Taco Bell

6010 28th St SE, Grand Rapids
(616) 942-8661

Recent Reviews

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Jayden Plotkin

I asked for no tomatoes and onion on my burrito supreme because I’m allergic. I also asked for a CRUNCHY taco to go with my #3 meal. They gave me a burrito supreme with onion and tomato on it. They also gave me a soft taco and there was a long red piece of hair in it!!!!

Atmosphere: 1

Food: 1

Service: 1

DavidRay Runyon

Best TB in west Michigan, flawless service and food prep. An icon and roll model for others (looking at you Michigan st.)

Kristen S

Solid Taco Bell. Staff is efficient and food orders have been correct.

Food: 5

Service: 5

Nonya Beezwax

Congratulations Taco Bell. If your goal was to make visiting your restaurants completely impersonal you’ve achieved your goal. Also no clean tables. Floor is dirty. Employees yelling to each other definitely sets the mood for a nice quiet lunch. Then again it’s not like the drive thru is any better.

Atmosphere: 1

Food: 3

Service: 1

Casey Skelton

Very clean and the people were great.

Atmosphere: 5

Food: 5

Service: 5

T H

The ordering experience is trash. If you don't want to stumble through the kiosks the employees will just avoid eye contact with you until you take the hint

Atmosphere: 1

Food: 3

Service: 1

Gregg

I’ve had multiple bad experiences in as many years. Once they stopped serving breakfast early and today they were closed dispite allowing me to place on online order. This type of repeated crap is how you loose otherwise loyal customers. Now I have to fight with my bank for a refund.

Atmosphere: 1

Food: 1

Service: 1

A

Horrible service! Placed an online order, they made literally everything wrong. I was treated extremely rude by the staff. This has happened almost everytime I have been to this location, where the staff is either rude or my order is wrong or cold.

Atmosphere: 1

Food: 1

Service: 1

Bob Zomermaand

Hey there, we stopped at the bell to get a little lunch. Surprisingly tasty food, ok service, and no atmosphere. So since that is what we expected, it was four star!

Atmosphere: 2

Food: 5

Service: 3

C

Came in late at night and Ken was awesome. Really helpful and made sure I had everything I needed. I appreciated that after a long day of travel.

Atmosphere: 5

Food: 5

Service: 5

Brianna Hansen

Bruh, you gave my boi the wrong order and it was no bueno :c

Atmosphere: 3

Food: 1

Service: 2

John Robinson

Absolute bottom of the barrel establishment. Submitted a mobile order around noon, it said to come for pickup at 1215. Show up to the restaurant to a mild crowd, maybe 3 cars in the driveway.

As I waited for my food (and waited) I started noticing people coming in and ordering food at the kiosk, getting their food, and then leaving. After 15 minutes standing there (by now after 1230) I was finally able to get someone’s attention and was told “just be patient…you see we busy”. And while yes, there orders coming in, I’m not sure what else staff would expect in during the lunch rush.

The entire time I stood there (25 minutes by the time they gave me my food at 1238) there was zero attention paid to any customers needs in the dining room. The girl running food was whispering names and then walking away so no one knew theirs was even ready. There was an old lady struggling to use the kiosk getting told to just figure it out, had to be helped by other customers.

All in all I had a 30 minute window into one of the worst run fast food establishments I’ve ever seen. Corporate needs to get in here and help these people. Definitely don’t come during lunch time and expect to leave with food within a half hour.

Atmosphere: 1

Food: 1

Service: 1

David Uitdeflesch

The front counter person asked us to use the kosick which wasn't a big deal except there were no other people in the place. Food came in adequate time although not exactly fast. It is a rare occasion to go fast food but basically was what you would expect.

Atmosphere: 3

Food: 4

Service: 3

Toby Thompson

So slow

Service: 1

Kartik Patel

Couldn't find the order, then took forever to make the food. Once made - it was nothing short of crappy.

Atmosphere: 2

Food: 1

Service: 2

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