2
John Robinson
Absolute bottom of the barrel establishment. Submitted a mobile order around noon, it said to come for pickup at 1215. Show up to the restaurant to a mild crowd, maybe 3 cars in the driveway.
As I waited for my food (and waited) I started noticing people coming in and ordering food at the kiosk, getting their food, and then leaving. After 15 minutes standing there (by now after 1230) I was finally able to get someone’s attention and was told “just be patient…you see we busy”. And while yes, there orders coming in, I’m not sure what else staff would expect in during the lunch rush.
The entire time I stood there (25 minutes by the time they gave me my food at 1238) there was zero attention paid to any customers needs in the dining room. The girl running food was whispering names and then walking away so no one knew theirs was even ready. There was an old lady struggling to use the kiosk getting told to just figure it out, had to be helped by other customers.
All in all I had a 30 minute window into one of the worst run fast food establishments I’ve ever seen. Corporate needs to get in here and help these people. Definitely don’t come during lunch time and expect to leave with food within a half hour.
Atmosphere: 1
Food: 1
Service: 1
David Uitdeflesch
The front counter person asked us to use the kosick which wasn't a big deal except there were no other people in the place. Food came in adequate time although not exactly fast. It is a rare occasion to go fast food but basically was what you would expect.
Atmosphere: 3
Food: 4
Service: 3
Toby Thompson
So slow
Service: 1
Kartik Patel
Couldn't find the order, then took forever to make the food. Once made - it was nothing short of crappy.
Atmosphere: 2
Food: 1
Service: 2
Lindsey
I haven't had problems before but i went through the drive through, and i had asked a question about the freeze drinks and i got cut off and the lady was extremely disrespectful and had such a rude tone. I understand they weren’t available but that could have been such a nicer experience than what it was. I didn't even get a chance to ask for hot sauce as she shoved my food in my face and said “here.”…. Then my tacos were made wrong and i wasn't going back through to deal with more disrespect. Just super disappointed ):
Stacey Blevins
It was a long line but the worker at the window was very nice.
Food: 4
Service: 4
David Be
Bahamas Frosty mount dew was nasty
Brendan Costa
I had to give a rim job to the fiesta potatoes bc they forgot to give me a fork. They were pretty fire
This taco bell is the worst in the city; consistently makes food wrong (doesn't take off requested ingredients, swaps orders and items with other customers, messy/open wrappers that spill everywhere), treats customers Rudely, and never fails to be a mess inside.
Dalton Baty
Best taco bell in grandrapids all the others just don't do it like this one does.
Marshall Newhall
Always good at taco bell Well most of the time🙃
Layla Dino
White young lady working the drive thru window was very very disrespectful. Her attitude was just unprofessional. I checked in with my check in code and ordered on top of that . She yet still proceeded to tell me I have to go back in line just for the drink that I ordered as a free reward. (keep in mind it was sitting at the window when we pulled up for the first time) As we pull back up (the second time) I thought she was going to get a new one and she grabbed the one that was sitting there from before. The line wasn’t big only 3 cars but unbelievable. We should give her some feedback for her behavior. I don’t EVER leave reviews but this was just stupid.
Came in late at night and Ken was awesome. Really helpful and made sure I had everything I needed. I appreciated that after a long day of travel.
Atmosphere: 5
Food: 5
Service: 5
Bruh, you gave my boi the wrong order and it was no bueno :c
Atmosphere: 3
Food: 1
Service: 2
Absolute bottom of the barrel establishment. Submitted a mobile order around noon, it said to come for pickup at 1215. Show up to the restaurant to a mild crowd, maybe 3 cars in the driveway.
As I waited for my food (and waited) I started noticing people coming in and ordering food at the kiosk, getting their food, and then leaving. After 15 minutes standing there (by now after 1230) I was finally able to get someone’s attention and was told “just be patient…you see we busy”. And while yes, there orders coming in, I’m not sure what else staff would expect in during the lunch rush.
The entire time I stood there (25 minutes by the time they gave me my food at 1238) there was zero attention paid to any customers needs in the dining room. The girl running food was whispering names and then walking away so no one knew theirs was even ready. There was an old lady struggling to use the kiosk getting told to just figure it out, had to be helped by other customers.
All in all I had a 30 minute window into one of the worst run fast food establishments I’ve ever seen. Corporate needs to get in here and help these people. Definitely don’t come during lunch time and expect to leave with food within a half hour.
Atmosphere: 1
Food: 1
Service: 1
The front counter person asked us to use the kosick which wasn't a big deal except there were no other people in the place. Food came in adequate time although not exactly fast. It is a rare occasion to go fast food but basically was what you would expect.
Atmosphere: 3
Food: 4
Service: 3
So slow
Service: 1
Couldn't find the order, then took forever to make the food. Once made - it was nothing short of crappy.
Atmosphere: 2
Food: 1
Service: 2
I haven't had problems before but i went through the drive through, and i had asked a question about the freeze drinks and i got cut off and the lady was extremely disrespectful and had such a rude tone. I understand they weren’t available but that could have been such a nicer experience than what it was. I didn't even get a chance to ask for hot sauce as she shoved my food in my face and said “here.”…. Then my tacos were made wrong and i wasn't going back through to deal with more disrespect. Just super disappointed ):
It was a long line but the worker at the window was very nice.
Food: 4
Service: 4
Bahamas Frosty mount dew was nasty
I had to give a rim job to the fiesta potatoes bc they forgot to give me a fork. They were pretty fire
Restaurantji Recommends
This taco bell is the worst in the city; consistently makes food wrong (doesn't take off requested ingredients, swaps orders and items with other customers, messy/open wrappers that spill everywhere), treats customers Rudely, and never fails to be a mess inside.
Best taco bell in grandrapids all the others just don't do it like this one does.
Always good at taco bell
Well most of the time🙃
White young lady working the drive thru window was very very disrespectful. Her attitude was just unprofessional. I checked in with my check in code and ordered on top of that . She yet still proceeded to tell me I have to go back in line just for the drink that I ordered as a free reward. (keep in mind it was sitting at the window when we pulled up for the first time) As we pull back up (the second time) I thought she was going to get a new one and she grabbed the one that was sitting there from before. The line wasn’t big only 3 cars but unbelievable. We should give her some feedback for her behavior. I don’t EVER leave reviews but this was just stupid.
Nice and quick service. The food was as expected.
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